一、中文文獻
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尹衍樑（1988），「組織變革策略對組織承諾之影響研究—以潤泰工業股份有限公司電腦化為例」，國立政治大學企業管理研究所博士論文。李明峰（2000），「性格特質、情緒智力與主管領導對緊急救難組織彈性績效影響之研究－以台灣地區消防機關為例」，義守大學管理科學研究所未出版之碩士論文。
吳定（1994），組織發展：理論與技術，台北：天一圖書公司。
林欽榮（1988），管理心理學，台北：五南圖書公司。
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許道然（2002），「公部門組織信任與組織公民行為關係之研究」，政治大學公共行政學系未出版博士論文。廖國鋒、范淼、吳振昌（2002），「預期組織變革不確定感對員工工作反應影響之實證研究」，臺大管理論叢，第十三卷，第一期，頁227-256。徐聯恩（1996），企業變革系列研究，台北：華泰文化。
孫君儀（2002），「主題遊樂園基層服務人員人格特質、情緒智力與工作表現關係之研究－以劍湖山世界為例」，南華大學旅遊事業管理研究所未出版之碩士論文。
張春興（1989），張氏心理學辭典，台北：東華書局。
張春興（1991），現代心理學，台北：東華書局。
張淑媛（2002），「高職學生人格特質、情緒智力與學習成就－以高雄市立海青工商為例」，南華大學管理研究所未出版碩士論文。
張毓志（2001），「工程專業人員情緒智力、個體學習與工作績效之關係：系統思考觀點」，中正大學勞工所未出版碩士論文。
陳思倫（1994），「建立遊樂區管理模式之研究－以管理之認知為例」，台灣省政府研究發展考核委員會。
陳素子（2003），「從自我效能與工作控制的觀點探討情緒智力與組織承諾影響關係之研究」，國防大學國防管理學院資源管理研究所未出版碩士論文。
經濟部統計局資料庫， http://www.moea.gov.tw/~meco/stat/index.html
謝安田（1992），企業管理，台北：五南圖書出版公司。
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