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題名:以高齡者為對象的高齡型成人教育組織績效評估之研究
書刊名:教育政策論壇
作者:胡夢鯨 引用關係嚴嘉明施宇澤 引用關係
作者(外文):Hu, Meng-chingYen, Chia-mingShih, Yu-ze
出版日期:2017
卷期:20:1=61
頁次:頁139-170
主題關鍵詞:高齡型成人教育組織績效評估CVIPPElderly type of adult educational organisationPerformance evaluation
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(3) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:3
  • 共同引用共同引用:0
  • 點閱點閱:78
本研究的主要目的係從高齡型成人教育組織專業化的觀點,以一套完整、系統化並適合高齡型成人教育組織的績效評估模型與指標,實際評估臺灣地區高齡型成人教育組織的實施成效。研究對象為臺灣地區的長青學苑及樂齡學習中心。總共寄出1,104份問卷,回收問卷779份,回收率71%。本研究結果為:一、高齡型成人教育組織人員目前以中、高齡為主,需要年輕新血的加入;組織人員成人教育及高齡的專業素養有所不足;二、高齡型成人教育組織經營績效的實際表現,在市場需求、具體目標、角色定位、方案規劃及活動實施表現最好;但針對政府法規的制定、政府經費投入的多寡、是否有周邊產業可供運用,以及是否能投入適切的財力與物力資源、財務管理、人事管理及公關行銷等問題感到有所不足;三、各項績效評估指標與產出結果的關係,包含當市場需求、具體目標及財務管理上的表現佳,組織的目標達成亦佳;當組織本身在市場需求、明確願景及財務管理的表現較好,顧客滿意度亦較佳。而組織績效表現良好的原因,與組織本身在市場需求、角色定位及方案規劃方面是否有良好的表現有關。
This study is based on the perspectives of adult education professionalism adopted from a complete and systematic performance evaluation model and indicators that suit elderly types of adult education organisation. It evaluated the performance outcomes among the elderly type of organisation in particular. Objects of the study included Evergreen Schools and Senior Education Centres in Taiwan. A total of 1,104 copies of questionnaires were sent out, and 779 copies (71%) were returned. The main findings of the study are: Firstly, current managerial performance and needs among the elderly type of adult education organisation included lack of young employees and insufficiency of adult and elderly education professional knowledge among the employees. Secondly, elderly types of adult education organisations were doing well in terms of actual performance in the following aspects: market demand, vision, role position, programme planning, and application of activity. However, they needed improvement in the following areas: formulation of government regulation, funds input from the government, use of related industries, amount of input from financial and human resources, financial management, personnel management, and public relation marketing. Thirdly, the relationship between each performance evaluation indicator and product outcome is summarised as follows: it showed that a better performance from goal completion was due to a better performance from market demand, Vision, and financial management, which, in turn, led to more customer satisfaction. Finally, an ideal performance of organisation was related to whether the organisation was doing well in market demand, role position and programme planning.
期刊論文
1.Haug, M. R.(1975)。The Deprofessionalization of Everyone?。Sociological Focus,8(3),197-213。  new window
2.Wilensky, H.(1964)。The professionalisation of everyone。American Journal of Society,70,142-146。  new window
研究報告
1.內政部統計處(2015)。內政統計通報104年第29週。臺北:內政部。  延伸查詢new window
圖書
1.Vollmer, Howard M.、Mills, Donald L.(1966)。Professionalization。Englewood Cliffs:Prentice Hall。  new window
2.Fitzpatrick, J. L.、Sanders, J. R.、Worthen, B. R.(2004)。Program evaluation: Alternative approaches and practical guidelines。Pearson Education, Inc。  new window
3.Cervero, R. M.(1988)。Effective Continuing Education for Professionals。San Francisco:Jossey-Bass。  new window
4.Knowles, M. S.(1980)。The modern practice of adult education: From andragogy to pedagogy。Englewood Cliffs, New Jersey:Prentice Hall Regents。  new window
5.陳澤義、陳啟斌(2006)。企業診斷與績效評估:平衡計分卡之應用。臺北:華泰文化。  延伸查詢new window
圖書論文
1.Stufflebeam, Daniel L.(2000)。The CIPP Model for Evaluation。Evaluation models: viewpoints on educational and human services evaluation。Kluwer Academic Publishers。  new window
2.Greenwood, E.(1962)。Attributes of a Profession。Man, Work, and Society。New York:Basic Books。  new window
3.許士軍(2000)。走向創新時代的組織績效評估。績效評估。台北市:天下文化。  延伸查詢new window
4.張錫惠(2000)。績效管理。非營利組織經營管理研修粹要。臺北:財團法人洪建全教育文化基金會。  延伸查詢new window
 
 
 
 
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