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題名:探討民宿遊客關係品質與重遊意圖之關係
書刊名:運動與遊憩研究
作者:吳宜柔李安娜 引用關係邱長光
作者(外文):Wu, Yi-rouLi, An-naChiou, Chang-kuang
出版日期:2017
卷期:11:3
頁次:頁78-88
主題關鍵詞:民宿重遊滿意信任承諾Bed and breakfastB&BRevisitSatisfactionTrustCommitment
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:26
  • 點閱點閱:20
期刊論文
1.Wetzels, Martin、De Ruyter, Ko、Van Birgelen, Marcel(1998)。Marketing Service Relationships: The Role of Commitment。Journal of Business and Industrial Marketing,13(4/5),406-423。  new window
2.張淑青、黃元直(20090900)。服務品質、服務體驗對關係品質與重遊意願的影響。管理實務與理論研究,3(3),17-34。new window  延伸查詢new window
3.Jacobs, R. S.、Hyman, M. R.、McQuitty, S.(2001)。Exchange-specific self-disclosure, social self-disclosure, and personal selling。Journal of Marketing Theory and Practice,9(1),48-62。  new window
4.郭幸萍、吳綱立(20121200)。民宿業之服務屬性對顧客行為意圖的影響--以關係品質為中介變數。戶外遊憩研究,25(4),51-78。new window  延伸查詢new window
5.de Ruyter, K.、Wetzels, M.、Lemmink, J.、Mattsson, J.(1997)。The Dynamics of The Service Delivery Process: A Value-Based Approach。International Journal of Research in Marketing,14(3),231-243。  new window
6.Francken, D. A.(1993)。Postpurchase consumer evaluation, complaint actions and repurchase behavior。Journal of Economic Psychology,19(4),273-290。  new window
7.Kumar, N.、Scheer, L. K.、Steemkamp, J. B. E. M.(1995)。The Effect of Supplier Fairness on Vulnerable Resellers。Journal of Marketing Research,32(1),54-65。  new window
8.Bowen, John T.、Shoemarker, Stowe(1998)。Loyalty: A Strategic Commitment。Cornell Hotel and Restaurant Administration Quarterly,39(1),12-25。  new window
9.Moore, K. R.(1998)。Trust and Relationship Commitment in Logistics Alliances: A Buyer Perspective。Journal of Supply Chain Management,34(1),24-37。  new window
10.Smith, J. B.(1998)。Buyer-Seller Relationships: Bonds, Relationship Management, and Sex-Type。Canadian Journal of Administrative Sciences,15,76-92。  new window
11.Crosby, Lawrence A.、Stephens, Nancy、Evans, Kenneth R.、Cowles, Deborah(1990)。Relationship Quality in Service Selling: An Interpersonal Influence Perspective。Journal of Marketing,54(3),68-81。  new window
12.李安娜、邱長光(2015)。族群料理遊客真實性知覺、知覺價值與重遊行為意圖之研究--以清境旅遊區為例。環境與管理研究,16(2),15-30。new window  延伸查詢new window
13.Kozak, M.(2001)。Repeaters behaviour at two distinct destinations。Annals of Tourism Research,28(3),784-807。  new window
14.Hennig-Thurau, Thorsten、Klee, Alexander(1997)。The impact of customer satisfaction and relationship quality on customer retention: A critical reassessment and model development。Psychology & Marketing,14(8),737-764。  new window
15.Doney, Patricia M.、Cannon, Joseph P.(1997)。An Examination of the nature of trust in buyer-seller relationships。Journal of Marketing,61(2),35-51。  new window
16.Moorman, Christine、Deshpandé, Rohit、Zaltman, Gerald(1993)。Factors Affecting Trust in Market Research Relationships。Journal of Marketing,57(1),81-101。  new window
17.Cronin, J. Joseph Jr.、Brady, Michael K.、Hult, G. Tomas M.(2000)。Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments。Journal of Retailing,76(2),193-218。  new window
18.Fornell, Claes、Larcker, David F.(1981)。Evaluating Structural Equation Models with Unobservable Variables and Measurement Error。Journal of Marketing Research,18(1),39-50。  new window
19.歐聖榮、林奕君、柯嘉鈞(20080600)。民宿關係品質模式之研究。戶外遊憩研究,21(2),43-65。new window  延伸查詢new window
20.Baker, Dwayne A.、Crompton, John L.(2000)。Quality, satisfaction and behavioral intentions。Annals of Tourism Research,27(3),785-804。  new window
21.Morgan, Robert M.、Hunt, Shelby D.(1994)。The commitment-trust theory of relationship marketing。Journal of Marketing,58(3),20-38。  new window
22.Bigné, J. Enrique、Sánchez, M. Isabel、Sánchez, Javier(2001)。Tourism image, evaluation variables and after purchase behaviour: inter-relationship。Tourism management,22(6),607-616。  new window
圖書
1.Hatcher, L.(2004)。A Step-by-Step Approach to Using the SAS System for Factor Analysis and Structural Equation Modeling。Cary, NC:SAS Institute Inc。  new window
2.段兆麟(2006)。休閒農業--體驗的觀點。台北:偉華。  延伸查詢new window
3.Jöreskog, K. G.、Sörbom, D.(1989)。LISREL7: A guide to the program and application。Chicago, IL:Scientific Software International。  new window
其他
1.交通部觀光局(2015)。觀光相關產業,http://admin.taiwan.net.tw/public/public.aspx?no=237。  延伸查詢new window
 
 
 
 
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