中文文獻
沈俊佑 (民94)。部落格衡量指標建構研究-以中文部落格為例。國立清華大學科技管理研究所，未出版，新竹市。
林泓遠 (民90)。混沌理論在股價上的實證研究。國立中山大學財務管理研究所，未出版，高雄市。
洪世章、黎正中、涂敏芬 (民93)。以混沌觀點探討產業發展。管理學報，第二十一卷第三期，頁391-410。
秦夢群（民96）。教育行政-理論部分。台北市：五南書局。
涂敏芬、洪世章 (民97)。探討技術變遷的週期循環：1976-2003年之顯示器技術發展。管理學報，第二十五卷第三期，頁291-308。張家祥 (民94)。部落格存續預測之研究。國立中正大學資訊管理所，未出版，嘉義市。
陳浚卿 (民95)。影音部落格 (Vlog) 應用於網路教學的關鍵成功因素。國立中山大學傳播管理研究所，未出版，高雄市。
黃世儒 (民96)。部落格行銷中的信任形成因素。國立中央大學資訊管理研究所，未出版，中壢市。許麗玲、徐村和、吳憲政 (民98)。影響部落格使用意向的前置因素。電子商務學報，第十一卷第一期，頁1-28。經濟部商業司 (民89)，顧客關係管理，經濟部商業司電子商務導航，第二卷第八期。
遠擎管理顧問公司 (民90)。顧客關係管理深度解析。台北市：麗勤管理顧問。
劉秉正 (民93)。非線性動力學與混沌基礎。台北市：徐氏基金會。
鍾佳如 (民94)。建立經營部落格績效評估之模式。中國科技大學商業自動化與管理研究所，未出版，台北市。
藝立協（民92）。Blog部落格線上出版、網路日誌實作。台北市：上奇科技。
Spengler, B. (民98)。1999年度台灣業者之顧客關係管理運作現狀調查報告。電子化企業經理人報告，第三期，頁9-15。
Ott, J. (民98)。成功地發展及執行持續性的關係行銷（陳曉開整理自台灣第一屆「顧客關係管理」研討會專題演講。電子化企業經理人報告，第三期，頁26-30.
網路資料
任懷鳴 (民84年6月14日)。渾沌理論與科學教育。民98年3月31日，取自：http://www.wretch.cc/blog/alexrhm/6195083
孫堅華（民91年x月x日 ）。博客論。民98年3月31日，取自：http://www.blogchina.com/new/display/2607.html
林克寰 (民93年5月11日)。妳不能不知道的部落格。民98年3月31日，取自：http://jedi.org/blog/archives/003856.html
陳永隆 (民97年10月13日)。知識部落格的發展趨勢。民98年3月31日，取自：http://news.networkmagazine.com.tw/forum/gss-forum/2008/10/13/3444/
維基百科部落格。民98年3月31日，取自：維基百科：http://zh.wikipedia.org/w/index.php?title=%E4%B8%AD%E6%96%87%E7%BB%B4%E5%9F%BA%E7%99%BE%E7%A7%91&variant=zh-tw
部落格觀察系統現狀。民98年6月30日，取自：部落格觀察：http://look.urs.tw/hitsrank.php?type=1
彎彎~用漫畫寫日記。民97年12月31日，取自：http://www.wretch.cc/blog/cwwany
傅大煜 (民94年4月29日)。部落格-We the Media時代來臨。電子商務導航。民98年3月31日，取自：http://www.ec.org.tw/Htmlupload/7-3.pdf
鍾翠玲 (民95年12月13日)。雅虎奇摩宣佈收購無名小站。ZDNet。民98年3月31日，取自：http://www.zdnet.com.tw/news/software/0,2000085678,20112925,00.htm
彎彎-聽媽媽的話~紙上MV (民95年11月4日)。民98年9月30日，取自：彎彎~用漫畫寫日記：http://www.wretch.cc/blog/cwwany/8761645
彎彎-彎彎的音樂塗鴉日記 (民95年9月27日)。民98年9月30日，取自：彎彎~用漫畫寫日記：http://www.wretch.cc/blog/cwwany/8041581
彎彎-關懷聽障與視障朋友 (民96年4月25日)。民98年9月30日，取自：彎彎~用漫畫寫日記：http://www.wretch.cc/blog/cwwany/12410645。
權自強 (民94年11月8日)。漫畫寫人生-彎彎部落格。中時電子報。民98年9月30日，取自：http://122.147.50.101/blognews/archive/2009/12/14/24381.html
中時電子報 (民94年)。2005年全球華文部落格大獎。民98年9月30日，取自：http://blogaward.chinatimes.com/2005/winnerlist.htm
中時電子報 (民95年)。2006年全球華文部落格大獎。民98年9月30日，取自：http://blogaward.chinatimes.com/2006/winnerlist.htm
劉晉鋒 (民95年7月11 日)。彎彎：糗事的在天之靈會感到很欣慰。新京報。民98年9月30日，取自：http://blog.xuite.net/kaycat/club/9502846
李至和 (民98年8月31 日)。迷你出版社／自轉星球帶動彎彎風潮。經濟日報。民98年9月30日，取自：http://blog.xuite.net/kaycat/club/26435964
彎彎-破億之投票大回顧 (民96年7月25 日)。民98年9月30日，取自：彎彎~用漫畫寫日記：http://www.wretch.cc/blog/cwwany/14882872。
部落格觀察中文個人部落格。民98年69月30日， 取自部落格觀察 http://look.urs.tw/cat.php。
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