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題名:觀光工廠服務品質、體驗行銷與體驗價值之關係研究
書刊名:觀光與休閒管理期刊
作者:陳怡菲陳桓敦
作者(外文):Chen, Yi-feiChen, Huan-dun
出版日期:2022
卷期:10:2
頁次:頁322-331
主題關鍵詞:觀光工廠服務品質體驗行銷體驗價值Tourist factoryService qualityExperience marketingExperience value
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:6
  • 點閱點閱:6
期刊論文
1.Tynan, C.、McKechnie, S.(2009)。Experience marketing: A review and reassessment。Journal of Marketing Management,25(5/6),501-517。  new window
2.Mossberg, L.(2007)。A marketing approach to the tourist experience。Scandinavian Journal of Hospitality and Tourism,7(1),59-74。  new window
3.Helkkula, A.、Kelleher, C.、Pihlström, M.(2012)。Characterizing value as an experience: Implications for service researchers and managers。Journal of Service Research,15(1),59-75。  new window
4.Chow, Hsueh-wen、Ling, Guo-jie、Yen, I-yin、Hwang, Kuo-ping(20170600)。Building Brand Equity through Industrial Tourism。Asia Pacific Management Review,22(2),70-79。new window  new window
5.Lee, C. F.(2015)。Tourist satisfaction with factory tour experience。International Journal of Culture, Tourism and Hospitality Research,9(3),261-277。  new window
6.Prebensen, N. K.、Woo, E.、Uysal, M. S.(2014)。Experience value: antecedents and consequences。Current Issues in Tourism,17(10),910-928。  new window
7.Fatima, I.、Humayun, A.、Iqbal, U.、Shafiq, M.(2019)。Dimensions of service quality in healthcare: A systematic review of literature。International Journal for Quality in Health Care,31(1),11-29。  new window
8.Ismail, A. R.(2011)。Experience marketing: An empirical investigation。Journal of Relationship Marketing,10(3),167-201。  new window
9.Asnawi, A.、Awang, Z.、Afthanorhan, A.、Mohamad, M.、Karim, F.(2019)。The influence of hospital image and service quality on patients' satisfaction and loyalty。Management Science Letters,9(6),911-920。  new window
10.Abbasi-Moghaddam, M. A.、Zarei, E.、Bagherzadeh, R.、Dargahi, H.、Farrokhi, P.(2019)。Evaluation of service quality from patients' viewpoint。BMC Health Services Research,19(1),1-7。  new window
11.Chen, T. A.(2022)。Business Performance Evaluation for Tourism Factory: Using DEA Approach and Delphi Method。Sustainability,14(15)。  new window
12.Choi, Y.、Choi, M.、Oh, M.、Kim, S.(2020)。Service robots in hotels: understanding the service quality perceptions of human-robot interaction。Journal of Hospitality Marketing & Management,29(6),613-635。  new window
13.Cudny, W.、Horňák, M.(2016)。The tourist function in a car factory Audi Forum Ingolstadt example。Bulletin of Geography. Socio-economic Series,33,23-38。  new window
14.Endeshaw, B.(2020)。Healthcare service quality-measurement models: a review。Journal of Health Research,35(2),106-117。  new window
15.Homburg, C.、Jozić, D.、Kuehnl, C.(2017)。Customer experience management: toward implementing an evolving marketing concept。Journal of the Academy of Marketing Science,45(3),377-401。  new window
16.Karunasagar, D.、Krishna, M. B.、Anjaneyulu, Y. A.、Arunachalam, J.(2006)。Studies of mercury pollution in a lake due to a thermometer factory situated in a tourist resort: Kodaikkanal, India。Environmental pollution,143(1),153-158。  new window
17.Pakurár, M.、Haddad, H.、Nagy, J.、Popp, J.、Oláh, J.(2019)。The service quality dimensions that affect customer satisfaction in the Jordanian banking sector。Sustainability,11(4)。  new window
18.Pham, L.、Limbu, Y. B.、Bui, T. K.、Nguyen, H. T.、Pham, H. T.(2019)。Does e-learning service quality influence e-learning student satisfaction and loyalty? Evidence from Vietnam。International Journal of Educational Technology in Higher Education,16(1),1-26。  new window
19.Suhartanto, D.、Helmi Ali, M.、Tan, K. H.、Sjahroeddin, F.、Kusdibyo, L.(2019)。Loyalty toward online food delivery service: the role of e-service quality and food quality。Journal of Foodservice Business Research,22(1),81-97。  new window
20.Upadhyai, R.、Jain, A. K.、Roy, H.、Pant, V.(2019)。A review of healthcare service quality dimensions and their measurement。Journal of Health Management,21(1),102-127。  new window
21.Weaver, D.(2005)。The distinctive dynamics of exurban tourism。International Journal of Tourism Research,7(1),23-33。  new window
22.Weng, H. Y.、Yang, C. H.(2016)。Culture conservation and regeneration of traditional industries derived by tourism factory-case study of Kwong xi paper factory in Taiwan。International Journal of Humanities, Arts and Social Sciences,2(5),172-180。  new window
23.Wood, E. H.(2009)。Evaluating event marketing: experience or outcome?。Journal of Promotion Management,15(1/2),247-268。  new window
學位論文
1.王麗雅(2009)。觀光工廠服務品質、體驗行銷、知覺價值與滿意度關係之研究(碩士論文)。國立屏東商業技術學院。  延伸查詢new window
2.李孟純(2010)。觀光工廠體驗行銷、滿意度及忠誠度關係之探討--以白木屋品牌文化館為例(碩士論文)。龍華科技大學,桃園縣。  延伸查詢new window
3.陳俞伶(2008)。觀光吸引力、服務品質、知覺價值、顧客滿意度及忠誠度之研究--以白蘭氏、大黑松小倆口觀光工廠為例(碩士論文)。靜宜大學,臺中。  延伸查詢new window
4.巫弘堯(2013)。觀光工廠遊客體驗行銷、服務品質、顧客滿意度與忠誠度關係之研究(碩士論文)。大葉大學。  延伸查詢new window
5.洪慈霙(2015)。觀光工廠的服務品質、體驗行銷與顧客滿意度之研究--以梅問屋梅子元氣館為例(碩士論文)。南華大學。  延伸查詢new window
6.杜恩珮(2016)。顧客參與、體驗價值與品牌形象之關係研究--以臺灣觀光工廠為例(碩士論文)。國立臺中教育大學。  延伸查詢new window
7.羅筱婷(2015)。觀光工廠消費者行為與體驗行銷之研究(碩士論文)。國立高雄餐旅大學。  延伸查詢new window
8.黃宣徨(2015)。觀光工廠體驗價值、品牌形象、觀光吸引力對重遊意願之影響研究(碩士論文)。大葉大學,彰化。  延伸查詢new window
9.杜氏美蓉(2014)。觀光工廠服務品質、滿意度與重遊意願之研究--以寶熊漁樂館為例(碩士論文)。朝陽科技大學。  延伸查詢new window
10.游丞秀(2013)。觀光工廠服務品質、知覺價值與忠誠度之關係--以大同醬油黑金釀造館為例(碩士論文)。國立雲林科技大學。  延伸查詢new window
 
 
 
 
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