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題名:商店形象、知覺價值與購買意圖相關性研究--以屈臣氏為例
書刊名:管理資訊計算
作者:徐丹桂 引用關係張秀惠 引用關係邱誌偉 引用關係
作者(外文):Hsu, Tan-kuiChang, Hsiu-huiChiu, Chih-wei
出版日期:2017
卷期:6:1
頁次:頁113-124
主題關鍵詞:商店形象知覺價值購買意圖屈臣氏Store imagePerceived valuePurchase intentionWatson
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(3) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:3
  • 共同引用共同引用:23
  • 點閱點閱:14
近年來不分台、日、韓,各系品牌的美、藥妝店越開越多,紛紛以不同行銷手法搶佔台灣藥妝市場,而屈臣氏早在1987 年正式在台灣開店,屈臣氏為亞洲最大的個人藥妝用品商店,為亞洲各國之冠,更為台灣連鎖藥妝店市場先趨者及領導者。由於藥妝產品與我們的日常生活息息相關,故本研究以屈臣氏為範例欲探討藥妝市場中商店形象、知覺價值與購買意圖三者之相關性。本研究採問卷調查法以曾在大台北地區屈臣氏有消費經驗之大眾為問卷發放對象,結果顯示商店形象對知覺價值呈正相關、知覺價值對購買意圖呈正相關、商店形象對購買意圖呈正相關、人口變項對商店形象、知覺價值、購買意圖有顯著性差異。並針對研究結果對藥妝業者提出提高商店形象與知覺價值之建議。
In recent years, regardless of Taiwan, Japan, Korea, the U.S. brand of faculties, drug store more and more, have a different marketing tactics to seize the Taiwan market, drug store, and Watson back in 1987, the official shop in Taiwan, Asia Watson largest individual drug store stores, the highest for the Asian countries, more for the drug store chain in Taiwan before the market trend and leadership who were. As the drug and cosmetic products with our daily lives, this study as an example to Watson's drug store market, want to explore the store image, perceived value and purchase intentions of the three correlation. This study used questionnaires to have in the Greater Taipei area Watson has consumer experience the mass of the questionnaire were issued, the results show that the store image on perceived value was positively related to perceived value on purchase intention was positively related to store image on purchase intention was positively related to population variables on store image, perceived value and purchase intentions were significantly different. And the results of the drug store for the industry proposed to increase the perceived value and store image suggestions.
期刊論文
1.何雍慶、張威龍、林泰安(20050300)。價格、保證與商店形象對知覺價值與購買意願之影響。創新與管理,2(1),39-66。new window  延伸查詢new window
2.Arons, Leon(1961)。Does television viewing influence store image and shopping frequency?。Journal of Retailing,37(3),1-13。  new window
3.Schlosser, Ann E.(2003)。Experiencing Products in the Virtual World: The Role of Goal and Imagery in Influencing Attitudes Versus Purchase Intentions。Journal of Consumer Research,30(2),184-198。  new window
4.張重昭、謝千之(20000800)。產品資訊、參考價格與知覺品質對消費者行為之影響。企業管理學報,47,161-190。new window  延伸查詢new window
5.Korgaonkar, P. K.、Lund, D.、Price, B.(1985)。A structural equations approach toward examination of store attitude and store patronage behavior。Journal of Retailing,61(2),39-60。  new window
6.Lindquist, J. D.(1974)。Meaning of image。Journal of Retailing,50(4),29-39。  new window
7.Morrison, Donald G.(1979)。Purchase Intentions and Purchase Behavior。Journal of Marketing,43,65-74。  new window
8.Coskun, S. A.、Kelly, J. P.、Hunt, H. K.(1998)。Improving the Retail Performance by. Contrasting Management and Customer-Perceived Store Images: A Diagnostic Tool for Corrective Action。Journal of Business Research,43,27-38。  new window
9.Baker, J.、Grewal, D.、Parasuraman, A.(1994)。The Influence of Store Environment on Quality and Store Image。Journal of the Academy of Marketing Science,22(4),328-339。  new window
10.Lin, Long-yi、Chen, Yeun-wen(20060600)。The Moderating Effects of Reference Groups and Unanticipated Situational Factors between Purchase Intentions and Repurchase Decisions: An Empirical Study of Travellers on Taiwan Tourist Trains。Tamsui Oxford Journal of Management Sciences,22(2),27-51。  new window
11.Oxenfeldt, A. R.(1975)。Developing a Favorable Pricing-Quality Image。Journal of Retailing,50,8-14。  new window
12.Sheth, J. N.、Newman, B. I.、Gross, B. L.(1991)。Why we buy: A Theory of Consumption Values。Journal of Business Research,22(2),159-170。  new window
13.Shao, Chris Y.、Baker, Julie、Wagner, Judy A.(2004)。The Effects of Appropriateness of Service Contact Personnel Dress on Customer Expectations of Services Quality and Purchase Intention: The Moderating Influences of Involvement and Gender。Journal of Business Research,57,1164-1176。  new window
14.Zeithaml, Valarie A.(1988)。Consumer Perception of Price, Quality and Value: A Means-End Model and Synthesis of Evidence。Journal of Marketing,52(3),2-22。  new window
15.Sweeney, Jillian C.、Soutar, Geoffrey N.(2001)。Consumer Perceived Value: The Development of a Multiple Item Scale。Journal of Retailing,77(2),203-220。  new window
16.Morwitz, Vicki G.、Schmittlein, David(1992)。Using Segmentation to Improve Sales Forecasts Based on Purchase Intent: Which "Intenders" Actually Buy?。Journal of Marketing Research,29(4),391-405。  new window
17.許士軍(19870700)。新加坡消費者對不同來源地產品之知覺及態度。管理評論,5-23。new window  延伸查詢new window
18.Martineau, Pierre D.(1958)。The Personality of The Retail Store。Harvard Business Review,36(1),47-55。  new window
19.Dodds, William B.、Monroe, Kent B.、Grewal, Dhruv(1991)。Effects of Price, Brand, and Store Information on Buyer's Product Evaluations。Journal of Marketing Research,28(3),307-319。  new window
學位論文
1.陳瑩郿(2003)。價格促銷呈現方式對消費者商店選擇之影響--以連鎖藥妝店為例(碩士論文)。國立交通大學,新竹縣。  延伸查詢new window
2.張幸宜(1995)。北市百貨公司消費者商店印象與購買行為之研究(碩士論文)。國立臺灣大學。  延伸查詢new window
3.孫紹煒(2005)。商店印象、顧客價值與忠誠度之關係研究--購買涉入之干擾效果(碩士論文)。國立高雄第一科技大學。  延伸查詢new window
圖書
1.Berman, B.、Evans, J. R.(2001)。Retail management: A strategic approach。New Jersey:Prentice Hall。  new window
2.Kotler, P.、Keller, K. L.(2006)。Marketing management。Prentice-Hall。  new window
3.Schiffman, Leon G.、Kanuk, L. L.(2000)。Consumer Behaviour。New Jersey:Prentice Hall。  new window
4.Engel, James F.、Blackwell, Roger D.、Miniard, Paul W.(1990)。Consumer Behavior。Dryden Press。  new window
 
 
 
 
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