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題名:從情緒勞動到表演勞動:臺北「女僕喫茶(咖啡館)」之民族誌初探
書刊名:臺灣社會學刊
作者:李明璁 引用關係林穎孟
作者(外文):Lee, Ming-tsungLin, Ying-meng
出版日期:2013
卷期:53
頁次:頁103-141
主題關鍵詞:情緒勞動表演勞動女僕喫茶性別化空間ACG迷文化Emotional laborPerforming laborMaid CaféGendered spaceACG fans culture
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
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  • 共同引用共同引用:58
  • 點閱點閱:233
如何理解晚近從日本移植至臺灣的一個新興消費空間:「女僕喫茶(咖啡館)」?媒體輿論多半採取兩種極端態度:一方面是嚴厲的批判,認為這是一種歧視/剝削女性的工作場域;另方面則寬容以待,單純將之視為一種動漫迷群次文化的商業衍生行為。本文認為研究這個經驗案例,將有助於我們發展一個鑲嵌在次文化框架中的性別與勞動社會學分析。據此,兩位作者分別以不同身分進行了前後長達三年的參與觀察和深度訪談,透過圈內人觀點深描「女僕」工作者的規訓過程、勞動實作、認同協商與人際互動;進而提出「表演勞動」的新概念,嘗試與情緒勞動概念進行對話並作出增補。本文認為:表演勞動並非只是既有情緒勞動的一種次類型,而是在新興服務業與都會後現代消費主義等發展脈絡中所孕生的一種獨特勞動形式。而表演勞動的實作,是有可能賦權於女僕,使之在性別化結構及其情緒勞動之外,依循迷文化脈絡而得以進行各種日常戰術、甚至凝聚群體共識,找到另類的能動性出路。
Several Taiwanese cities are witnessing the opening of ”Maid Cafes,” in which waitresses are dressed as housemaids. They have received strong criticism regarding the commodification and exploitation of female bodies, but many view them simply as commercialized ACG fan activities with no connection to gender inequality. In this paper we attempt to develop a new sociological analysis of gender and labor embedded in a fan subculture framework, based on ethnographic fieldwork conducted over a period of three years and a thick description of maid-waitress disciplinary processes and labor practices, as well as identity negotiation and daily interactions with ”master-customers.” We propose a new concept of performing labor to establish a dialogue with and to supplement the well-known emotional labor concept. We argue that performing labor (a) is not only an emotional labor subtype, but also a unique form of labor generated by a combination of an emerging entertainment/service industry and postmodern urban consumerism; and (b) is based on fan culture, thereby enhancing the potential for empowering maid-waitresses to escape from the existing gender structure and to create daily tactics, group consensus, and alternative agency.
期刊論文
1.Wichroski, Mary Anne(1994)。The Secretary: Invisible Labor in the Workworld of Women。Human Organization,53(1),33-41。  new window
2.何春蕤(20011200)。性、權力與鋼管辣妹Pub:一個田野的觀察。臺灣社會研究,44,167-199。new window  延伸查詢new window
3.James, Nicky(1989)。Emotional labor: Skill and work in the regulation of feelings。Sociological Review,37(1),15-42。  new window
4.Ashforth, Blake E.、Humphrey, Ronald H.(1993)。Emotional labor in service roles: The influence of identify。Academy of Management Review,18(1),88-115。  new window
5.陳美華(20060600)。公開的勞務、私人的性與身體:在性工作中協商性與工作的女人。臺灣社會學,11,1-53。new window  延伸查詢new window
6.李明璁(20091200)。去/再領域化的西門町:「擬東京」消費地景的想像與建構。文化研究,9,119-163。new window  延伸查詢new window
7.藍佩嘉(19980700)。銷售女體,女體勞動:百貨專櫃化妝品女銷售員的身體勞動。臺灣社會學研究,2,47-81。new window  延伸查詢new window
8.Grandey, Alicia A.(2000)。Emotional Regulation in the Workplace: A New Way to Conceptualize Emotional Labor。Journal of Occupational Health Psychology,5(1),95-110。  new window
9.Morris, J. Andrew、Feldman, Daniel C.(1996)。The dimensions, antecedents, and consequences of emotional labor。Academy of Management Review,21(4),986-1010。  new window
學位論文
1.楊雅清(2011)。身著華服的勞工:模特兒經紀制度下的勞動控制與身體工作(碩士論文)。國立中山大學。  延伸查詢new window
圖書
1.東浩紀(2001)。動物化するポストモダン--オタクから見た日本社会。東京:講談社。  延伸查詢new window
2.池上良太(2006)。図解メイド。東京:新紀元社。  延伸查詢new window
3.早川清(2008)。メイド喫茶で会いましょう。東京:アールズ。  延伸查詢new window
4.野村総合研究所(2005)。オタク市場の研究。東京:東洋経済新報社。  延伸查詢new window
5.株式社メディアクリエイト(2008)。オタク產業白書。東京:メディアクリエイト。  延伸查詢new window
6.岡田斗司夫(2008)。オタクはすでに死んでいる。東京:講談社。  延伸查詢new window
7.星野克美(1993)。文化・記号のマーケティング。東京:國原書房。  延伸查詢new window
8.星野克美(1985)。記号化社會の消費。東京:CBS。  延伸查詢new window
9.傻呼嚕同盟(2007)。ACG啟萌書--萌系完全攻略。台北:木馬。  延伸查詢new window
10.陳仲偉(2009)。日本動漫畫的全球化與迷的文化。臺北:唐山出版社。  延伸查詢new window
11.藤山哲人(2006)。メイド喫茶制服コレクション。東京:竹書房。  延伸查詢new window
12.Paules, Greta(1991)。Dishing It Out: Power and Resistance Among Waitresses in A New Jersey Restaurant。Philadelphia:Temple University Press。  new window
13.Abercrombie, Nicholas、Longhurst, Brian J.(1998)。Audiences: A Sociological Theory of Performance and Imagination。Sage Publication。  new window
14.Foucault, Michel、Sheridan, Alan(1977)。Discipline & Punish: The Birth of the Prison。New York:Pantheon Books。  new window
15.Bauman, Zygmunt、王志弘(2002)。工作、消費與新貧。台北:巨流。  延伸查詢new window
16.Bourdieu, Pierre、Nice, Richard(1977)。Outline of a Theory of Practice。Cambridge:Cambridge University Press。  new window
17.Goffman, Ervin(1959)。The Presentation of the Self in Everyday Life。New York:Doubleday Anchor。  new window
18.de Certeau, Michel、Rendall, Steven F.(1984)。The Practice of Everyday Life。The University of California Press。  new window
19.Hochschild, Arlie Russell(1983)。The Managed Heart: Commercialization of Human Feeling。University of California Press。  new window
20.Hebdige, Dich(1979)。Subculture: The Meaning of Style。Routledge。  new window
21.Butler, Judith P.(1990)。Gender Trouble: Feminism and the Subversion of Identity。Routledge。  new window
圖書論文
1.Inda, Jonathon Xavier、Rosaldo, Renato(2002)。Introduction: A World in Motion。The Anthropology of Globalization: A Reader。Blackwell。  new window
2.Ashforth, Blake E.、Tomiuk, Marc A.(2000)。Emotional labor and authenticity: Views from service agents。Emotional labor and authenticity: Views from service agents。London:Sage。  new window
3.Putnam, Linda L.、Mumby, Dennis K.(1993)。Organizations, Emotions, and the Myth of Rationality。Emotion in Organizations。Sage Publications。  new window
 
 
 
 
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