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題名：從個體觀點探討組織成員因應組織變革之研究
書刊名：管理學報
作者：廖國鋒／范淼 引用關係／王湧水
作者(外文)：Liaw, Gou-fong／Fan, Meau／Wang, Yung-shui
出版日期：2002
卷期：19:3
頁次：頁451-474
主題關鍵詞：因應；認知評估；組織變革；Coping；Cognitive appraisal；Organizational change
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(6) 博士論文(6) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:4
  • 共同引用共同引用:16
  • 點閱點閱:149
不同於過去組織變革的宏觀研究，本文由微觀心理層面探討個人在變革過程中因應變革壓力的本質與歷程，並以曾經或即將從事組織變革活動的單位員工為研究對象，實證分析組織變革壓力、認知評估、個人資源、組織制度支持、及因應方式間的關係。研究結果顯示，個人面對組織變革壓力時，其所可能採取的因應方式，會受到個人對此等壓力的不同認知評估結果所影響。同時，個人在變革壓力認知評估過程中，又顯然受到內部個人資源的人格特質所影響。其中當個人對變革壓力傾向挑戰認知評估時，較可能採取直接解決問題的因應方式，而個人較高的自我效能與風險容忍人格特質，均能有效提高個人對變革壓力的挑戰認知評估。此一結果除說明為確保變革成功，從微觀心理層面探討成員因應組織變革是不容忽視的課題，並可作為組織執行變革管理之參考。
Unlike past macro perpective researches pertaining to organizational change, this paper, from micro psychological viewpoints, investigates the nature and process regarding individual response to the stress in the changing process. The employees who have been engaged in or are about to be involved in the organizational changing activities are investigated in this research. The content of this research incorporates the empirical analyses of the relationships among the stress of organizational change, cognitive appraisal, personal resource, support of organizational system, and coping strategics. The research founds that when individuals face the stress of organizational change, the possible coping strategics are affected by the result of cognitive appraisal regarding the stress perceived by individuals. Meanwhile, in the process of individuals congnitive appraisal towards organizational change, it is obvious that individuals are also influenced by the personality feature of internal personal resources. When individuals tend to perceive organizational change as challinging congitive appraisal, it seems that a coping strategy of direct problem solving is very likely to be adopted. In addition, individuals with the personality feature of higher self-efficacy and risk tolerance are deemed to be able to effectively promote the challenging cognitive appraisal in response to organizational change. The results not only demonstrate that in order to assure the success of individual coping with organizational change is indispensable, but also can be served as crucial references for implementing the change management.
期刊論文
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22.Aldwin, C. M.、Revenson, T. A.(1987)。Does coping help? A re-examination of the relation between coping and mental health。Journal of Personality and Social Psychology，53(2)，337-348。  new window
23.Callan, V. J.(1993)。Individual and organizational strategies for coping with organizational change。Work and Stress，7(1)，63-75。  new window
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會議論文
1.廖國鋒、范淼、王湧水(1999)。因應組織變革壓力概念性模式之探討。沒有紀錄。  延伸查詢new window
學位論文
1.歐滄和(1989)。高中學生校園人際壓力因應風格及有關因素之研究(博士論文)。國立臺灣師範大學，臺北。new window  延伸查詢new window
圖書
1.Cox, Tom(1978)。Stress。Baltimore, MD：University Park Press。  new window
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4.陳順宇(1998)。多變量分析。臺南市：陳順宇發行 臺北市 : 華泰書局總經銷。  延伸查詢new window
5.徐聯恩(1996)。企業變革系列研究。華泰書局。  延伸查詢new window
6.Bandura, A.、Wessels, S.(1997)。Self-efficacy: The exercise of self-control。New York：Freeman。  new window
7.Lazarus, Richard S.、Folkman, Susan(1984)。Stress, Appraisal, and Coping。Springer。  new window
8.Quinn, R. E.、Kahn, J. A.、Mandl, M. J.(1994)。Perspectives on organizational change: Exploring movement at the interface。Organizational behavior: The State of the Science。沒有紀錄。  new window
9.Summer, F. G.、Weber, T. N.(1987)。Organizational Behavior and the Practice Management。Organizational Behavior and the Practice Management。Glenview, IL。  new window
 
 
 
 
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