一、中文部分
謝安田(2006)，企業研究方法論，台北，著者發行。
二、英文部分
Alexander, E. R., Helms, M. M., & Wilkins, R. D. (1989). The rela-tionship between supervisory communication and subordinate performance and satisfaction among professionals. Public Personnel Management, 18(4), 415-429.
Andrew, A. & Montague, J. (1998). Women’s friendship at work. Women’s Studies International Forum, 21(4), 355.361
Baron, R. & Kenny, D. (1986). The moderator-mediator variable distinction in social-psychological research. Journal of Per-sonality and Social Psychology, 51(6), 1173-1182.
Bartol, K. M. (1979). Professionalism as a predictor of organiza-tional commitment, role stress and turnover: A multidimen-sional approach. Academy of Management Journal, 22(4), 815-821.
Beckers, D. G., Van der linden, D., Smulders, P. G .W., Kompier, M. A. J., Van Veldhoven, M. J. P., & Van Yperen, N. W. (2004). Working overtime hours: Relations with fatigue, work motiva-tion, and the quality of work. Journal of Occupational and Environmental Medicine, 46(12), 1282-1289.
Berman, E. M., West, J. P., & Richter, M. N., (2002). Workplace re-lations: Friendship patterns and consequences(according to managers). Public Administration Review, 62(2), 217-230.
Bernthal, W. F. (1965). Leadership among professional people. Hos-pital Administration, 10(1), 41-50.
Blackburn, R. A. (1990). Job quality in small business: electrical and electronic engineering firms in Dorset. Evnironment and Planning A, 22, 875-892.
Blau, G. (2000). Job, organizational, and professional context ante-cedents as predictors of internt for interrole work transitions. Journal of Vocational Behavior, 56, 330-345.
Bosson, J. K., Johnson, A. B., Nierderhoffer, K., & Swann, W. B., Jr. (2006). Interpersonal chemistry through negativity: Bonding by sharing negative attitudes about others. Personal Relation-ship, 13, 135-150.
Boumans, N. P., Landeweerd, J. A., &Visser, M. (2004). Differenti-ated practice, patient-oriented care and quality of work in a hospital in the Netherlands. Scand. Journal of Caring Sci-ence, 18, 37-48.
Boyd, N. G. & Taylor, R. R. (1998). A development approach to the examination of friendship in leader-follower relationship. Leadership Quarterly, 9, 1-25.
Bramel, D. & Friend, R. (1987). The work group and its vicissitudes in social and industrial psychology. Journal of Applied Be-havioral Science, 23, 233-253.
Brewer, L. (1996). Bureaucratic organization of professional labour. The Australian and New Zealand Journal of Psychology, 32(3), 21-38.
Brewer, L. (1996). Bureaucratic organization of professional labour. The Australian and New Zealand Journal of Psychology, 32(3), 21-38.
Bridge, K. & Baxter, L. A. (1992). Blended relationships: Friends as work associates. Western Journal of Communication, 56, 200-255.
Burleson, B. R. & Samter, W. (1990). Effects of cognitive complex-ity on the perceived importance of communication skills in friends. Communication Research, 17, 165-182.
Byrne, D. (1971). The attraction paradigm. New York: Academic Press.
Chia, H. B., Foo, M. D., & Fang, R. (2006). Workplaces as commu-nities: The role of social networks in who seeks, gives, and accepts information on joustice issues. Journal of Community Psychology, 34(3), 363-377.
Chiao, U. C., Yang, K. P., & Yu, C. M. J. (2006). Performance, In-ternationalization, and firm-specific advantages of SMEs in a newly-industrialized economy. Small Busniess Economic, 26, 475-492.
Clark, A. E. (2005). Your money or your life: Changing job quality in OECD countries. British Journal of Industrial Relations, 43(3), 377-400.
Cornwall, J. R. & Grimes, A. J. (1987). Cosmopolitan-local: A cross-lagged correlation analysis of the relationship between professional role orientations and behaviours in an academic organization. Human Relations, 40(5), 281-297.
Daniels, J. D. & Bracker, J. (1989). Profit performance: Do foreign operations make a difference. Management International Re-view, 29(1), 46-56.
Davenport, T. H., Jarvenpaa, S. L. & Beers, M. C. (1996). Improving knowledge work processes. Sloan Management Review, 1(8), 53-65.
Drucker, P. F. (1988). The coming of the new organization. Havard Business Review, 66, 45-53.
Elsesser, K. & Peplau, L. A. (2006). The glass partition: Obstacles to cross-sex friendships at work. Human Relations, 59(8), 1077-1100.
Ely, R. J. (1994). The effects of organizational demographics and social identity on relationships among professional women. Administrative Science Quarterly, 39(2), 203-238.
Fine, G. A. (1986). Friendships in the workplace. In V. J. Derlega and B. A. Winstead (Eds.) Friendship and social interaction (pp. 185-206). New York: Springer.
Foley K. & Schwartz, S. (2003). Earnings supplements and job qual-ity among former welfare recipients: Evidence from the self-sufficiency project. Relations and Industrielles-Industrial Relations, 58(2), 258-286.
Fox, J. (1991). Regression Diagnostics. Newbury Park: Sage.
Freidson, E. (1999). Theory of professionalism: Method and sub-stance. International Review of Sociology, 9(1), 117-129.
Geringer, J. M., Tallman, S., & Olsen, D. M. (2000). Product and in-ternational diversification among Japanese multimational firms. Strategic Management Journal, 21(1), 51-80.
Gibbons, D. & Olk, P. M. (2003). Individual and structural origins of friendship and social position among professionals. Journal of Personality and Social Psychology, 84(2), 340-351.
Greene, C. N. (1978). Identification modes of professionals: rela-tionship with formalization, role strain, and alienation. Acad-emy of Management Journal, 21(3), 486-492.
Grzywacz, J. G. & Dooley, D. (2003). Good jobs to bad jobs: Repli-cated evidence of an employment contium from two large surveys. Social Science & Medicine, 56, 1749-1760.
Gupta, N., Jenkins, G. D., Jr., & Beehr, T. A. (1992). The effect of turnover on perceived job quality. Group & Organization Management, 17(4), 431-445.
Hackman, J. R. & Oldham, G. R. (1975). Development of the job diagnostic survey. Journal of Applied Psychology, 60(1), 159-170.
Hackman, J. R. & Oldham, G. R. (1980). Work redesign. Reading: Addison-Wesley.
Hall, R. H. (1968). Professionalization and bureaucratization. American Sociological Review, 33, 92-104.
Hampton, G. M. & Hampton, D. L. (2004). Relationship of profes-sionalism, reward, market orientation and job satisfaction among medical professionals: The case of certified nurse- midwives. Journal of Business Research, 57, 1042-1053.
Handel, M. J. (2005). Trends in perceived job quality, 1989 to 1998. Work and Occupations, 32(1), 66-94.
Hanlon, G. (1997). A profession in transition? Lawyers, the market and significant others. The Modern Law Review, 60, 798-822.
Hayes, F. (1998). Labor shortage is real. Computerworld, 32(5), 8.
Haythornthwaite, C. & Wellman, B. (1998). Work, friendship, and media use for information exchange in a networked organiza-tion. Journal of the American Society for Information Science, 49(12), 1101-1114.
Hayward-Farmer, J. & Stuart, F. I. (1990). An instrument to measure the degree of professionalism in a professional service. Service Industries Journal, 10(2), 336-347.
Hickson, D. J. & Thomas, M. W. (1969). Professionalisation in Brit-ain: A preliminary measurement. Sociology, 3, 37-53.
Hopkins, A. (1990). Stress, the quality of work, and repetition strain injury in Australia. Work & Stress, 4(2), 129-138.
Howell J. P. & Dorfman, P. W. (1986). Leadership and substitutes for leadership among professional and nonprofessional workers. The Journal of Applied Behavioral Science, 22(1), 29-46.
Huang, K. C., Lu, N., Tang, C. H., & Huang, C. I. (2004). Fairness perceptions and work attitudes revisited: Role of employee specialty, hospital level and ownership. International of Hu-man Resource Management, 15(7), 1317-1329.
Hughes, D. & Dodge, M. A. (1997). African American women in the workplace: Relationships between job conditions, racial bias at work, and perceived job quality. American Journal of Community Psychology, 25(5), 581-599.
Iversen, R. R. (1995). Poor African American women and work: The occupational attainment process. Social Problems, 42(4), 554-573.
Johnson, M. D., Morgeson, F. P., Ilgen, D. R., Meyer, C. J., & Lloyd, J. W. (2006). Multiple professional identities: Examining dif-ferences in identification across work-related targets. Journal of Applied Psychology, 91(2), 498-506.
Johnson, R. C. & Corcoran, M. E. (2003). The road to economic self-sufficiency: Job quality and job transition patterns after welfare reform. Journal of Policy Analysis and Management, 22(4), 615-628.
Kalbers, L. P. & Fogarty, T. J. (1995). Professionalism and its con-sequences: A study of internal auditors. A Journal of Practice & Theory, 14(1), 64-86.
Kalleberg, A. L. & Vaisey, S. (2005). Pathways to a good job: Per-ceived work quality among the machinists in North America. British Journal of Industrial Relations, 43(4), 431-454.
Kaun, D. E. (1975). Black-white differentials in the quality of work. Review of Black Political Economy, 6(1), 41-58.
Kauppinen-Toropainen, K., Kandolin, I., & Haavio-Mannila, E. (1988). Sex segregation of work in Finland and the quality of women’s work. Journal of Organizational Behavior, 9, 15-27.
Keer, S. & Von Glinow, M. A. (1977). Issues in the study of profes-sionals in organizations: The case of scientists and engineers. Organizational Behavior and Human Performance, 18(2), 329-345.
Kimball, B. A. (1992). The true professional ideal in American: A history. Cambridge: Blackwell.
Kornhauser, W. (1962). Scientists in Industry: Conflict and accom-modation. Los Angeles: University of California Press.
Kram, K. E. & Isabella, L. A. (1985). Mentoring alternatives: The roles of peer relationships in career development. Academy of Management Journal, 28(1), 110-132.
Landeweerd, J. A. & Boumans, N. P. G. (1994). The effect of work dimensions and need for autonomy on nurses’ work satisfac-tion and health. Journal of Occupational and Organizational Psychology, 67, 207-217.
Larson, M. (1990). In the matter of experts and professionals, or how possible is it to leave nothing unsaid. In R. Torstendahl and M. Burrage (Eds.), The Formation of Profession (pp.24-50). London: Sage.
Lee, P. C. B. (2004). Social support and leaving intention among computer professionals. Information & Management, 41, 323-334.
Lee, S. H. & Olshfski, D. (2002). Employee commitment and fire-fighters: It’s my job. Public Administrative Review, 62, 108-114.
Levitt, E. E. (1966). Psychotherapy research and the expecta-tion-reality discrepancy, Psychotherapy, 3, 163-166.
Linzer, M., Konrad, T. R., Douglas, J., McMurry, J. E., Pathman, D. E., Williams, E. S., Schwartz, M. D., Gerrity, M., Scheckler, W., Bigby, J., & Rhodes, E. (2000). Managed care, time pres-sure, and physician job satisfaction: Result from the physician worklife study. Journal of General Internal Medicine, 15, 441-450.
Livingstone, L. P., Roberts, J. A., & Chonko, L. B. (1995). Percep-tions of internal and external equity as predictors of outside salespeople's job satisfaction. Journal of Personal Selling & Sales Management, 15, 33-46.
Long, R. J. (1993). The impact of new office information technology on job quality of female and male employees. Human Rela-tions, 46(8), 939-961.
Lubber, R., Loughlin, C., & Zweig, D. (2005). Young workers’ job self-efficacy and affect: Pathways to health and performance. Journal of Vocational Behavior, 67(2), 199.214.
Lui, S. S., Ngo, H. Y., & Tsang, A. W. N. (2003). Socialized to be a professional: A study of the professionalism of accountants in Hong Kong. International Journal of Human Resource Man-agement, 14(7), 1192-1205.
Lusch, R. F. & O’Brien, M. (1997). Fostering professionalism. Marketing Research, 41, 71-76.
MacDermind, S. M., Hertzog, J. L., Kensinger, K. B., & Zipp, J. F. (2001). The role of organizational size and industry in job quality and work-family relationships. Journal of Family and Economic Issues, 22(2), 191-216.
Mao, H. Y. (2006). The relationship between organizational level and workplace friendship. International Journal of Human Resource Management, 17(10), 1819-1833.
Markiewicz, D., Devine, I., & Kausilas, D. (2000). Friendship of women and men at work job satisfaction and resource impli-cation. Journal of Management Psychology, 15(2), 161.
Mattis, M. C. (1990). Dismantling the glass ceiling, pane by pane. Human Resources Professional, 5-8.
McGovern, P., Smeaton, D., & Hill, S. (2004). Bad jobs in Britain. Work and Occupations, 31(2), 225-249.
Millerson, G. (1964). The qualifying association: A study in profes-sionalization. London: Routledge.
Mok, A. L. (1999). Work, organization and society. Educative Part-ners: Houten.
Morrison, R. (2004). Informal relationships in the workplace: Asso-ciations with job satisfaction, organizational commitment and turnover intentions. New Zealand Journal of Psychology, 33(3), 114-128.
Morrow, P. C. & Goetz, J. F. (1988). Professionalism as a form of work commitment. Journal of Vocational Behavior, 32, 92-111.
Mortimer, J. T., Harley, C. & Staff, J. (2002). The quality of work and youth mental health. Work and Occupations, 29(2), 166-197.
Myer, S. A., Knox, R. L., Pawlowski, D. R., & Ropog, B. L. (1999). Perceived communication oppenness and functional commu-nication skills among organizational peers. Communication Reports, 12(2), 71-80.
Nadler, D. A. (2005). Confessions of a trusted counselor. Harvard Business Review, 83(9), 68-77.
Neal, M. & Morgan, J. (2000). The professionalization of everyone? A comparative study of the development of the professions in the United Kingdom and Germany. European Sociological Review, 16(1), 9-26.
Nielsen, I. K., Jex, S. M., & Adams, G. A. (2000). Development and validation of scores on a two-dimensional workplace friend-ship scale. Educational and Psychology Measurement, 60(4), 628-643.
Nunnally, J. C. (1978). Psychometric theory (2nd ed.). New York: McGraw Hill.
Odden, C. M. & Sias, P. M. (1997). Peer communication relation ships and psychological climate. Communication Quarterly, 45(3), 153-166.
Orpen, C. (1978). The quality of work and the quality of leisure: A correlational analysis. South African Journal of Science, 74(9), 343-344.
Phillips, J. M. (1998). Effects of realistic job reviews on multiple organizational outcomes: A meta-analysis. Academy of Man-agement Journal, 41(6), 673-690.
Pithers, R. T. (1995). Teacher stress research: problems and progress. British Journal of Educational Psychology, 65, 387-392.
Ray, E. B. (1987). Supportive relationships and occupational stress in workplace. In T. L. Albrecht and M. B. Adelman (Eds.), Communicating and social support (pp. 172-191). Newbury Park: Sage.
Riordan, C. M. & Griffeth, R. W. (1995). The opportunity for friendship in the workplace: An underexplored construct. Journal of Business and Psychology, 10(2), 141-154.
Ritter, J. A. & Anker, R. (2002). Good job, bad jobs: Worker’s evaluations in five countries. International Labour Review, 141(4), 331-358.
Roberts, L. M. (2005). Changing faces: Professional image con-struction in diverse organizational settings. Academy of Man-agement Journal, 30(4), 685-711.
Ross, J. A. (1997). Human resources-Does friendship improve job performance. Harvard Business Review, 75(2), 8-9.
Sanderson, k. & Andrews, G. (2006). Common mental disorders in the workforce: Recent findings from descriptive and social epidemiology. Canadian Journal of Psychiatry, 51(2), 63-75.
Scarbrough, H. (1999). Knowledge as work: Conflicts in the man-agement of knowledge workers. Technology Analysis & Stra-tegic Management, 11(1), 5-16.
Schieman, S. (2006). Gender, dimensions of work, and supportive coworker relations. The Sociological Quarterly, 47, 195-214.
Sekaran, U. (2000). Research methods for business: A skill-building approach (3rd ed.). New York: John Wiley & Sons, Inc.
Shah, P. P., Dirks, K., & Chervany, N. (2006). The multiple path-ways of high performing groups: The interaction of social networks and process. Journal of Organizational Behavior, 27, 299-317.
Sias, P. M. & Cahill, D. J. (1998). From coworkers to friends: The development of peer friendship in the workplace. Western Journal of Communication, 62(3), 273-299.
Sias, P. M. & Jablin, F. M. (1995). Differential superior-subordinate relations, perceptions of fairness, and coworker communica-tion. Human Communication Research, 22(1), 5-38.
Sias, P. M. & Perry, T. (2004). Disengaging from workplace rela-tionships: A Research note. Human Communication Research, 30(4), 589-602.
Sias, P. M. (2005). Workplace relationship quality and employee in-formation experiences. Communication Studies, 56(4), 375-395.
Sias, P. M., Heath, R. G., Perry, T., Silva, D., & Fix, B. (2004). Nar-ratives of workplace friendship deterioration. Journal of So-cial and Personal Relationships, 21(3), 321-340.
Sias, P. M., Smith, G., & Avdeyeva, T. (2003). Sex and sex-composition differences and similarities in peer workplace friendship development. Communication Studies, 54(3), 322-340.
Silverthorne, C. & Wang, T. H. (2001). Situational leadership style as a predictor of success and productivity among Taiwanese business organizations. The Journal of Psychology, 135(4), 399-412.
Snizek, W. E. (1972). Hall’s professionalism scale: An empirical re-assessment. American Sociological Review, 37, 109-114.
Steven, F., Diederiks, J., & Philipsen, H. (1992). Physician satisfac-tion, professional characteristics and behavior formalization in hospitals. Social Science & Medicine, 35(3), 295-303.
Swailes, S. (2003). Professionalism: Evolution and measurement. The Service Industries Journal, 23(2), 130-149.
Tallman, S. & Li, J. (1996). Effects of international diversity and product diversity on the performance of multinational firms. Academy of Management Journal, 39(1), 179-196.
Tjosvold, D. (1997). Networking by professionals to manage change: Dentists cooperation and competition to develop their business. Journal of Organizational Behavior, 18, 745-752.
Thompson, M. & Heron, P. (2005). The difference a manager can make: organization justice and knowledge worker commit-ment. International Journal of Human Resource Management, 16(3), 383-404.
Tschan, F., Semmer, N. K., & Inversin, L. (2004). Work related and private social interaction at work. Social Indicators Research, 67(1/2), 145.160.
Tsukamoto, K., Hayashi, T., Suzuki, T., & Abe, K. (1997). Work-setting factors and reasons for drinking in Japanese male workers: A questionnaire survey. Stress Medicine, 13, 245-250.
Van der Doef, M. & Maes, S. (1999). The leiden quality of work questionnaire: Its construction, factor structure, and psycho-metric qualities. Psychological Reports, 85(3), 954-962.
Van der Doef, M. & Maes, S. (2002). Teacher-specific quality of work versus general quality of work assessment: A compari-son on their validity regarding burnout, (psycho) somatic well-being and job satisfaction. Anxiety, Stress and Coping, 15(4), 327-344.
Vecchio, R. P. (1980a). Worker alienation as a moderator of the job quality-job satisfaction relationship: The case racial differ-ences. Academy of Management Journal, 23(3), 479-486.
Vecchio, R. P. (1980b). A test of a moderator of the job satisfaction - job quality relationship: The case of religious affiliation. Journal of Applied Psychology, 65(2), 195-201.
Voydanoff, P. (2005). Social integration, work-family conflict and facilitation, and job and marital quality. Journal of Marriage and Family, 67, 666-679.
Wallace, J. E. (1995). Corporatist control and organizational com-mitment among professionals: The case of lawyers working in law firms. Social Forces, 73(3), 811-839.
Wanous, J. P. (1978). Realistic job previews: Can a procedure to re-duce turnover also influence the relationship between ability and performance. Personnel Psychology, 31, 249-258.
Westaby, J. D. (1995). Presence of others and task performance in Japan and the United States: A laboratory investigation. Inter-national Journal of Psychology, 30(4), 451-460.
Western, J., Haynes, M., Durrington, D. A., & Dwan, K. (2006). Characteristics and benefits of professional work. Assessment of their importance over a 30-year career. Journal of Sociology, 42(2), 165-188.
Wilensky, H. L. (1964). The professionalization of everyone. American Journal of Sociology, 70, 137-159.
Wilkinson, R. T., Tyler, P. D., & Varey, C. A. (1975). Duty hours of young hospital doctors: Effects on the quality of work. Jour-nal of Occupational Psychology, 48, 219-229.
Winstead, B. A., Derlega, V. J., Montgomery, M. J., & Pilkington, C. (1995). The quality of friendship at work and job satisfaction. The Journal of Social and Personal Relationships, 12(2), 199-215.
Zang, X. (2006). Social resources, class habitus and friendship ties in urban China. Journal of Sociology, 42(1), 79-92.