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題名:休閒養殖漁業市場區隔與遊客滿意度之研究--以溪南春休閒漁業渡假村為例
書刊名:環境與管理研究
作者:陳璋玲林美妙李嘉苓呂長賜
作者(外文):Chen, Chung-lingLin, Mei-maioLi, Ja-lingLiu, Chang-tzu
出版日期:2005
卷期:6:2
頁次:頁49-69
主題關鍵詞:休閒養殖漁業生活型態市場區隔滿意度Leisure agriculture fisheryLife styleMarket segmentationSatisfaction
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
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  • 共同引用共同引用:90
  • 點閱點閱:12
近年來,部分沿海地區的養殖漁業逐漸轉型成為休閒功能導向的產業,提供人們另類的休閒遊憩所及漁業體驗,其中溪南春休閒漁業渡假村是早期率先轉型成為休閒養殖的產業,目前亦是漁單位列為觀光漁村示範的地點。本研究即以該渡假村為研究對象,了解遊客特性及其生活型態,透過集群分析方法區隔出不同的族群遊客。本研究以問內調查對遊客進行便樣,共得182份有效問卷。 研究結果顯示遊客生活型態可分為四個因素構面,分別為喜愛旅遊、社交聯誼、享受生活及遠離現實。就遊客的生活型態進行集群分析,得到二個集群,分別為品質追求者及自然愛好者。就品質追求的集群,年齡上有顯著差異,其中41~50歲最顯著、其次為31~40歲;在職業上有達到顯著差異,其中學生最顯著、其次為工商業、再其次為退休賽員。就自祭愛好者集群方在遊客的性別、年齡、教育程度等等的社經背景上並無顯著性差異。最後,對遊客對渡假村的軟硬體設施進行重視度與滿意度的差距分析,發現消費者重視但感到不滿意之問項為安全設施(告示牌、照明燈、護欄設備)的規劃,此為業者應加強改善的地方。
With the increasing demand of leisure activities, a recent trend has grown that traditional fishery has transformed into leisure fishery, which provides opportunities for recreation and fishery-related experience. Aquaculture fishery is also in this trend and becomes the so-called leisure aquaculture fishery which is not only for culturing economic fishes but also for recreational purposes. The study aims to explore the characteristics of the visitors of an leisure aquaculture farm, segment the market based upon the respondents’ life style and respondents’ satisfaction toward the products and services provided by the farm. A structured questionnaire was designed to collect the empirical data and a total number of 182 valid samples were collected. From the results of cluster analysis, two market cluster were segmented and named as ‘quality pursuer’ and ‘nature pursuer’. From the IPA analysis, respondents are not satisfied with the safety facilities. Some suggestions for marketing and enhancing the level of satisfaction were proposed.
期刊論文
1.譚大純、陳正男、賴孟寬(19991200)。ICP生活型態量表之信效度檢驗、因素重組與趨勢比較--行銷領域之應用。中華管理評論,2(7),69-80。new window  延伸查詢new window
2.Hawes J. M.、Kiser, G. E.、Rao, C. P.(1982)。Analyzing the market for planned retirement communities in the Southwest。Baylor Business Studies,13,39-46。  new window
3.Evans, M. R.、Chon, K.(1989)。Formulating and evaluating tourism policy using importance-performance analysis。Hospitality Education and Research Journal,13(3),203-213。  new window
4.Hollenhorst, S.、Olson, D.、Fortney, R.(1992)。Use of Important-Performance Analysis to Evaluate State Park Cabins: The case of The West Virginia State Park System。Journal of Park and Recreation Administration,10(1),1-11。  new window
5.Hawes, J. M.、Rao, C. P.(1985)。Using importance-performance analysis to develop health care marketing strategies。Journal of Health Care Marketing,5(4),19-25。  new window
6.Sethna, Beheruz N.(1982)。Extensions and Testing of Importance-performance Analysis。Business Economic,17(4),28-31。  new window
7.Hammasi, M.、Strong, K. C.、Taylor, S. A.(1994)。Measuring service quality for strategies planning and analysis in service firms。Journal of Applied Business Research,10(4),24-34。  new window
8.Boote, A. S.(1981)。Market segmentation by personal value and salient product attributes。Journal of Advertising Research,21(1),29-35。  new window
9.Keyt, J. C.、Yavas, U.、Riecken, G.(1994)。Importance-performance analysis: A case study in restaurant positioning。International Journal of Retail and Distribution Management,22(5),35-40。  new window
10.Plummer, Joseph T.(1974)。The Concept and Application of Life Style Segmentation。Journal of Marketing,38(1),33-37。  new window
11.鄭健雄、劉孟奇(20010900)。國人渡假生活型態量表建構之初探--以墾丁國家公園遊客為例。戶外遊憩研究,14(3),57-80。new window  延伸查詢new window
12.行政院農業委員會(20010900)。加入WTO養殖漁業因應對策。農政與農情,111。  延伸查詢new window
13.Sampson, S. E.、Showalter, M. J.(1999)。The performance-importance response function: observations and implications。The Service Industries Journal,19(3),1-25。  new window
14.吳忠宏、黃宗成(20011200)。玉山國家公園管理處服務品質之研究:以遊客滿意度為例。國家公園學報,11(2),117-135。new window  延伸查詢new window
15.Smith, Wendell R.(1956)。Product differentiation and market segmentation as alternative marketing strategies。Journal of Marketing,21(1),3-8。  new window
16.Martilla, John A.、James, John C.(1977)。Importance-performance analysis。Journal of Marketing,41(1),77-79。  new window
17.Churchill, Gilbert A. Jr.、Surprenant, Carol(1982)。An Investigation into the Determinants of Customer Satisfaction。Journal of Marketing Research,19(4),491-504。  new window
18.Oliver, Richard L.(1981)。Measurement and evaluation of satisfaction processes in retail settings。Journal of Retailing,57(3),25-48。  new window
會議論文
1.黃章展、李素馨、侯錦雄(1999)。應用重要--表現程度分析法探討青少年觀光遊憩活動需求特性。1999休閒、遊憩、觀光研究成果研討會,(會議日期: 1999)。臺北:中華民國戶外遊憩學會。99-113。  延伸查詢new window
2.Hempel, Donald J.(1977)。Consumer satisfaction with the home buying process : conceptualization and measurement。Conference, conducted by Marketing Science Institute with support of National Science Foundation,(會議日期: 1976/04/11-04/13)。Cambridge, Mass:Marketing Science Institute。279-299。  new window
學位論文
1.吳國順(1993)。國人出國旅遊市場區隔及消費者行為分析(碩士論文)。國立中央大學,桃園縣。  延伸查詢new window
2.沈宗奇(2001)。臺灣地區網路銀行利益區隔與消費者行為之研究(碩士論文)。國立東華大學。  延伸查詢new window
3.陳水源(1988)。擁擠與戶外遊憩體驗關係之研究--社會心理層面之探討(博士論文)。國立臺灣大學。  延伸查詢new window
4.蔡伯勳(1986)。遊憩需求與滿意度分析之研究--以獅頭山風景遊憩區實例調查--(碩士論文)。國立臺灣大學。  延伸查詢new window
圖書
1.Weinstein, A.(1987)。Market Segmentation。Chicago:Probus Publishing Company。  new window
2.行政院農業委員會漁業署(2003)。漁業年報。  延伸查詢new window
3.胡興華(2004)。躍魚臺灣。行政院農業委員會漁業署。  延伸查詢new window
4.Kotler, P.(1992)。Marketing management, analysis, planning, implementation and Control。NY。  new window
5.許士軍(1986)。現代行銷管理。臺北:商務印書館。  延伸查詢new window
6.胡興華(2004)。台灣的養殖漁業。遠足文化。  延伸查詢new window
7.O'Sullivan, Ellen L.(1991)。Marketing for parks, recreation, and leisure。State College, PA:Venture Publishing, Inc.。  new window
8.Kolter, P.(1998)。Marketing Management: Analysis, Planning, Implementation, and Control。London。  new window
9.Engel, James F.、Blackwell, Roger D.、Miniard, Paul W.(1993)。Consumer Behavior。Dryden Press。  new window
圖書論文
1.Lazer, W.(1963)。Life style concepts and marketing。Toward Scientific Marketing。Chicago, IL:American Marketing Association。  new window
2.Wind, Yoram (Jerry)、Green, Paul E.(1974)。Some Conceptual, Measurement, and Analytical Problems in Life Style Research。Life Style and Psychographics。American Marketing Association。  new window
 
 
 
 
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