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題名:綠色行銷與消費者購買行為之結構性分析
書刊名:管理評論
作者:黃恆獎 引用關係蕭廣中
出版日期:1995
卷期:14:2
頁次:頁21-40
主題關鍵詞:綠色行銷循環再生消費者購買行為態度形成結構關係模型Green marketingRecyclingConsumer buying behaviorAttitude formationStructural equation model
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(12) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:12
  • 共同引用共同引用:0
  • 點閱點閱:57
環境保護意識的抬頭使企業行銷活動逐漸重視環保訴求。然而,綠色行銷的學術研究,仍侷限於企業如何因應環保,以履行企業倫理與行銷道德,較少分析消費者購買環保產品的決策行為。綠色產品購買行為,延伸自傳統消費行為模型(如EKB,Howard及Sheth模型),但是其購買意願主要反映消費者對社會規範(social norm)的認同。換言之,綠色產品消費為利他行為(altruistic behavior),有社會影響(social influence)的因素存在。另外,外在提示(cue)、個人價值、過去購買經驗等變數,也會影響諸如循環再生(recycling)等消費決策。本研究採取Sheth的消費價值(consumption value)模型及認知的相對應成本,構成成本-效益(cost-benefit)指標,再融合Fishbein態度形成(attitude formation)模型,以建立一個結構關係模型(structural equation model)。模型中之消費行為變數包括:利他行為、外在資訊、過去購買經驗、社會規範、一般購買態度等。本文的實證是以一虛擬的環保產品,透過LISREL進行分析。本研究的成果,由增加吾人對消費層面認知的貢獻來看,應可作為廠商擬定綠色行銷決策之參考,同時對政府環保措施之推行,提供必要資訊。
The emerging environmentalism has recently pushed firms to adopt environment-oriented marketing. So far research on green marketing centers on how firms respond to environmental concerns to fulfill their ethical responsibilities, with little emphasis on consumers' purchasing behavior. The study of green product buying behavior basically extends from traditional consumer behavior models like EKB model or Howard-Sheth model, except that consumers' intention to buy environmentally-safe products reflects their tendency to comply with social norms. In other words, consumers' altruistic behavior in the consumption of green products (e.g., recycling) is mainly subject to social influences, and to a lesser extent affected by such factors as outside cues, individual valuations, and past experience. This paper combines a cost-benefit framework which takes on Sheth's consumption values and associated costs, and the extended Fishbein attitude formation process into a structural equation model. Empirical data were collected on a hypothetical product which is assumed to be recyclable through refill, and the proposed model was tested using LISREL. The major findings of this papers shed light on the consumer side of green marketing, with managerial implications calling for further theoretical and empirical investigations.
期刊論文
1.Jackson, A. L.、Olsen, J. E.、Granzin, K. L.、Burns, A. C.(1993)。An Investigation of Determinants of Recycling Consumer Behavior。Advances in Consumer Research,20,481-487。  new window
2.Chase, Dennis(19910129)。P&G Gets Top Marks in AA Survey。Advertising Age,62,8-10。  new window
3.Carman, James M.(1992)。Theories of Altruism and Behavior Modification Campaigns。Journal of Macromarketing,1992(Spring),5-18。  new window
4.Haltiwanger, John、Waldman, Michael(1993)。The Role of Altruism in Economic Interaction。Journal of Economic Behavior and Organization,21,1-15。  new window
5.Gussow, Alan(1989)。Green Consumerism。Business,12,18-19。  new window
6.Fredricks, A. J.、Dossett, D. L.(1983)。Attitude-Behavior Relations: A Comparison of the Fishbein-Ajzen and the Benther-Speckart Models。Journal of Personality and Social Psychology,45(3),501-512。  new window
7.Ortega, Bob(19930606)。Wal-Mart Store Comes in Colors, But Is All Green。Wall Street Journal,221,16。  new window
8.McCarty, John A.、Shrum, L. J.(1993)。A Structural Equation Analysis of the Relationships of Personal Values, Attitudes and Beliefs About Recycling, and the Recycling of Solid Waste Products。Advances in Consumer Research,20,641-646。  new window
9.Leeds, R.(1969)。Altruism and the Norm of Giving。Merrill-Palmer Quarterly,9,229-240。  new window
10.Schroeder, David A.、Dovidio, John F.、Sibicky, Mark E.、Matthews, Linda L.、Allen, Judith L.(1988)。Empathic Concern and Helping Behavior: Egoism or Altruism?。Journal of Experimental Social Psychology,24(4),333-353。  new window
11.Schaller, Mark、Cialdini, Robert B.(1988)。The economics of empathic helping: Support for a mood management motive。Journal of Experimental Social Psychology,24(2),163-181。  new window
12.Reitman, Valarie(19920510)。Green Product Sales Seem to Be Wilting。Wall Street Journal,220,1B。  new window
13.Smith, Scott M.、Alcorn, David S.(1991)。Cause Marketing: A New Direction in the Marketing of Corporate Responsibility。Journal of Service Marketing,5(4),21-37。  new window
14.Kotler, Philip、Zaltman, Gerald(1971)。Social marketing: An approach to planned social change。Journal of Marketing,35(3),3-12。  new window
15.Kamakura, Wagner A.、Novak, Thomas P.(1992)。Value-system segmentation: Exploring the meaning of LOV。Journal of Consumer Research,19(1),119-132。  new window
會議論文
1.Mayer, R. N.、Scammon, D. L.、Zick, C. D.(1992)。Turning the Competition Green: The Regulation of Environmental Claim。The 1992 Marketing and Public Policy Conference。Chicago:American Marketing Association。152-165。  new window
圖書
1.Colby, A.、Kohlberg, L.、Biggs, J.、Liberman, M.(1983)。A Longitudinal Study of Moral Judgement。  new window
2.Engel, James F.、Blackwell, Roger D.、Kollat, David T.(1982)。Consumer Behavior。Taipei:Hwa-Tai Co.。  new window
3.Rushton, J. Phillipe(1980)。Altruism, Socialization, and Society。Englewood Cliffs, NJ:Prentice-Hall。  new window
4.Peattie, Ken(1992)。Green Marketing。Longman Group UK Ltd.。  new window
5.Wispe, L.(1978)。Altruism, Sympathy and Helping。New York:Academic Press。  new window
6.Sheth, J. N.、Newman, B. I.、Gross, B. L.(1990)。Why We Buy and What We Buy: A Theory of Consumption Values。South-Western Publishing Co.。  new window
7.Sheth, J. N.(1991)。Consumption Values and Market Choice。South-Western Publishing Co.。  new window
8.Howard, John A.(1989)。Consumer Behavior in Marketing Strategy。Prentice Hall。  new window
9.Howard, John A.、Sheth, Jagdish N.(1969)。The Theory of Buyer Behavior。John Wiley & Sons, Inc.。  new window
10.Ajzen, Icek、Fishbein, Martin(1980)。Understanding Attitudes and Predicting Social Behavior。Prentice-Hall, Inc.。  new window
圖書論文
1.Batson, C. D.(1987)。Prosocial Motivation: Is it ever Truly Altruistic?。Advances in Experimental Social Psychology。New York:Academic Press。  new window
2.Fishbein, Martin(1967)。A Behavior Theory Approach to the Relations Between Beliefs About An Object and the Attitude Toward the Object。Readings in Attitude Theory and Measurement。New York:John Wiley & Sons。  new window
3.Kohlberg, Lawrence(1969)。Stages and Sequence: the Cognitive Development Approach to Socialization。Handbook of Socialization Theory and Research。Chicago:Rand McNally。  new window
 
 
 
 
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