為探討制造業員工職業倦怠、社會支持與生活滿意度的現狀及三者間的內在關系,本研究采用職業倦怠、社會支持與生活滿意度三個量表對1354名員工進行測查。結果表明:(1)制造業員工職業倦怠總體水平不高,但是,成就感低落比較明顯,接近中度水平;(2)女員工社會支持、生活滿意度高于男員工;(3)生活滿意度與社會支持正相關顯著,與職業倦怠負相關顯著;社會支持與職業倦怠負相關顯著;(4)社會支持對生活滿意度具有顯著的正向預測作用,不僅可直接影響生活滿意度,還可通過職業倦怠的部分中介作用影響生活滿意度。研究表明,可通過提高制造業員工社會支持,以減輕其職業倦怠程度,提高其社會滿意度。

The purpose of this study is to investigate the relationship among manufacturing workers ’ job burnout, social support and life satisfaction.A total of 1,354 manufacturing workers were recuited and they completed three mea-sures in terms of social support, job burnout, and life satisfaction.The results showed that:1) the level of job burnout was mild, whereas the sub-factor of diminished personal accomplishment was moderate; 2) Both levels of social support and life satisfaction were signficantly higher in female workers than in male workers; 3) social support was positively correlated with life satisfaction, but negatively correlated with job burnout; job burnout was negatively correlated with life satisfaction; 4) social support showed a positively predictive effect on life satisfac-tion, and the effect ia party indirect via the mediating role of job burnout.This study suggested that as the level of social support being improved in manufacturing workers, their job burnout may be reduced and life satisfaction may be increased.