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題名:京臺休閒農場遊客知覺的行銷努力與關係品質之關聯
書刊名:運動休閒管理學報
作者:蔡淑娟顏財發鄭春暉
作者(外文):Tsai, Shu-chuanYen, Tsai-faCheng, Chun-hui
出版日期:2009
卷期:6:2
頁次:頁73-81
主題關鍵詞:休閒農場行銷努力關係品質Leisure farmMarketing effortRelationship quality
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:41
  • 點閱點閱:25
本研究在探討兩岸休閒農場遊客對行銷努力與關係品質之關聯性的知覺,以北京暨臺灣的休閒農場遊客為實證母體,取得海峽兩岸397個有效樣本進行問卷調查。分析結果顯示,量表具有良好的信度與效度,假設模式有效且具有良好的解釋力,行銷努力與關係品質具有顯著關聯性,產品品質是預測關係品質較佳的預測變數,對滿意的影響較大。最後,本文依據分析結果提出理論意涵與管理意涵。
This study explored the association between marketing efforts and relationship quality for cross strait leisure farms. Visitors in leisure farms in Beijing and Taiwan were selected as empirical population. Totally 397 valid questionnaires were received. The results indicated that there is a good reliability and validity in our measurement tool; the proposed model was valid and had a highly explaining power. The association between marketing efforts and relationship quality was strongly significant. Product quality was a better predictor for relationship quality and had a higher impact on satisfaction. Finally, theoretical implications and managerial implications were suggested based on the results of our study.
期刊論文
1.李孟訓、周建男、林俞君(20061200)。休閒農場之服務品質、關係品質與顧客忠誠度之關聯性研究。農業經濟半年刊,80,125-168。new window  延伸查詢new window
2.毛晶晶(2009)。淺談政府在鄉村旅遊行銷中發揮的作用。管理世界,5,174。  延伸查詢new window
3.陳德林(2009)。我國鄉村旅遊行銷策略研究。科技資訊,3,248。  延伸查詢new window
4.張一博(2007)。淺析鄉村旅遊行銷。現代企業,11,58-59。  延伸查詢new window
5.Gaski, J. F.、Etzel, M. J.(1986)。The index of consumer sentiment toward marketing。Journal of Marketing,50(3),71-81。  new window
6.林錫波、陳堅錐、王榮錫(20071100)。臺灣地區休閒農場發展現況與發展策略之探討。北體學報,15,152-163。new window  延伸查詢new window
7.顏財發、劉修祥(20090300)。休閒農場遊客所知覺的關係投資與關係品質的關聯。運動休閒餐旅研究,4(1),96-109。new window  延伸查詢new window
8.韋磊(2008)。休閒農場解說活動對行為意向之影響:以關係品質為仲介機制。生物與休閒事業研究,6(1),1-17。  延伸查詢new window
9.Smith, J. Brock(1998)。Buyer-seller Relationships: Bonds, Relationship Management, and Sex-Type。Canadian Journal of Administrative Sciences,15(1),76-92。  new window
10.Bansal, Harvir S.、Irving, P. Gregory、Taylor, Shirley F.(2004)。A three-component model of customer commitment to service providers。Journal of the Academy of Marketing Science,32(3),234-250。  new window
11.Garbarino, Ellen、Johnson, Mark S.(19990400)。The Different Roles of Satisfaction, Trust, and Commitment in Consumer Relationships。Journal of Marketing,63(2),70-87。  new window
12.Crosby, Lawrence A.、Evans, Kenneth R.、Cowles, Deborah(1990)。Relationship Quality in Services Selling: An Interpersonal Influence Perspective。Journal of Marketing,54(3),68-81。  new window
13.De Wulf, Kristof、Odekerken-Schröder, Gaby J.、Iacobucci, Dawn(2001)。Investments in consumer relationships: A cross-country and cross-industry exploration。Journal of Marketing,65(4),33-50。  new window
14.De Wulf, Kristof、Odekerken-Schroder, Gaby、Van Kenhove, Patrick(2003)。Investments in consumer relationships: A critical reassessment and model extension。International Review of Retail, Distribution and Consumer Research,13(3),245-261。  new window
15.Dodds, William B.、Monroe, Kent B.、Grewal, Dhruv(1991)。Effect of Price, Brand, and Store Information on Buyers' Product Evaluations。Journal of Marketing Research,28(3),307-319。  new window
16.陳昭郎、段兆麟、林豐瑞、謝佳珍(2007)。從經營者面估計2006年國內休閒農業區產値。農業推廣文彙,52,199-221。  延伸查詢new window
研究報告
1.鄭健雄(2003)。台灣休閒農場服務品質競爭力之研究。  延伸查詢new window
學位論文
1.Hong, W. W.(2005)。A study of the relationship investment and relationship project ability: in Cease of service business(-)。Feng-chia University。  new window
圖書
1.鄒統軒(2008)。鄉村旅遊理論--案例。天津:南開大學。  延伸查詢new window
2.段兆麟(2006)。休閒農業--體驗的觀點。臺北:偉華書局有限公司。  延伸查詢new window
3.吳明隆(2004)。SPSS統計應用實務。文魁資訊股份有限公司:松崗出版社。  延伸查詢new window
其他
1.北京旅遊局(2009)。旅遊統計資料,http://hanweb.capnet.com.cn/u8/english.bjta.gov.cn/qxyw/, 2009/02/10。  new window
 
 
 
 
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