認定與認同在組織中的運作歷程：利益關係者理論的觀點_

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題名：	認定與認同在組織中的運作歷程：利益關係者理論的觀點
書刊名：	人力資源管理學報
作者：	林家五
作者(外文)：	Lin, Chia-wu
出版日期：	2006
卷期：	6:3
頁次：	頁119-142
主題關鍵詞：	組織認定與認同；利益關係者；社會認定論；自我歸類論；Organizational identity and identification；Stakeholder；Social identity thoery；Self-categorization theory
原始連結：	連回原系統網址
相關次數：	被引用次數:期刊(13) 博士論文(4) 專書(0) 專書論文(0) 排除自我引用:13 共同引用:0 點閱:131

本文以利益關係者理論為基礎，回顧了組織認定與認同為核心概念，並探討組織中各類利益關係者所知覺之組織認定內涵的後續影響，而文章的性質乃屬於議題評論取向。此外，也嘗試去探討組織認同在組織認定與結果變項（正面工作態度與行為、組織忠誠、組織社會性績效等）之間，是否扮演中介變項的角色。在解釋機制的討論上，則採用「相似－吸引典範」的社會認定論與自我歸類論的觀點。研究者共推導出9項命題，命題內容涵蓋了組織認定內涵的多元尺度概念、組織認同的中介模式以及對行為結果變項的影響。

以文找文

Using stakeholder theory as the basis and organizational identity/identification as the core concept, this critical review article probed into the consequences of the stakeholders' organizational identity perception connotation in the organization. Moreover, the researcher also tried to plumb if organizational identification plays the mediator role between organizational identity and consequence variables (positive work attitude and behavior, organizational loyalty, and corporate social performance, etc.) Adopted the perspective of social identity theory and self-categorization theory on the basis of "similarity-attraction paradigm" as the explanation mechanism of the organizational identity/identification process. The researcher therefore deduces nine propositions, which were about to ascertain the connotation of multiple identities and the multiple dimensions, the mediation model of the organizational identification and relations between identities, identification and consequence variables.

以文找文

Other
1.	Foreman, P. & Whetten, D. A.(2002)。Member’s identification with multiple - identity organizations。
2.	Ogden, S., & Watson, R.(1999)。Corporate performance and stakeholder management: Balancing shareholder and customer interests in the U.K. privatized water industry。

期刊論文
1.	Ashforth, B. E.、Mael, F.(1996)。Organizational identity and strategy as a context for the individual。Advances in Strategic Management，13，17-62。
2.	Harrison, J. S.、St. John, C. H.(1996)。Managing and partnering with external stakeholders。Academy of Management Executive，10(2)，46-59。
3.	Langtry, B.(1994)。Stakeholders and the moral responsibility of business。Business Ethics Quarterly，4(4)，431-443。
4.	Sheppard, B. H.、Tuchinsky, M.(1996)。Interfirm relationships: A grammar of pairs。Research in organizational behavior，18，331-373。
5.	Bartel, Caroline A.(2001)。Social comparisons in boundary-spanning work: Effects of community outreach on members' organizational identity and identification。Administrative Science Quarterly，46(3)，379-413。
6.	Frooman, Jeff(1999)。Stakeholder Influence Strategies。Academy of Management Review，24(2)，191-205。
7.	Dutton, J. E.、Dukerich, J. M.(1991)。Keeping an eye on the mirror: Image and identity in organizational adaptation。Academy of Management Journal，34(3)，517-554。
8.	Ibarra, H.(1993)。Network centrality, power, and innovation involvement: Determinants of technical and administrative roles。Academy of Management Journal，36(3)，471-501。
9.	Rowley, Timothy J.、Moldoveanu, Mihnea(2003)。When will Stakeholder Groups Act? An Interest-and Identity-based Model of Stakeholder Group Mobilization。The Academy of Management Review，28(2)，204-219。
10.	Ashforth, B. E.、Mael, F. A.(1989)。Social Identity Theory & The Organization。Academy of Management Review，14(1)，20-39。
11.	Elsbach, K. D.、Bhattacharya, C. B.(2001)。Defining Who You are by What You're Not: Organizational Disidentification and the National Rifle Association。Organization Science，12(4)，393-413。
12.	Friedman, A.、Miles, S.(2002)。Developing Stakeholder Theory。Journal of Management Studies，39(1)，1-21。
13.	Jones, T. M.、Wicks, A. C.(1999)。Convergent Stakeholder Theory。Academy of Management Review，24(2)，206-221。
14.	Carroll, A. B.(1979)。A three-dimensional concept model of corporate social performance。Academy for Management review，4(4)，497-505。
15.	Mael, Fred A.、Ashforth, Blake E.(1995)。Loyal from Day One: Biodata, Organizational Identification, and Turnover among Newcomers。Personnel Psychology，48(2)，309-333。
16.	Tajfel, Henri(1982)。Social psychology of intergroup relations。Annual Review of Psychology，33(1)，1-39。
17.	Bouchikhi, H.、Kimberly, J. R.(2003)。Escaping the identity trap。MIT Sloan Management Review，44(3)，20-26。
18.	Festinger, Leon(1954)。A theory of social comparison processes。Human Relations，7(2)，117-140。
19.	Tajfel, Henri(1974)。Social Identity and Intergroup Behavior。Social Science Information，13(2)，65-93。
20.	Miller, Vernon D.、Allen, Mike、Casey, Mary K.、Johnson, John R.(2000)。Reconsidering the organizational identification questionnaire。Management Communication Quarterly，13(4)，626-658。
21.	Ellemers, N.、De Gilder, D.、Haslam, S. A.(2004)。Motivating individuals and groups at work: A social identity perspective on leadership and group performance。Academy of Management review，29(3)，459-478。
22.	Johnson, R. A.、Greening, D. W.(1999)。The Effects of Corporate Governance and Institutional Ownership Types on Corporate Social Performance。Academy of Management Journal，42(5)，564-576。
23.	Hogg, Michael A.、Terry, Deborah J.(2000)。Social Identity and Self-Categorization Processes in Organizational Contexts。Academy of Management Review，25(1)，121-140。
24.	Donaldson, Thomas、Preston, Lee E.(1995)。The stakeholder theory of the corporation: Concepts evidence, and implications。The Academy of Management Review，20(1)，65-91。
25.	Dutton, Jane E.、Dukerich, Janet M.、Harquail, Celia V.(1994)。Organizational Images and Member Identification。Administrative Science Quarterly，39(2)，239-263。
26.	Jones, Thomas M.(1995)。Instrumental stakeholder theory: A synthesis of ethics and economics。The Academy of Management Review，20(2)，404-437。
27.	Mitchell, Ronald K.、Agle, Bradley R.、Wood, Donna J.(19971001)。Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of Who and What Really Counts。Academy of Management Review，22(4)，853-886。
28.	Ellemers, N.(1993)。The influence of socio-structural variables on identity enhancement strategies。European Review of Social Psychology，4(1)，27-57。
29.	Dukerich, Janet M.、Golden, Brian R.、Shortell, Stephen M.(2002)。Beauty is in the eye of the beholder: The impact of organizational identification, identity, and image on the cooperative behaviors of physicians。Administrative Science Quarterly，47(3)，507-533。
30.	Turban, Daniel B.、Greening, Daniel W.(1997)。Corporate social performance and organizational attractiveness to prospective employees。Academy of Management Journal，40(3)，658-672。
31.	Porter, Michael E.、van der Linde, Claas(1995)。Green and Competitive: Ending the Stalemate。Harvard Business Review，73(5)，120-134。
32.	Albert, Stuart、Whetten, David A.(1985)。Organizational identity。Research in the Sociology of Organizations，7，263-295。
33.	Bhattacharya, Chitrabhan B.、Sen, Sankar(2003)。Consumer-company identification: A framework for understanding consumers' relationships with companies。Journal of Marketing，67(2)，76-88。
34.	Bhattacharya, C. B.、Rao, Hayagreeva、Glynn, Mary Ann(1995)。Understanding the bond of identification: An investigation of its correlates among art museum members。Journal of Marketing，59(4)，46-57。
35.	Mael, Fred A.、Ashforth, Blake E.(1992)。Alumni and Their Alma Mater: A Partial Test of the Reformulated Model of Organizational Identification。Journal of Organizational Behavior，13(2)，103-123。
36.	Scott, Susanne G.、Lane, Vicki R.(2000)。A Stakeholder Approach to Organizational Identity。Academy of Management Review，25(1)，43-62。
37.	Porter, Lyman W.、Mowday, Richard T.、Steers, Richard M.(1979)。The measurement of organizational commitment。Journal of Vocational Behavior，14(2)，224-247。
38.	Clarkson, Max B. E.(1995)。A Stakeholder Framework for Analyzing and Evaluating Corporate Social Performance。The Academy of Management Review，20(1)，92-117。
39.	Jawahar, I. M.、McLaughlin, Gary L.(2001)。Toward a Descriptive Stakeholder Theory: An Organizational Life Cycle Approach。The Academy of Management Review，26(3)，397-414。
40.	Young, D. R.(2001)。Organizational identity and the structure of nonprofit umbrella associations。Nonprofit Management & Leadership，11(3)，289-304。

圖書
1.	Felson, R. B.(1992)。Coming to see ourselves: Social sources of self-appraisals。Advances in group process。Greenwich, CT：JAI Press。
2.	Tschirhart, M.(1996)。Artful leadership: Managing stakeholder problems in nonprofit arts organizations。Bloomington, IN：Indiana University Press。
3.	Erikson, E. H.(1964)。Insight and Responsibility。New York：Norton & Company。
4.	Hogg, Michael A.、Abrams, Dominic(1988)。Social Identifications: A Social Psychology of Intergroup Relations and Group Processes。Routledge。
5.	Goffman, Ervin(1959)。The Presentation of the Self in Everyday Life。New York：Doubleday Anchor。
6.	March, J. G.(1994)。A Primer on Decision Making: How Decisions Happen。New York：Free Press。
7.	Patchen, M.(1970)。Participation, Achievement, and Involvement on the Job。Prentice Hall。
8.	Freeman, Robert Edward(1984)。Strategic Management: A Stakeholder Approach。Pitman。
9.	Turner, John C.、Hogg, Michael A.、Oakes, Penelope J.、Reicher, Stephen D.、Wetherell, Margaret S.(1987)。Rediscovering the social group: A self-categorization theory。Blackwell。
10.	Tajfel, Henri(1981)。Human Groups and Social Categories。Cambridge, Massachusetts：Cambridge University Press。
11.	Ashforth, B. E.、Humphrey, R. H.(1995)。Labeling processes in organization: Constructing the individual。Research in organizational behavior。Greenwich, CT：JAI Press。
12.	Pestoff, V. A.(1998)。Beyond the market and state: Social enterprises and civil democracy in a welfare society。Surrey, UK：Ashgate Publishing。

其他
1.	Bronn, P. S. & Bronn, C.(2003)。A reflective stakeholder approach: Co-orientation as a basis for communication and learning。
2.	Brown, A. D.(1997)。Narcissism, identity, and legitimacy。
3.	Carroll, G. R.(1993)。A sociological perspective on why firms differ。
4.	Chattopadhyay, P., Tluchowska, M. & George, E.(2004)。Identifying the ingroup: A closer look at the influence of demographic dissimilarity on employee social identity。
5.	Cheney, G.(1982)。Organizational identification as process and product; A field study。
6.	Cheney, G.(1991)。Rhetoric in an organizational society: Managing multuple identities。
7.	Elsbach, K. D. & Glynn, M. A.(1996)。Believing your own “RP”: Embedding identification in strategic reputation。
8.	Elsbach, K. D. & Kramer, R. M.(1996)。Members, responses to organizational identity threats: Encountering and countering the Business Week rankings。
9.	Fireman, B. & Gamson, W. A.(1979)。Utilitarian logic in the resource mobilization perspective。
10.	Gioia, D. A., Schultz, M. & Corley, K. G.(2000)。Where do we go from here?。
11.	Golden-Biddle, K. & Rao, H.(1997)。Breachs in the boardroom: Organizational identity and conflicts of commitment in a nonprofit organization。
12.	Goodpaster, K.(1991)。Business and stakeholder analysis。
13.	Mitroff, I. I.(1982)。Stakeholders of the organizational mind。
14.	Rindova, V. P. & Fombrun, C. J.(1998)。The eye of the beholder: The role of corporate reputation in defining organizational identity。
15.	Savage, G., Nix, T., Whitehead, C. & Blair, J.(1991)。Strategies for assessing and managing stakeholders。
16.	Tajfel, H. & Turner, J. C.(1979)。An intergrative theory of intergroup conflict。
17.	Trevino, L. K. & Weaver, G. R.(1999)。The stakeholder research tradition: Converging theoristsnot convergent theory。

圖書論文
1.	Evan, W. M.、Freeman, R. E.(1988)。A stakeholder theory of the modern corporation: Kantian capitalism。Ethical theory and business。Englewood Cliffs, NJ：Prentice-Hall。
2.	Tajfel, Henri(1978)。Social Categorization, Social Identity, and Social Comparison。Differentiation between Social Groups: Studies in the Social Psychology of Intergroup Relations。Academic Press。

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