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引文資料
題名:
以劇變模型探討影響消費者選擇電子書行為因素
書刊名:
行銷科學學報
作者:
黃昱凱
/
金觀濤
作者(外文):
Huang, Yu-kai
/
Jin, Guan-tao
出版日期:
2012
卷期:
8:1
頁次:
頁1-21
主題關鍵詞:
電子書
;
行為意向
;
轉移障礙
;
劇變模型
;
E-book
;
Behavior intention
;
Switching barriers
;
Catastrophe model
原始連結:
連回原系統網址
相關次數:
被引用次數:期刊(
3
) 博士論文(0) 專書(0) 專書論文(0)
排除自我引用:0
共同引用:
8
點閱:11
資訊科技的進步讓人們的生活發生巨大的變化,而電子書相關技術的出現以及該技術的快速進展,不僅衝擊傳統的出版生態,也將提供人們另一種全新的閱讀方式。因此,深入瞭解有哪些因素會影響消費者選擇電子書的行為意向,對電子書產業而言便成為一個極具挑戰的課題。本文首先以結構方程模型來探討影響消費者使用電子書的因素及因素間的關係,分析的結果顯示移轉障礙、使用態度會正向影響消費者使用電子書的行為意向,知覺有用與知覺易用等兩個構面則會藉由使用態度間接正向影響行為意向。其次,本研究根據使用態度與移轉障礙針對不同情境建構影響行為意向的劇變模型,除進行模型的參數校估外,並藉由模型質性分析探討移轉障礙對行為意向的非線性影響。最後,根據劇變模型的特徵提出行銷策略的建議。
以文找文
With rapid development of computer technology, many aspects of human life are being transformed into digital forms, including the reading environment. The internet represents a growing and huge market. The development of e-commerce is an efficient business model which enables new relationship between consumers and suppliers. In particular, the ebook market in Taiwan is obviously becoming a noticeable market. However, as the market grows and matures, to explore what features of ebooks affect their reading attitude becomes one of the challenges for publishing circles. In the past, most of the literature on e-book issues focused on the application of education and business model. Recently, due to the advent of Internet-based retailing within the past decade, attention is shifting to the issue of the behavior intention in e-books. To better understand the crucial factors of behavior intention in e-books, this study is intended to investigate how the switching barrier, perceived usefulness, perceived ease of use and attitude affect of behavior intention of e-reading in e-book market. From the survey, we can explore what kind of factors can influence e-book choice behavior intention via structural equation model. Secondly, the catastrophe model was used to analyze the linkages between different factors on e-book behavior intention. The results obtained in this study can be used to improve the e-book marketing strategy for publishing circles and development more effective management strategies.
以文找文
期刊論文
1.
Rense, L.、James, H.(2000)。Modeling Maher's Attribution Theory of Delusions As a Cusp Catastrophe。Nonlinear Dynamics, Psychology, and Life Science,4(3),235-254。
2.
Chen, Lei-da、Gillenson, Mark L.、Sherrell, Daniel L.(2002)。Enticing On-line Consumers: An Extended Technology Perspective。Information and Management,39(8),705-719。
3.
Yu, Jieun、Ha, Imsook、Choi, Munkee、Rho, Jaejeung(2005)。Extending the TAM for a t-commerce。Information & Management,42(7),965-976。
4.
Erasmus, A. C.、Boshoff, E.、Rousseau, G. G.(2001)。Consumer decision-making models within the discipline of consumer science: a critical approach。Journal of Family Ecology and Consumer Sciences,29,82-90。
5.
Jones, Michael A.、Mothersbaugh, David L.、Beatty, Sharon E.(2000)。Switching Barriers and Repurchase Intention in Service。Journal of Retailing,76(2),259-274。
6.
蕭至惠、張琡婍、蔡進發(20090900)。影響消費者對電子書接受意願因素之研究。電子商務研究,7(3),355-384。
延伸查詢
7.
Cronin, Joseph J. Jr.、Taylor, Steven A.(1994)。SERVPERF Versus SERVQUAL: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality。The Journal of Marketing,58(1),125-131。
8.
Kim, G.、Shin, B.、Lee, H. G.(2006)。A Study of Factors that Affect User Intentions toward Email Service Switching。Information and Management,43(7),884-893。
9.
Feng, C. M.、Huang, Y. K.(2005)。The Choice Behavior Analysis of the Pick-up Point for the E-commerce Retailing Delivery。Journal of the Eastern Asia Society for Transportation Studies,6,2778-2793。
10.
Fararo, Thomas J.(1978)。An Introduction to Catastrophe。Behavior Science,28(3),291-317。
11.
Chidley, J.、Lewis, P.、Walker, P.(1978)。The Cusp Catastrophe as a Market Planning Aid。Behavioral Science,23(4),351-354。
12.
Gentry, Lance、Calantone, Roger(2002)。A Comparison of Three Models to Explain Shop-bot Use on the Web。Psychology & Marketing,19(11),945-956。
13.
Ong, C.-S.、Lai, J.-Y.、Wang, Y.-S.(2004)。Factors Affecting Engineers' Acceptance of Asynchronous E-learning Systems in High-tech Companies。Information & Management,41(6),795-804。
14.
Fu, Jen-Ruei、Chao, Wen-Pin、Farn, Cheng-Kiang(2006)。Acceptance of electronic tax filing: A study of taxpayer intentions。Information and Management,43(1),109-126。
15.
Chau, P. Y. K.、Hu, P. J. H.(2002)。Investigating Healthcare Professionals' Decisions to Accept Telemedicine Technology: An Empirical Test of Competing Theories。Information & Management,39(4),297-311。
16.
Oliva, Terence A.、Oliver, Richard L.、MacMillan, Ian C.(1992)。A catastrophe model for developing service satisfaction strategies。Journal of Marketing,56(3),83-95。
17.
Gefen, David、Karahanna, Elena、Straub, Detmar W.(2003)。Trust and TAM in Online Shopping: An integrated Model。Management Information Systems Quarterly,27(1),51-90。
18.
Van der Heijden, Hans、Verhagen, Tibert、Creemers, Marcel(2003)。Understanding online purchase intentions: Contributions from technology and trust perspectives。European Journal of Information Systems,12(1),41-48。
19.
Dick, Alan S.、Basu, Kunal K.(1994)。Customer Loyalty: Toward an Integrated Conceptual Framework。Journal of the Academy of Marketing Science,22(2),99-113。
20.
Shih, H.-P.(2004)。An Empirical Study on Predicting User Acceptance of E-Shopping on the Web。Information & Management,41(3),351-368。
21.
Dillon, D. S.、Hall, F. L.(1987)。Freeway Operations and the Cusp Catastrophe: an Empirical Analysis。Transportation Research Record,1132,66-76。
22.
Oliver, Richard L.(1999)。Whence consumer loyalty?。Journal of Marketing,63(4_suppl 1),33-44。
23.
Davis, Fred D.(1989)。Perceived Usefulness, Perceived Ease of Use, & User Acceptance of Information Technology。MIS Quarterly,13(3),319-340。
會議論文
1.
Singletary, L.、Akbulut, A.、Houston, A.(2002)。Innovative Software Use After Mandatory Adoption。The Proceedings of the Americas Conference on Information Systems,(會議日期: August 9-11)。Dallas Texas, USA。
圖書
1.
Zeeman, E. C.(1977)。Catastrophe Theory: Selected Paper。Massachusetts:Academic Wesley。
2.
Gilmore, R.(1981)。Catastrophe Theory for Science and Engineers。New York, NY:John Wiley & Sons。
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