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題名:廣告對產品線外溢效果之影響:廣告策略、品牌聯想與屬性呈現之角色
書刊名:管理學報
作者:劉宜芬 引用關係
作者(外文):Liu, Yi-fen
出版日期:2012
卷期:29:6
頁次:頁539-557
主題關鍵詞:屬性呈現品牌型廣告品牌聯想資訊型廣告產品線外溢效果Attribute presentationBrand advertisingBrand associationInformational advertisingProduct line spillovers
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:9
  • 點閱點閱:128
產品線延伸一直是企業追求成長、導入新產品的主要途徑。然而,新產品往往影響到消費者對產品線中既有產品的評價,反之亦然,亦即產生所謂的外溢效果。現有文獻顯示,產品線的外溢效果絕大部分取決於產品本身的特性,因此留給行銷實務工作者很少的發揮空間。然而,本研究認為,藉由使用不同的廣告策略,行銷人員能夠將負面的產品線外溢效果轉變為正面的效果。透過三項實驗,本研究發現廣告策略類型與產品線類型間存在交互作用,且交互作用的強度受到品牌聯想類型與屬性呈現方式所影響。本研究發現,對垂直產品線中的高端產品與水平產品線中某特定產品而言,採用品牌型廣告能提高消費者對同一產品線中另一項產品的評價;但對於垂直低端產品而言,前述效果則發生在採用資訊型廣告時。此外,研究結果進一步顯示,無論對垂直或水平產品線,品牌型廣告的外溢效果在採用中心性品牌聯想實比周邊性聯想時強烈;而資訊型廣告的外溢效果則是在產品屬性以數字呈現時以文字呈現時更加顯著。
Line extensions have being important ways for growth and new product introductions in many companies. However, the presence of the new product affects consumer evaluations of the existing products in the same product line, and vice versa, generating the so-called spillover effects. Extant literature reveals that the product line spillovers are determined by the features of product itself leaving little room for marketing practice. However, this research argues that marketers can use different advertising strategies turn a negative spillover effect into a beneficial one. Through three experiments, this research reveals the interaction between advertising strategies and product line types. The author found that for the high-end product in a vertical line (as well as one certain product in a horizontal line), brand advertising increases consumers valuations of another product in the same line; however, for a vertical low-end product, the foregoing effect occurs when informational advertising is used. This research further shows that, for all types of product line, central associations in brand advertising evoke larger valuation changes than peripheral associations, and numerical presentation in informational advertising leads to larger valuation changes than literal presentation.
期刊論文
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2.Balachander, Subramanian、Ghose, Sanjoy(2003)。Reciprocal Spillover Effects: A Strategic Benefit of Brand Extensions。Journal of Marketings,67(1),4-13。  new window
3.凌儀玲、劉宜芬(20081000)。廣告訊息之理解與說服效果:捷思式-系統式訊息處理觀點。管理學報,25(5),487-503。new window  延伸查詢new window
4.Lei, J.、De Ruyter, K.、Wetzels, M.(2008)。Consumer responses to vertical service line Extensions。Journal of Retailing,84(3),268-280。  new window
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7.Simonson, I.、Tversky, A.(1992)。Choice in Context: Tradeoff Contrast and Extremeness Aversion。Journal of Marketing Research,29(3),281-295。  new window
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10.Lane, V. R.(2000)。The Impact of Ad Repetition and Ad Content on Consumer Perceptions of Incongruent Extensions。Journal of Marketing Research,64(2),80-91。  new window
11.Nowlis, S.、Simonson, I.(1997)。Attribute-Task Compatibility as a Determinant of Consumer Preference Reversals。Journal of Marketing Research,34(2),205-218。  new window
12.Alba, Joseph W.、Hutchinson, John Wesley(1987)。Dimensions of Consumer Expertise。Journal of Consumer Research,13(4),411-454。  new window
13.Bolton, Ruth N.(1998)。A dynamic model of the duration of the customer's relationship with a continuous service provider: The role of satisfaction。Marketing Science,17(1),45-65。  new window
14.Meyers-Levy, Joan、Tybout, Alice M.(1989)。Schema congruity as a basis for product evaluation。Journal of Consumer Research,16(1),39-54。  new window
15.Thaler, Richard H.(1985)。Mental Accounting and Consumer Choice。Marketing Science,4(3),199-214。  new window
16.Cardozo, Richard N.(1965)。An Experimental Study of Customer Effort, Expectation, and Satisfaction。Journal of Marketing Research,2(3),244-249。  new window
17.Aaker, David A.、Keller, Kevin Lane(1990)。Consumer Evaluations of Brand Extensions。Journal of Marketing,54(1),27-41。  new window
18.Oliver, Richard L.、DeSarbo, Wayne S.(1988)。Response Determinants in Satisfaction Judgments。Journal of Consumer Research,14(4),495-507。  new window
19.Kahneman, Daniel、Tversky, Amos(1973)。On the psychology of prediction。Psychological Review,80(4),237-251。  new window
20.Milberg, Sandra J.、Park, C. Whan、McCarthy, Michael S.(1997)。Managing Negative Feedback Effects Associated With Brand Extensions: The Impact of Alternative Branding Strategies。Journal of Consumer Psychology,6(2),119-140。  new window
21.Petty, Richard E.、Cacioppo, John T.(1984)。Source Factors and the Elaboration Likelihood Model of Persuasion。Advances in Consumer Research,11(1),668-672。  new window
22.Dwivedi, A.、Merrilees, B.、Sweeney, A.(2010)。Brand Extension Feedback Effects: A Holistic Framework。Journal of Brand Management,17(5),328-342。  new window
圖書
1.Aaker, David A.、Equity, M. B.(1991)。Managing Brand Equity: Capitalizing on the Value of a Brand Name。Free Press。  new window
其他
1.Buil, I., Martinez, E. and Chematony, L. de(2009)。Brand Extension Effects on Brand Equity: A Cross-National Study。  new window
2.Dacin, P. A. and Smith, D. C.(1994)。The Effect of Brand Portfolio Characteristics on Consumer Evaluations of Brand Extensions。  new window
3.Dens, N. And Pelsmacker, P. de(2010)。Advertising for Extensions: Moderating Effects of Extension Type, Advertising Strategy, and Product Category Involvement on Extension Evaluation。  new window
4.Jaffe-Katz, A., Budescu, D. V. and Wallsten, T. S.(1989)。Timed Magnitude Comparison of Numerical and Nonnumerical Expressions of Uncertainty。  new window
5.Jun, S. Y., Mazumdar, T. and Raj, S. P.(1999)。Effects of Technological Hierarchy on Brand Extension Evaluations。  new window
6.Kim, C. K., Lavack, A. M. and Smith, M.(2001)。Consumer Evaluation of Vertical Brand Extensions and Core Brands。  new window
7.Kima, K. and Chhajed, D.(2001)。An Experimental Investigation of Valuation Change Due to Commonality in Vertical Product Line Extension。  new window
8.Orhun , A. Y.,(2009)。Optimal Product Line Design When Consumers Exhibit Choice Set-Dependent Preferences。  new window
9.Randall, T., Ulrich, K. and Reibstein, D.(1998)。Brand Equity and Vertical Product Line Extent。  new window
10.Schwarz, N. and Bless, H.(1992)。Scandals and the Public’s Trust in Politicians: Assimilation and Contrast Effects。  new window
11.Sullivan, M.(1990)。Measuring Image Spillovers in Umbrella-Branded Products。  new window
12.Viswanathan, M. and Narayanan, S.(1994)。Comparative Judgments of Numerical and Verbal Attribute Labels。  new window
13.Volckner, F., Sattler, H. and Kaufmann, G.(2008)。linage Feedback Effects of Brand Extensions: Evidence from a Longitudinal Field Study。  new window
14.Wanke, M., Bless, H. and Schwarz, N.(1999)。Assimilation and Contrast in Brand and Product Evaluations: Implications for Marketing。  new window
15.Wernerfelt, B.(1988)。Umbrella Branding as a Signal of New Product Quality: An Example of Signaling by Posting a Bond。  new window
 
 
 
 
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