:::

詳目顯示

回上一頁
題名:企業綠色行銷對消費者態度、企業形象認知與購買意願之影響
書刊名:行銷評論
作者:黃美華黃鵬飛 引用關係魏嘉慧
作者(外文):Huang, Mei-huaHuang, Perng-feiWei, Jia-hui
出版日期:2015
卷期:12:4
頁次:頁431-454
主題關鍵詞:綠色行銷消費者態度企業形象認知購買意願環境保護Green marketingConsumer attitudesPerceived corporate imagePurchase intentionEnvironment protection
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(4) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:4
  • 共同引用共同引用:6
  • 點閱點閱:213
由於氣候暖化與環境變遷的威脅,環境保護已經逐漸成為許多國家政府與人民重視的議題,綠色行銷活動與研究也成為企業界與學界的探討重點。本研究的目的在探討消費者對企業綠色行銷活動的態度、企業形象認知及產品購買意圖之間的關係,研究問題有二:(1)消費者對企業綠色行銷活動的態度是否真正影響消費者對企業形象的認知及產品的購買意願?(2)這些重要變數在不同的綠色行銷活動下是否有顯著差異?本研究首先透過操弄檢定找出代表四類綠色行銷活動(產品合乎生態、降低污染、節能減碳、及環保相關公益活動)的影片,再以實驗法蒐集受測者的回應資料。依據328份有效問卷的統計分析結果顯示,消費者對綠色行銷活動態度會直接和間接(透過企業形象認知)正向影響購買意願。再者,在比較不同的綠色行銷活動上,企業選擇宣揚其產品或製造過程合乎生態、能降低污染、或有助於節能減碳,比起舉辦或贊助環保相關公益活動,對消費者的態度、企業形象認知、及購買意願具有較高的正面影響力。這個創新發現對企業綠色行銷活動選擇與資源配置極具意義。
Due to the threats of global warming and environmental change, environment protection has been emerging to be an essential concern by both governments and people in numerous countries. Green marketing has become a hot issue for practitioners and researchers as well. The purpose of this study is to investigate the relationships among consumer attitudes toward companies' green activities, their perceived corporate image, and purchase intention. The research questions are: (1) whether consumer attitudes toward companies' green activities really influence their perceived corporate image and purchase intention, and (2) whether under different green marketing activities, significant differences exist in these critical constructs. This research first found out four videos through manipulation check to represent four categories of green marketing activities (products being ecological, pollution reduction, energy save and carbon reduction, and environmental protection related charities). Experimental method was followed to collect data and explore the research interests. Data analysis results based on 328 valid questionnaires obtained from a student sample showed that consumer attitudes toward companies' green activities did directly and indirectly (through perceived corporate image) and positively influence purchase intention. Moreover, when companies claimed their products (and/or their manufacturing processes) being ecological, pollution reduced, or energy saved and carbon reduced, consumers had significantly higher evaluations on their attitudes toward companies' green activities, their perceived corporate image, and their purchase intention than when companies engaged in environment protection related charities. This innovative finding is especially insightful for companies in selecting the type and allocating resources for their green marketing activities.
期刊論文
1.Balderjahn, L.(1988)。Personality variables and environmental attitudes as predictors of ecologically responsible consumption pattern。Journal of Business Research,17(1),51-56。  new window
2.D'Souza, C.、Taghian, M.、Lamb, P.、Peretiatkos, R.(2006)。Green Products and Corporate Strategy: An Empirical Investigation。Society and business review,1(2),144-157。  new window
3.Bjorner, T. B.、Hansen, L. G.、Russell, C. S.(2004)。Environmental Labeling and Consumers' Choice--An Empirical Analysis of the Effect of the Nordic Swan。Journal of Environmental Economics and Management,47(3),411-434。  new window
4.Shapiro, C.(1983)。Premiums for High Quality Products as Returns to Reputation。Quarterly Journal of Economics,95(11),659-679。  new window
5.Kempf, D. S.、Smith, R. E.(1998)。Consumer processing of product trial and the influence of prior advertising: A structural modeling approach。Journal of Marketing Research,35(3),325-338。  new window
6.Kinnear, Thomas C.、Taylor, James R.、Ahmed, Sadrudin A.(1974)。Ecologically Concerned Consumers: Who Are They?。Journal of Marketing,38(2),20-24。  new window
7.Davis, J. J.(1994)。Consumer response to corporate environmental advertising。Journal of Consumer Marketing,11(2),25-37。  new window
8.Adams, L.、Geuens, M.(2007)。Healthy or unhealthy slogans: That's the Question。Journal of Health Communication,12(2),173-185。  new window
9.Newell, S. J.、Goldsmith, R. E.、Banzhaf, E. J.(1998)。The effect of misleading environmental claims on consumer perceptions of advertisements。Journal of Marketing Theory and Practice,6(2),13-48。  new window
10.Straughan, R. D.、Robers, J. A.(1999)。Environment segmentation alternatives: A look at green consumer behavior in the new millennium。Journal of Consumer Marketing,16(6),558-575。  new window
11.Montoro Rios, F. J.、Luquc Martinez, T.、Fuentes Moreno, F.、Cañadas Soriano, P.(2006)。Improving attitudes toward brands with environmental associations: An experimental approach。Journal of Consumer Marketing,23(1),26-33。  new window
12.Klassen, R. D.、McLaughlin, C. P.(1996)。The impact of environmental technologies on firm performance。Management Science,42(8),1199-1214。  new window
13.Shrivastava, P.(1995)。Environmental technologies and competitive advantage。Strategic Management Journal,16(3/4),183-200。  new window
14.Chitra, K.(2007)。In research of the green consumers: A perceptual study。Journal of Services Research,7(1),173-191。  new window
15.Kinnear, T. C.、Taylor, J. C.(1973)。The effect of ecological concerns on brand perceptions。Journal of Marketing Research,10(2),191-197。  new window
16.Grimmer, M.、Woolley, M.(2014)。Green marketing messages and consumers' purchase intentions: Promoting personal versus environmental benefits。Journal of Marketing Communications,20(4),231-250。  new window
17.Purohit, H. C.(2012)。Product positioning and consumer attitude towards eco-friendly labeling and advertisement。Journal of Management Research,12(3),153-162。  new window
18.Kim, Y.(2011)。Understanding green purchase: The influence of collectivism, personal values and environmental attitudes, and the moderating effect of perceived consumer effectiveness。Seoul Journal of Business,17(1),65-92。  new window
19.朱博湧、林裕淩、祁婉寧(20130300)。Y世代消費者綠色服飾願付價格研究:以購物傾向、流行傾向與綠色消費型態為探討因素。行銷評論,10(1),19-42。new window  延伸查詢new window
20.Phau, I.、Ong, D.(2007)。An investigation o f the effects of environmental claims in promotional messages for clothing brands。Marketing Intelligence & Planning,25(7),772-788。  new window
21.Bickart, Barbara A.、Ruth, Julie A.(2012)。Green eco-seals and advertising persuasion。Journal of Advertising,41(4),51-67。  new window
22.Coddington, W.(19901015)。It's no fad: Environmentalism is Now a Fact of Corporate Life。Marketing News,15,7。  new window
23.Nagar, K.(2013)。An Empirical Investigation into the Influence of Green Advertising on Brand Loyalty。Journal of Services Research,13(2),70-94。  new window
24.Ahmed, N. U.、Montagno, R. V.、Naffziger, D. W.(2003)。Environmental concerns, effort and impact: An empirical study。Mid-American Journal of Business,18(1),61-69。  new window
25.蘇雲華、魏宏達(20110600)。企業推行綠色行銷在消費者環保涉入程度干擾效果下對滿意度及忠誠度影響之實證研究--以中部地區連鎖便利商店為例。行銷評論,8(2),159-174。new window  延伸查詢new window
26.Carlson, L.、Grove, S. J.、Kangun, N.(1993)。A Content Analysis of Environmental Advertising Claims: A Matrix Method Approach。Journal of Advertising,22(3),27-39。  new window
27.Hutchinson, C.(1992)。Corporate Strategy and the Environment。Long Range Planning,25(4),9-21。  new window
28.Taylor, S. R.(1992)。Green management: the next competitive weapon。Future,24(7),669-678。  new window
29.Kassarjian, Harold H.(1971)。Incorporating ecology into marketing strategy: The case of air pollution。Journal of Marketing,35(3),61-65。  new window
30.MacKenzie, Scott B.、Lutz, Richard J.(1989)。An Empirical Examination of the Structural Antecedents of Attitude Toward the Ad in an Advertising Pretesting Context。Journal of Marketing,53(2),48-65。  new window
31.Friestad, Marian、Wright, Peter(1994)。The Persuasion Knowledge Model: How People Cope with Persuasion Attempts。Journal of Consumer Research,21(1),1-31。  new window
32.Baron, Reuben M.、Kenny, David A.(1986)。The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations。Journal of Personality and Social Psychology,51(6),1173-1182。  new window
33.De Wulf, Kristof、Odekerken-Schröder, Gaby J.、Iacobucci, Dawn(2001)。Investments in consumer relationships: A cross-country and cross-industry exploration。Journal of Marketing,65(4),33-50。  new window
34.Laroche, Michel、Bergeron, Jasmin、Barbaro-Forleo, Guido(2001)。Targeting consumers who are willing to pay more for environmentally friendly products。Journal of Consumer Marketing,18(6),503-520。  new window
35.Robertson, Thomas S.、Gatignon, Hubert(1986)。Competitive effects on technology diffusion。Journal of Marketing,50(3),1-12。  new window
36.Chang, Chingching(2011)。Feeling Ambivalent about Going Green: Implications for Green Advertising Processing。Journal of Advertising,40(4),19-31。  new window
會議論文
1.Min, H.、Galle, W. R.(1998)。Cyber-purchasing: challenges and opportunities。The 1st North American Research Symposium on Purchasing and Supply Management,281-305。  new window
2.Suchard, H. T.、Polonski, M. J.(1991)。A theory of environmental buyer behavior and its validity: the environmental action-behavior model。1991 American Marketing Association's Summer Educators' Conference。Chicago, IL:American Marketing Association。187-201。  new window
圖書
1.Solomon, M. R.(2013)。Consumer Behavior: Buying, Having, and Being。Pearson Education Limited。  new window
2.Kolter, P.(1994)。Marketing Management。Englewood Cliffs, New Jersey:Prentice Hall。  new window
3.Cooper, D.、Schindler, P.(2010)。Business Research Methods。McGraw-Hill Education。  new window
4.Loudon, D. L.、Bitta, A. J.(1988)。Consumer Behavior: Concepts and Applications。New York, NY:McGraw-Hill。  new window
5.Ottman, J. A.(1998)。Green marketing: Opportunity for innovation。NTC:Contemporary Publishing Company。  new window
6.Keller, Kevin Lane(1998)。Strategic Brand Management: Building, Measuring, and Managing Brand Equity。Prentice-Hall, Inc.。  new window
7.Kotler, Philip、Keller, Kevin Lane(2012)。Marketing Management。Pearson Education。  new window
8.Blackwell, Roger. D.、Miniard, Paul W.、Engel, James F.(2006)。Consumer behavior。Thomson South-Western。  new window
圖書論文
1.Aspengren, A. H.(1996)。Clean Production: Environmental and Economic Perspectives。Waste Minimization/Elimination: A Key to Successful Business。Berlin:Springer。  new window
 
 
 
 
第一頁 上一頁 下一頁 最後一頁 top
:::
無相關書籍
 
無相關著作
 
QR Code
QRCODE