職場偏差行為之實證發現與展望：2000~2015亞洲研究的回顧_

:::

詳目顯示

第 1 筆 / 總合 1 筆

/1頁

來源文獻資料
摘要
外文摘要
引文資料

題名：	職場偏差行為之實證發現與展望：2000~2015亞洲研究的回顧
書刊名：	臺大管理論叢
作者：	戚樹誠／羅新興／梁欣光／賴璽方／朱志傑
作者(外文)：	Chi, Steve Shu-cheng／Lo, Hsin-hsin／Liang, Shin-guang／Lai, Hsi-fang／Chu, Chih-chieh
出版日期：	2017
卷期：	27:2
頁次：	頁259-305
主題關鍵詞：	職場偏差行為；員工工作行為；臺灣；亞洲；Workplace deviant behavior；Employee job behavior；Taiwan；Asia
原始連結：	連回原系統網址
相關次數：	被引用次數:期刊(4) 博士論文(1) 專書(0) 專書論文(0) 排除自我引用:4 共同引用:83 點閱:18

在組織行為的研究議題中，職場偏差行為的探討在近二十年來迅速蓬勃發展。瞭解職場偏差行為對於組織與組織成員的影響不僅深具學術意涵，更有實務管理上的迫切性。本文針對2000-2015年以亞洲地區受試者為研究對象探討職場偏差行為的實證研究進行回顧，以臺灣社會科學引文索引（Taiwan Social Science Citation Index; TSSCI）中2015年所收錄的所有管理類與心理類期刊以及15本具高影響力的西方期刊，總共回顧研究共計81篇。我們參考Robinson and Bennett（1995）的分類架構進行系統性分析，藉以瞭解近年亞洲地區就職場偏差行為的研究發現。我們根據回顧的結果指出，職場偏差行為在亞洲地區的研究具有獨特之文化意涵，本研究提出未來研究方向與展望，以提供職場偏差行為研究之參考。

以文找文

Over the past two decades, researches on workplace deviant behaviors have become increasingly prevalent in the area of organizational behavior. There are both theoretical implications and practical urgency for understanding the impact of workplace deviant behaviors on organizations and their members. The purpose of this paper is to conduct a review of the empirical works on workplace deviant behavior with samples from Asian regions in the past fifteen years. We examined journals in the 2015 list of management and psychology in Taiwan Social Science Citation Index (TSSCI) and 15 highly influential international journals. We drew on Robinson and Bennett (1995) framework and conducted a systematic analysis on the studies of workplace deviant behaviors in Asia. We aim to understand the current status of researches on workplace deviant behaviors. Based on our review, we suggested that there are unique cultural implications for studies on workplace deviant behaviors in Asian regions. We propose directions for future studies and expect prominent outcomes. We hope our efforts can be of value for future research on workplace deviant behaviors.

以文找文

期刊論文
1.	Shaffer, M. A.、Joplin, J. R. W.、Bell, M. P.、Lau, T.、Oguz, C.(2000)。Gender discrimination and job-related outcomes: A cross-cultural comparison of working women in the United States and China。Journal of Vocational Behavior，57(3)，395-427。
2.	Vigoda, Eran(2000)。Organizational Politics, Job Attitudes, and Work Outcomes: Exploration and Implications for the Public Sector。Journal of Vocational Behavior，57(3)，326-347。
3.	Hobfoll, G. H.(1988)。Conservations of resources: A new attempt at conceptualizing stress。American Psychologist，44(3)，513-524。
4.	Chiu, Warren C. K.、Chan, Andy W.、Redman, Tome、Sharpe, E.(2001)。Age stereotypes and discriminatory attitudes towards older workers: An East-West comparison。Human Relations，54(5)，629-661。
5.	Walumbwa, F. O.、Wang, P.、Lawler, J. J.、Shi, K.(2004)。The Role of Collective Efficacy in the Relations between Transformational Leadership and Work Outcomes。Journal of Occupational and Organizational Psychology，77(4)，515-530。
6.	Vigoda, E.(2001)。Reactions to organizational politics: A cross-cultural examination in Israel and Britain。Human Relations，54(11)，1483-1518。
7.	Gill, H.、Meyer, J. P.、Lee, K.、Shin, K. H.、Yoon, C. Y.(2011)。Affective and continuance commitment and their relations with deviant workplace behaviors in Korea。Asia Pacific Journal of Management，28(3)，595-607。
8.	Xie, J. L.、Johns, G.(2000)。Interactive effects of absence culture salience and group cohesiveness: A multi-level and cross-level analysis of work absenteeism in the Chinese context。Journal of Occupational and Organizational Psychology，73(1)，31-52。
9.	余明助、郭嘉博(20090600)。組織公正、負面情感以及組織公民行為之關係研究：以主管不當監督為中介變項。中山管理評論，17(2)，367-396。延伸查詢
10.	Bordia, P.、Restubog, S. L. D.、Tang, R. L.(2008)。When employees strike back: Investigating mediating mechanisms between psychological contract breach and workplace deviance。Journal of Applied Psychology，93(5)，1104-1117。
11.	Lam, S. S. K.、Schaubroeck, J.、Aryee, S.(2002)。Relationship between organizational justice and employee work outcomes: A cross-national study。Journal of Organizational Behaviour，23(1)，1-18。
12.	Thomas, D. C.、Au, K.(2002)。The effect of cultural differences on behavioral responses to low job satisfaction。Journal of International Business Studies，33(2)，309-326。
13.	Aryee, S.、Sun, L. Y.、Chen, Z. X. G.、Debrah, Y. A.(2008)。Abusive supervision and contextual performance: The mediating role of emotional exhaustion and the moderating role of work unit structure。Management and Organization Review，4(3)，393-411。
14.	吳宗祐(20080600)。由不當督導到情緒耗竭：部屬正義知覺與情緒勞動的中介效果。中華心理學刊，50(2)，201-221。延伸查詢
15.	Lim, V. K. G.(2002)。The IT way of loafing on the job: Cyberloafing, neutralizing and organizational justice。Journal of Organizational Behavior，23(5)，675-694。
16.	Hu, C.、Wu, T. Y.、Wang, Y. H.(2011)。Measurement equivalence/invariance of the abusive supervision measure across workers from Taiwan and the United States。Journal of Psychology，145(2)，111-131。
17.	Zhang, H.、Kwan, H. K.、Zhang, X.、Wu, L. Z.(2014)。High core self-evaluators maintain creativity: A motivational model of abusive supervision。Journal of Management，40(4)，1151-1174。
18.	Ryckman, Richard M.、Hammer, Max、Kaczor, Linda M.、Gold, Joel A.(1996)。Construction of a Personal Development Competitive Attitude Scale。Journal of Personality Assessment，66(2)，374-385。
19.	許境頤、江彧慈(20130300)。「罵」有用嗎？以資源保存理論看不當督導對部屬的影響。人力資源管理學報，13(1)，81-104。延伸查詢
20.	Wei, F.、Si, S.(2013)。Tit for tat? Abusive supervision and counterproductive work behaviors: The moderating effects of locus of control and perceived mobility。Asia Pacific Journal of Management，30(1)，281-296。
21.	郭建志、蔡育菁(20120900)。組織挫折與職場退縮：主管不當督導與工作內外控之研究。中華心理學刊，54(3)，293-313。延伸查詢
22.	Aquino, K.、Lewis, M. U.、Bradfield, M.(1999)。Justice Constructs, Negative Affectivity, and Employee Deviance: A proposed Model and Empirical Test。Journal of Organizational Behavior，20(7)，1073-1091。
23.	吳孟玲、江達隆(20050600)。組織不當行為影響因素之探討--以服務業及製造業為例。管理學報，22(3)，329-340。延伸查詢
24.	Mitchell, Marie S.、Ambrose, Maureen L.(2007)。Abusive supervision and workplace deviance and the moderating effects of negative reciprocity beliefs。Journal of Applied Psychology，92(4)，1159-1168。
25.	Jones, G.(1994)。Absenteeism estimates by employees and managers: Divergent perspectives and self-serving perceptions。Journal of Applied Psychology，79(2)，229-239。
26.	Walter, F.、Lam, C. K.、van der Vegt, G. S.、Huang, X.、Miao, Q.(2015)。Abusive supervision and subordinate performance: Instrumentality considerations in the emergence and consequences of abusive supervision。Journal of Applied Psychology，100(4)，1056-1072。
27.	Kao, F. H.、Cheng, B. S.、Kuo, C. C.、Huang, M. P.(2014)。Stressors, withdrawal, and sabotage in frontline employees: The moderating effects of caring and service climates。Journal of Occupational and Organizational Psychology，87(4)，755-780。
28.	Harris, L. C.、Ogbonna, E.(2006)。Service sabotage: A study of antecedents and consequences。Journal of the Academy of Marketing Science，34(4)，543-558。
29.	Keashly, L.(1998)。Emotional Abuse in the Workplace: Conceptual and Empirical Issues。Journal of Emotional Abuse，1(1)，85-117。
30.	蕭婉鎔(20140600)。員工每日情緒對情緒勞動之影響：情感事件理論的觀點。臺大管理論叢，24(2)，249-281。延伸查詢
31.	Shao, Ruodan、Skarlicki, Daniel P.(2014)。Service employees' reactions to mistreatment by customers: A comparison between North America and East Asia。Personnel Psychology，67(1)，23-59。
32.	郭建志、蘇嫚、張守中(20140300)。個人-組織的雇用關係：負向認同與職場偏差行為之研究。中華心理學刊，56(1)，31-47。延伸查詢
33.	Fitzgerald, L. F.(1993)。Sexual harassment: Violence against women in the workplace。American Psychologist，48(10)，1070-1076。
34.	Balliet, D.、Ferris, D. L.(2013)。Ostracism and prosocial behavior: A social dilemma perspective。Organizational Behavior and Human Decision Processes，120(2)，298-308。
35.	Ferris, D. L.、Brown, D. J.、Berry, J. W.、Lian, H.(2008)。The development and validation of the workplace ostracism scale。Journal of Applied Psychology，93(6)，1348-1366。
36.	van de Vliert, E.(2011)。Climato-economic origins of variation in ingroup favoritism。Journal of Cross-Cultural Psychology，42(3)，494-515。
37.	Warren, D. E.(2003)。Constructive and destructive deviance in organizations。Academy of Management Review，28(4)，622-632。
38.	Mulvey, P. W.、Klein, H. J.(1998)。The impact of perceived loafing and collective efficacy on group goal processes and group performance。Organizational Behavior and Human Decision Processes，74(1)，62-87。
39.	Zagenczyk, Thomas J.、Restubog, Simon Lloyd D.、Kiewitz, Christian、Kiazad, Kohyar、Tang, Robert L.(2014)。Psychological Contracts as a Mediator Between Machiavellianism and Employee Citizenship and Deviant Behaviors。Journal of management，40(4)，1098-1122。
40.	Cortina, L. M.(2008)。Unseen injustice: Incivility as modern discrimination in organizations。Academy of Management Review，33(1)，55-75。
41.	Cortina, Lilia M.、Magley, Vicki J.、Williams, Jill Hunter、Langhout, Regina Day(2001)。Incivility in the workplace: incidence and impact。Journal of Occupational Health Psychology，6(1)，64-80。
42.	Wang, P.、Walumbwa, F. O.(2007)。Family-Friendly Programs, Organizational Commitment, and work withdrawal: the Moderating Role of Transformational Leadership。Personnel Psychology，60(2)，397-427。
43.	Cohen-Charash, Y.、Mueller, J. S.(2007)。Does perceived unfairness exacerbate or mitigate interpersonal counterproductive work behaviors related to envy?。Journal of Applied Psychology，92(3)，666-680。
44.	溫金豐、石若瑩、陳淑媛、張菡琤(20130800)。女性主管的性別歧視：性別角色傳統傾向與女王蜂症候群。組織與管理，6(2)，79-113。延伸查詢
45.	葉晶雯(20150300)。Relationships among Social Loafing, Negative Mood, Emotional Exhaustion and Service Performance: Transformational Leadership as Moderators。人力資源管理學報，15(1)，55-86。
46.	鄭國枝、鍾紹熙、倪豐裕(20160600)。社會壓力、承諾與稅務員反功能行為：實驗研究。臺大管理論叢，26(2)，211-237。延伸查詢
47.	Ali, F.、Kramar, R.(2014)。An exploratory study of sexual harassment in Pakistani organizations。Asia Pacific Journal of Management，32(1)，229-249。
48.	Aquino, K.、Tripp, T. M.、Bies, R. J.(2001)。How employees respond to personal offense: The effects of victim and offender status on revenge and reconciliation in the workplace。Journal of Applied Psychology，86(1)，52-59。
49.	Aryee, S.、Chen, Z. X.、Sun, L. Y.、Debrah, Y. A.(2007)。Antecedents and outcomes of abusive supersivion: Test of a trickle-down model。Journal of Applied Psychology，92(1)，191-201。
50.	Xu, E.、Huang, X.、Robinson, S. L.(2015)。When self-view is at stake: Responses to ostracism through the lens of self-verification theory。Journal of Management，43(7)，1-22。
51.	Wu, C.、Lawler, J. J.、Yi, X.(2008)。Overt employment discrimination in MNC affiliates: Home-country cultural and institutional effects。Journal of International Business Studies，39(5)，772-794。
52.	Wang, M.、Liu, S.、Zhan, Y.、Shi, J.(2010)。Daily work-family conflict and alcohol use: Testing the cross-level modration effects of peer drinking norms and social support。Journal of Applied Psychology，95(2)，377-386。
53.	Vogel, R. M.、Mitchell, M. S.、Tepper, B. J.、Restubog, S. L.、Hu, C.、Hua, W.、Huang, J. C.(2015)。A cross-cultural examination of subordinatesâ perceptions of and reactions to abusive supervision。Journal of Organizational Behavior，36(5)，720-745。
54.	Tomei, Manuela(2003)。Discrimination and equality at work: A review of the concepts。International Labour Review，142(4)，401-418。
55.	Thomas, D. C.、Pekerti, A. A.(2003)。Effect of culture on situational determinants of exchange behavior in organizations: A comparison of New Zealand and Indonesia。Journal of Cross-Cultural Psychology，34(3)，269-281。
56.	Spector, P. E.、Fox, S.、Penney, L. M.、Bruursema, K.、Goh, A.、Kessler, S.(2006)。The dimensionality of counterproductivity: Are all counterproductive behaviors created equal?。Journal of Vocational Behavior，68(3)，446-460。
57.	Soylu, Soydan、Sheehy-Skeffington, Jennifer(2015)。Asymmetric intergroup bullying: The enactment and maintenance of societal inequality at work。Human Relations，68(7)，1099-1129。
58.	Sidanius, Jim、Pratto, Felicia、Rabinowitz, Joshua L.(1994)。Gender, Ethnic Status, and Ideological Asymmetry: A Social Dominance Interpretation。Journal of Cross-Cultural Psychology，25(2)，194-216。
59.	Peretz, H.、Fried, Y.(2012)。National cultures, performance appraisal practices, and organizational absenteeism and turnover: A study across 21 countries。Journal of Applied Psychology，97(2)，448-459。
60.	Mohr, C. D.、Armeli, S.、Tennen, H.、Temple, M.、Todd, M.、Clark, J.、Carney, M. A.(2005)。Moving beyond the keg party: A daily process study of college student drinking motivations。Psychology of Addictive Behaviors，19(4)，392-403。
61.	Nebus, J.(2006)。Building collegial information networks: A theory of advice networks generation。Academy of Management Review，31(1)，615-637。
62.	Nevo, O.、Nevo, B.、Derech-Zehavi, A.(1993)。The development of the tendency to gossip questionnaire: Construct and concurrent validation for a sample of Israeli college students。Educational and Psychological Measurement，53(4)，973-981。
63.	Mellahi, Kamel、Budhwar, Pawan S.、Li, Baibing(2010)。A study of the relationship between exit, voice, loyalty and neglect and commitment in India。Human Relations，63(3)，349-369。
64.	Mangione, Thomas W.、Howland, Jonathan、Amick, B.、Cote, Jennifer、Lee, M.、Bell, N.、Levine, S.(1999)。Employee drinking practices and work performance。Journal of Studies on Alcohol，60(2)，261-270。
65.	Liu, X. Y.、Kwan, H. K.、Chiu, R. K.(2014)。Customer sexual harassment and frontline employees' service performance in China。Human Relations，67(3)，333-356。
66.	Liu, S.、Wang, M.、Zhan, Y.、Shi, J.(2009)。Daily work stress and alcohol use: Testing the cross-level moderating effects of neuroticism and job involvement。Personnel Psychology，62(3)，575-597。
67.	Liu, Songqi、Wang, Mo、Bamberger, Peter、Shi, Junqi、Bacharach, Samuel B.(2015)。The Dark Side of Socialization: A Longitudinal Investigation of Newcomer Alcohol Use。Academy of Management Journal，58(2)，334-355。
68.	Liu, Songqi、Luksyte, Aleksandra、Zhou, Le、Shi, Junqi、Wang, Mo(2015)。Overqualification and counterproductive work behaviors: Examining a moderated mediation model。Journal of Organizational Behavior，36(2)，250-271。
69.	Litman, J. A.、Huang, C. H.、Chang, H. T.(2009)。Development and validation of a Chinese version of the attitudes towards gossip scale。Journal of Psychology in Chinese Societies，10(2)，131-150。
70.	Leck, J. D.、Saunders, D. M.(1992)。Hirschman's loyalty: Attitude or behavior?。Employee Responsibilities and Rights Journal，5(3)，219-230。
71.	Karam, C. M.、Ralston, D. A.、Egri, C. P.、Butt, A.、Srinivasan, N.、Fu, P. P.、Lee, C. H.、Moon, Y. L.、Li, Y.、Ansari, M.、Kuo, C.、Hung, V. T.、Pekerti, A.、Hallinger, P.、Fang, Y.、Chia, H. B.(2013)。Perceptions of the ethicality of favors at work in Asia: An 11-society assessment。Asia Pacific Journal of Management，30(2)，373-408。
72.	Kerr, N. L.、Bruun, S.(1983)。The dispensability of member effort and group motivation losses: Free rider effects。Journal of Personality and Social Psychology，44(1)，78-94。
73.	Jiang, X.、Chen, C. C.、Shi, K.(2013)。Favor in exchange for trust? The role of subordinates' attribution of supervisory favors。Asia Pacific Journal of Management，30(2)，513-536。
74.	Jacobson, Kathryn J. L.、Hood, Jacqueline N.、Van Buren, Harry J. III(2013)。Workplace bullying across cultures: A research agenda。International Journal of Cross Cultural Management，14(1)，47-65。
75.	Huo, Y.、Lam, W.、Chen, Z.(2012)。Am I the only one this supervisor is laughing at? Effects of aggressive humor on employee strain and addictive behaviors。Personnel Psychology，65(4)，859-885。
76.	Hershcovis, M. S.、Turner, N.、Barling, J.、Arnold, K. A.、Dupré, K. E.、Inness, M.、LeBlanc, M. M.、Sivanathan, N.(2007)。Predicting workplace aggression: A metaanalysis。Journal of Applied Psychology，92(1)，228-238。
77.	Ho, V. T.(2014)。Co-worker mistreatment in a Singaporean Chinese firm: The roles of third party embeddedness and network closure。Management and Organization Review，10(1)，109-134。
78.	He, H.、Baruch, Y.、Lin, C. P.(2014)。Modeling team knowledge sharing and team flexibility: The role of within-team competition。Human Relations，67(8)，947-978。
79.	Garcia, Patrick Raymund James M.、Restubog, Simon Lloyd D.、Kiewitz, Christian、Scott, Kristin L.、Tang, Robert L.(2014)。Roots run deep: Investigating psychological mechanisms between history of family aggression and abusive supervision。Journal of Applied Psychology，99(5)，883-897。
80.	Furrer, O.、Tjemkes, B. V.、Aydinlik, A. Ü.、Adolfs, K.(2012)。Responding to adverse situations within exchange relationships the cross-cultural validity of a circumplex model。Journal of Cross-Cultural Psychology，43(6)，943-966。
81.	Fried, Y.、, Melamed, S.、Ben-David, H. A.(2002)。The joint effects of noise, job complexity, and gender on employee sickness absence: An exploratory study across 21 organizations-The CORDIS study。Journal of Occupational and Organizational Psychology，75(2)，131-144。
82.	Fitzgerald, L. F.、Gelfand, M. J.、Drasgow, F.(1995)。Measuring sexual harassment: Theoretical and psychometric advances。Basic and Applied Social Psychology，17(4)，425-445。
83.	Farh, C. I. C.、Chen, Z. J.(2014)。Beyond the individual victim: Multilevel consequences of abusive supervision in teams。Journal of Applied Psychology，99(6)，1074-1095。
84.	Fang, Hsiang-ming、Chang, Wen-ching(20141200)。The Effects of Member Familiarity, Task Results Visibility and Perceived Co-worker Loafing on Technology-Supported Team Performance: Social Loafing Effect Perspective。Asia Pacific Management Review，19(4)，361-373。
85.	Erdogan, B.、Bauer, T. N.、Walter, J.(2015)。Deeds that help and words that hurt: Helping and gossip as moderators of the relationship between leader-member exchange and advice network centrality。Personnel Psychology，68(1)，185-214。
86.	Derous, E.、Ryan, A. M.、Nguyen, H. H. D.(2012)。Multiple categorization in resume screening: Examining effects on hiring discrimination against Arab applicants in field and lab settings。Journal of Organizational Behavior，33(4)，544-570。
87.	Cortina, L. M.、Wasti, S. A.(2005)。Profiles in coping: Responses to sexual harassment across persons, organizations, and cultures。Journal of Applied Psychology，90(1)，182-192。
88.	Conger, J. J.(1956)。Alcoholism: Theory, problem and challenge. II. Reinforcement theory and the dynamics of alcoholism。Quarterly Journal of Studies on Alcohol，17(2)，296-305。
89.	Chu, S. F.、Peng, J. C.(2008)。The relationship between psycholgical contract breach and employee deviance: The moderating role of hostile attributional style。Journal of Vocational Behavior，73(3)，426-433。
90.	Chen, Y. Y.、Ferris, D. L.、Kwan, H. K.、Yan, M.、Zhou, M. J.、Hong, Y.(2013)。Self-love's lost labor: A self-enhancement model of workplace incivility。Academy of Management Journal，56(4)，1199-1219。
91.	Carpenter, N. C.、Berry, C. M.(2014)。Are counterproductive work behavior and withdrawal empirically distinct? A meta-analytic investigation。Journal of Management，43(3)，834-863。
92.	Festinger, Leon(1954)。A theory of social comparison processes。Human Relations，7(2)，117-140。
93.	Wang, M.、Liao, H.、Zhan, Y. J.、Shi, J. Q.(2011)。Daily customer mistreatment and employee sabotage against customers: Examining emotion and resource perspectives。Academy of Management Journal，54(2)，312-334。
94.	Restubog, S. L. D.、Scott, K. L.、Zagenczyk, T. J.(2011)。When distress hits home: The role of contextual factors and psychological distress in predicting employees' responses to abusive supervision。Journal of Applied Psychology，96(4)，713-729。
95.	Xu, E.、Huang, X.、Lam, C. K.、Miao, Q.(2012)。Abusive supervision and work behaviors: The mediating role of LMX。Journal of Organizational Behavior，33(4)，531-543。
96.	Gross, J. J.(1998)。Antecedent- and response-focused emotion regulation: Divergent consequences for experience, expression, and physiology。Journal of Personality and Social Psychology，74(1)，224-237。
97.	Rusbult, Caryl E.、Farrell, Dan、Rogers, Glen、Mainous, Arch G. III(1988)。Impact of exchange variables on exit, voice, loyalty, and neglect: An integrative model of responses to declining job satisfaction。Academy of Management Journal，31(3)，599-627。
98.	Weiss, Howard M.、Cropanzano, Russell(1996)。Affective events theory: A theoretical discussion of the structure, causes, and consequences of affective experiences at work。Research in Organizational Behavior，18，1-74。
99.	Liu, J.、Kwan, H. K.、Wu, L.-Z.、Wu, W. K.(2010)。Abusive supervision and subordinate supervisor-directed deviance: The moderating role of traditional values and the mediating role of revenge cognitions。Journal of Occupational and Organizational Psychology，83(4)，835-856。
100.	Tepper, Bennett J.(2000)。Consequences of abusive supervision。Academy of Management Journal，43(2)，178-190。
101.	Tepper, Bennett J.(2007)。Abusive supervision in work organizations: Review, synthesis, and research agenda。Journal of Management，33(3)，261-289。
102.	Edwards, J. R.(2008)。Person-environment fit in organizations: An assessment of theoretical progress。Academy of Management Annals，2(1)，167-230。
103.	Brewer, Marilynn B.(1991)。The Social Self: On Being the Same and Different at the Same Time。Personality and Social Psychology Bulletin，17(5)，475-482。
104.	Liao, H.、Chuang, A.(2007)。Transforming service employees and climate: A multilevel, multisource examination of transformational leadership in building long-term service relationships。Journal of Applied Psychology，92(4)，1006-1019。
105.	Andersson, L. M.、Pearson, C. M.(1999)。Tit for tat? The spiraling effect of incivility in the workplace。Academy of Management Review，24(3)，452-471。
106.	Bennett, Rebecca J.、Robinson, Sandra L.(2000)。Development of a Measure of Workplace Deviance。Journal of Applied Psychology，85(3)，349-360。
107.	Glomb, T. M.、Liao, H.(2003)。Interpersonal Aggression in Work Groups: Social Influence, Reciprocal, and Individual Effects。Academy of Management Journal，46(4)，486-496。
108.	Hanisch, Kathy A.、Hulin, Charles L.(1991)。General attitudes and organizational withdrawal: An evaluation of a causal model。Journal of Vocational Behavior，39(1)，110-128。
109.	Harper, D.(1990)。Spotlight abuse-save profits。Industrial Distribution，79(10)，47-51。
110.	Lam, Catherine K.、Van der Vegt, Gerben S.、Walter, Frank、Huang, Xu(2011)。Harming high performers: A social comparison perspective on interpersonal harming in work teams。Journal of Applied Psychology，96(3)，588-601。
111.	Matta, Fadel K.、Erol-Korkmaz, H. Tuğba、Johnson, Russell E.、Biçaksiz, Pinar(2014)。Significant work events and counterproductive work behavior: The role of fairness, emotions, and emotion regulation。Journal of Organizational Behavior，35(7)，920-944。
112.	Peng, Ann C.、Schaubroeck, John M.、Li, Yuhui(2014)。Social exchange implications of own and coworkers' experiences of supervisory abuse。Academy of management journal，57(5)，1385-1405。
113.	Robinson, Sandra L.、Bennett, Rebecca J.(1995)。A typology of deviant workplace behaviors: A multidimensional scaling study。Academy of Management Journal，38(2)，555-572。
114.	Skarlicki, Daniel P.、Van Jaarsveld, Danielle D.、Walker, David D.(2008)。Getting even for customer mistreatment: The role of moral identity in the relationship between customer interpersonal injustice and employee sabotage。Journal of Applied Psychology，93(6)，1335-1347。
115.	Williams, Kipling D.(2007)。Ostracism。Annual Review of Psychology，58(1)，425-452。
116.	Yang, Jixia、Diefendorff, James M.(2009)。The relations of daily counterproductive workplace behavior with emotions, situational antecedents, and personality moderators: A diary study in Hong Kong。Personnel Psychology，62(2)，259-295。
117.	Brewer, Marilynn B.、Gardner, Wendi W.(1996)。Who is this "We"? Levels of collective identity and self representations。Journal of Personality and Social Psychology，71(1)，83-93。

學位論文
1.	林世澤(2015)。台灣職場偏差行為量表之發展與驗證(博士論文)。國立臺灣科技大學。延伸查詢

圖書
1.	Bandura, Albert(1973)。Aggression: A social learning analysis。Prentice-Hall。
2.	Baron, R. A.(1977)。Human aggression。New York：Plenum Press。
3.	Triandis, Harry Charalambos(1995)。Individualism and collectivism。Westview Press。
4.	Hofstede, Geert H.(2001)。Culture's Consequences: Comparing Values, Behaviors, Institutions and Organisations Across Nations。Thousand Oaks：Sage Publications。

圖書論文
1.	Mawson, D. L.(1993)。Implications for employment intervention and policy。Women, Work, and Coping: A Multidisciplinary Approach to Workplace Stress。Montreal：McGill-Queen's University Press。
2.	Bennett, Nathan、Naumann, Stefanie E.(2004)。Withholding Effort at Work: Understanding and Preventing Shirking, Job Neglect, Social Loafing, and Free Riding。Managing Organizational Deviance。Newbury Park, CA：Sage。
3.	Brislin, Richard W.(1986)。The Wording and Translation of Research Instruments。Field Methods in Cross-Cultural Research。Sage Publications。
4.	Einarsen, S.、Hoel, H.、Zapf, D.、Cooper, C. L.(2011)。The concept of bullying and harassment at work: The European tradition。Bullying and Harassment in the Workplace: Developments in Theory, Research, and Practice。Boca Raton, FL：Taylor and Francis。
5.	Johns, G.(2008)。Absenteeism and presenteeism: Not at work or not working well。The Sage Handbook of Organizational Behavior: Volume 1: Micro Approaches。Thousand Oaks, CA：Sage。

推文
推薦
引用網址
引用嵌入語法
轉寄

top

:::

相關期刊
相關論文
相關專書
相關著作
熱門點閱

1.	「生命相伴」與「按表操課」間的擺盪：長照機構照顧服務員的情緒勞動初探
2.	部屬啊！您有做自己的機會嗎？尚嚴、專權雙元領導與部屬任務績效之關聯性：以情緒調節策略揭開潘朵拉的盒子
3.	中醫診所形象對病患忠誠度的影響--知覺價值的中介作用
4.	轉換型領導、交易型領導、倫理氣候與情緒智力對房屋仲介經紀人員工作績效之影響--以信任管理者為中介變數
5.	基層警察人員勉強出勤的探討--兼論與離職傾向的關係
6.	社區照顧關懷據點服務志工情緒勞務的前置因素與其結果關連性之研究
7.	「有禮」抑或「有理」：飯店櫃檯勞動人員服務過程中的轉折與深淺層演出
8.	我國稅務會計文獻回顧
9.	員工幸福感的意涵與影響因素之探討
10.	角色壓力與職場退縮傾之研究--以心理資本為調節變項
11.	社會經濟組織工作者的熱情與耗損：工作特徵立基視角
12.	情緒勞務與建言行為關係之研究--以主動性人格為調節變項
13.	以對偶關係探討認知差異對員工態度及行為的影響
14.	基層警察人員組織公平知覺之探討--兼論與離職傾向的關係
15.	中小學人事主管工作輪調正向態度與組織承諾關係之研究：內外控人格特質的調節效果

1.	中高齡者參與樂齡核心課程學習與焦慮感關係之研究：以台中樂齡學習中心為例
2.	組織認同對組織績效與成員行為跨層次分析
3.	知覺組織支持對離職傾向之影響－工作滿足的中介效果與工作投入的調節式中介效果
4.	學校不當督導與非志願性公民行為關係之研究-中介與調節效果的探討
5.	國民中小學校人事人員情緒勞務、職場友誼以及組織認同關係之研究
6.	知覺組織污名對組織成員行為之影響：一項針對國軍成員的實證研究
7.	華人組織中的人際壓力源：概念分析、心理歷程及影響效果
8.	資源損失與資源獲得對不當督導之影響：資源保存理論的觀點
9.	探討不當督導與工作生活平衡之間的心理機制歷程
10.	兩岸員工對主管不當督導因應行為之比較研究
11.	組織中的時間觀領導：概念分析、協時歷程及效果驗證
12.	專業就是力量：專業權力下的情緒勞務對顧客情緒調節之影響
13.	教育行政人員從事志工者之休閒涉入、情緒耗竭、心流體驗與抽離傾向關係之研究 -以工作需求資源模型為基礎
14.	國民小學教師組織政治知覺、印象管理動機與組織公民行為之關聯性：多層次模型的分析
15.	國民小學校長領導風格與校園選舉行為關係之研究：以組織文化為中介和調節變項

1.	國民小學校長毀壞型領導之研究

無相關著作

1.	臺灣組織行為的實證發現：一項國內管理期刊論文的30年回顧
2.	Building Brand Equity through Industrial Tourism
3.	公部門人員情緒勒索認知、工作壓力與離職傾向關聯之研究
4.	服務體驗管理：亞洲文獻回顧與未來研究方向
5.	臺灣生產與作業管理之相關期刊文獻回顧與前瞻：從工業3.0到工業3.5
6.	工作投入在組織認同、角色認同與工作績效間關係之中介效果研究--以臺南市小學教師為例
7.	公司治理評鑑與盈餘品質
8.	股份控制權和盈餘分配權的偏離程度會影響以績效為基準的考核制度誘因效果嗎？
9.	多元迴歸的自變數比較與多元共線性之影響：效果量、優勢性與相對權數指標的估計與應用
10.	誠信經營與企業社會責任報告書之揭露與確信
11.	董事及高階主管政治連結與公司績效之關聯性
12.	逆勢拼湊：化資源制約為創新來源
13.	自願性揭露企業社會責任資訊之決定因素與其資訊後果
14.	品牌形象對品牌忠誠的建構：CAC中介路徑擴展模式
15.	員工知識分享重要嗎? 組織支持干擾組織信任、組織公民行為與知識分享關係之研究

QR Code

臺灣人文及社會科學引文索引資料庫系統

詳目顯示

臺灣人文及社會科學引文索引資料庫