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題名:職場友誼與員工創造力關係之研究
作者:梁進龍
作者(外文):Jinn-Long Liang
校院名稱:中國文化大學
系所名稱:國際企業管理研究所
指導教授:謝安田
學位類別:博士
出版日期:2005
主題關鍵詞:職場友誼自我效能員工創造力workplace friendshipself efficacyemployee’s creativity
原始連結:連回原系統網址new window
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本研究目的是探討職場友誼(workplace friendship)與員工創造力(employee creativity)之關係,研究問題之產生是經由文獻探討與邏輯推理,發現兩者間存有正、反兩面的衝突邏輯關係。並且,歸納過去文獻後,也發現部份的實證研究結果是屬不顯著,因此,有待更深入的研究。
透過問卷調查(questionnaires survey),本研究發放了500份問卷,受測對象均是受雇的全職員工,有效問卷總計383份,有效問卷回收率為76.6%。接受調查的組織具有多元性,包括服務業、製造業、買賣業、文化教育、與資訊業等。
為純化職場友誼與員工創造力間關係,透由文獻探討,本研究的控制變數包括:工作自主性、工作多樣性、主管支持、組織支持、內在動機等,以及人口統計變數。研究結果發現:第一,職場友誼與自我效能間具有顯著正向關係。其次,自我效能與員工創造力間具有顯著正向關係。最後,職場友誼與員工創造力間具有顯著正向關係,但是,此一關係必須透過自我效能作為中介,始能完整且穩定的解釋。
This study empirically examined whether workplace friendship affect employee creativity through self-efficacy. The findings extend previous research by demonstrating that workplace friendship perceptions affect employee creativity positively via the me-diating variable of self-efficacy.
The research problem of this study was derived from existing literature. Generally, workplace friendship could boost information-sharing and, in turn, increase employee creativity. However, in negative logic, friendship in workplace could be indications of similarity of organizational members, and then limit the deviant and creative ideas. Moreover, some scholars found that the relationship between friendship and creativity was insignificant. That is, the relationship between workplace friendship and employee creativity was still unclear. The purpose of this paper was to explore their relationship.
An analytical approach of methodology is applied by the cross-sectional survey. The data were composed of fulltime employees and collected by 500 questionnaires. The employees were asked about their levels of workplace friendship, employee crea-tivity, self-efficacy, intrinsic motivation, job autonomy, job variety, supervisory support, and organizational support. In total, 383 completed questionnaires were returned, yield-ing a response rate of 76.6%. Of all respondents, the age ranged from 20 to 57 years old (mean = 30.06 years old, SD = 6.89). Approximately 35.0% of respondents were male and 28.4% were married. Additionally, the degree of respondents’ education ranged from 12 to 22 years (mean = 15.49 years, SD = 1.74).
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