一、中文部分
行政院人事行政局
2000 《各國行政改革之動向》，台北：行政院人事行政局。
行政院研究發展考核委員會
2002 《政府機關（構）法人化研討會論文集》，台北：行政院研究發展考核委員會。
江岷欽、林鍾沂
1995 《公共組織理論》，台北：國立空中大學。
江岷欽、劉坤億
1999 《企業型政府：理念、實務、省思》，台北：智勝文化出版。
江明修、許文傑、梅高文等撰
2002 「各國行政改革之比較及其對我國之啟示－面對千禧年政黨輪替後的新思維」，《中國行政》，頁97-132。
朱鎮明
1999 「英國的政府再造經驗」，收錄於詹中原主編，《新公共管理：政府再造的理論與實務》，頁281-334，台北：五南。
朱鎮明、楊繼明
1999 「英國的政府再造經驗」，收錄於詹中原所編《新公共管理：政府再造的理論與實務》，頁155-182，台北：五南。
李忠正
1997 「淺介英國文官改革」，《人事月刊》，第24卷第2期，頁43-62。
李忠正
1996 《英國文官改革與其人事行政組織變遷之研究》，台北：行政院人事行政局。
李長晏
1999 《我國中央與地方府際關係分析：英國經驗之學習》，國立政治大學公共行政學系博士學位論文。
余致力、黃東益
1998 「有效激勵績優人力之策略：各國政府績效待遇制度改革的評估與啟示」，行政院人事行政局主辦《績效管理與績效待遇研討會》。
余嘉寶
2004 《英國文官快速升遷制度之研究》，東吳大學政治學研究所碩士學位論文。
吳復新編著
1997 《人力資源管理》，台北：國立空中大學。
吳瓊恩
1992 《行政學的範圍與方法》，台北：五南。
吳瓊恩、張世杰
1999 《英國公務人員訓練制度及法規編譯》，考試院公務人員保障暨培訓委員會專案委託研究。
邱吉鶴
2003 「英美兩國績效評估制度之比較」，《研考雙月刊》，第237期，頁20-32。
林水波
1999 《政府再造》，台北，智勝。
林水波
1999 《制度設計》，台北：智勝。
林博文
1999 「政府再造與公共管理—國防財務管理的觀念性架構再探」，《公共管理論文精選》，台北：元照。
林博文
2002 「地方政府之行銷研究」，內政部民政司、淡江大學公共行政暨公共政策研究所主辦之《地方自治變革與地方政府功能提升學術研討會》
胡康大
1997 《英國政府與政治》，台北: 揚智文化。
林清江、李光雄、李嵩賢、葉炳煌等撰
1998 「英國文官體制、考選培訓制度之改革（上、下）」，《人事行政》，第123、124期，頁8-23、7-23。
林德芳
1999 《英國行政改革理論與現象檢證》，國立政治大學公共行政學系碩士學位論文。
施能傑
1995 「政府人事政策改革的思考架構及當務之急」，《人事月刊》，第20卷第4期，頁25-32。
施能傑
1997 「歐美的行政改革：源起與內涵」，中國行政學會主辦《行政效能研討會論文集》。
施能傑
1999 「英美政府高級文官甄補制度」，《考銓季刊》，第19期，頁 91-115。
施能傑
1999 「政府的績效管理改革」，收錄於Robert T. Golembiewski、孫本初、江岷欽主編《公共管理論文精選I》，頁105-127，台北：元照。
施能傑
1999 「英國政府高級文官甄補制度－高級行政人力培育，取才宜慎，育才宜精」，《考銓季刊》，第19期，頁93-115。
施能傑
2003 「建立公共服務倫理規範―以OECD 的標竿經驗」，台灣透明組織主辦《倡廉反貪與行政透明研討會》發表論文。
范祥偉
1988 「英國人事管理及公共行政發展之我見」，《人事月刊》，第6卷第2期，頁32-35。
范祥偉
1988 「英國中央人事行政組織及其發展趨勢」，《人事月刊》，第6卷第5期，頁34-38。
范祥偉
1997 「當前英國文官制度發展之研究」，《人事行政》，第122期，頁50-66。
范祥偉
1988 「英國中央人事行政組織及其發展趨勢」，《人事月刊》，第6卷第5期，頁34-38。
范祥偉
1988 「英國繼續改革文官制度」，《人事管理》，第25卷第4、5期，頁21-24、頁19-23。
范祥偉
1998 「美國文官制度變革與發展」（上、下），《人事月刊》，第27卷第1、2期，頁10-14、10-25。

范祥偉、劉坤億
2003 「第二回合的文官改革趨勢：從全觀型治理觀點談起」，《人事月刊》，第37卷第2期，頁7-16。
范祥偉
2003 「行政法人的政策理念與實務運作」，《人事行政》，第146期，頁28-47。

范祥偉、陳峰堯、懷敘
2003 《英國高級文官、愛爾蘭及捷克考察報告》，行政院人事行政局九十二年出國考察報告。
陳金貴
1995 「人力資源管理應用在公共部門的探應」(上、中、下)，《人事月刊》，第二十一卷第三期，頁32-37，第4、5期，頁20-25、18-23。
陳金貴
1996 「中華民國、美國、英國三國文官制度改革之比較研究」，載於 彭錦鵬主編，《文官體制之比較研究》，台北：中央研究院歐美研究所。
陳金貴
1999 「政府再造與公共職責的探討」，《考銓季刊》，第18期，頁58-73。
陳志瑋
2003 《政策課責的設計與管理》，台大政治學研究所博士學位論文。
陳碧蓮
1997 「英國內閣辦公室（Cabinet Office）的差假制度」，《人事月刊》，第24卷第2期，頁80-85。
孫本初、劉坤億
1997-1998 「公共管理理論與實務的發展（上、中、下）」，《人事月刊》，第25卷5期，頁26-30、第6期，頁11-19、第26卷第1期，頁17-21。
孫本初
1998 《公共管理》，台北：智勝文化。
孫本初
2000 「英、美政府再造經驗對我國的啟示」，《人事月刊》，第30卷第2期，頁4-17。
孫本初、劉坤億、范祥偉
2000 「英、紐、澳、美四國政府再造經驗對我國的啟示」，《考銓季刊》，第24期，頁2-32。
孫本初、陳衍宏
2003 「新公共服務對政府再造的啟示：歷史變為啟的解析途徑」，《人事月刊》，第3卷第3期，頁9-21。
高振翔
2003 「英國公務人員捷徑考試簡介」（上、下），《考選周刊》，第33期，頁3。
許濱松
1993 《各國人事制度》，台北：華視文化公司。
許濱松
1998 《各國人事制度（全）》，台北：中華電視股份有限公司。
許濱松
1999 《各國人事制度》，台北：中華電視公司教學部。
許南雄
1992 《各國人事制度》，台北：千華出版公司。
許南雄
1998 「英國『文官長』及其相關體制之探討」（上、下），《人事行政》第124、125期，頁52-63、16-29。
許南雄
1998 「英國中央行政機關幕僚長體制──常務次長、內閣秘書長與文官長體制之控討」，《考銓季刊》，第15期，頁57-82。
許南雄
1999 「各國政府『組織員額精減』之探討」，《人事行政》，第127期，頁42-51。
許南雄
2002 《各國人事制度》，台北:商鼎文化。
許育慧
2000 「英國政府再造之經驗及啟示」，《人力發展月刊》，第74期，頁41-47。
黃一峰
2000 「英國文官懲處及其救濟：行政倫理觀點的探討」，《玄奘學報》第2期，頁295-310。
黃一峰
2001 「高級文官核心能力初探」，《人事月刊》，第33卷第2期，頁42-50。
黃臺生
1987 「英國文官及其行政」(上、下)，《人事月刊》，5卷5期，頁21-29及5卷6期，頁31-38頁。
黃臺生
1988 「英美兩國文官改革之比較」，《人事月刊》，7卷1期，頁17-26。
黃臺生
1994 「英國中央行政機關的組織及其權力」，《人事行政》，第109期，頁2-21。
黃臺生
1994 「英國三次重大文官改革」，《人事行政》，第110期，頁9-21。
黃臺生
1998「英國中央人事主管機關組織與職掌的演進」，《人事行政》，第126期，頁38-47。
黃臺生
2001 「英國新的政府機制－執行機關」，《考銓季刊》，第25期，頁55-68。
黃臺生
2003 《公共管理：英國文官體制的再造》，台北：揚智文化。
黃琛瑜
2000 《英國政府與政治》，台北：五南。
黃深勳等
2002 《服務業行銷》，台北：國立空中大學。
黃深勳等
1996 《行銷管理》，台北：國立空中大學。
倪達人
1999 《當代行政改革理論析評》，國立政治大學公共行政學系博士學位論文。
傅肅良
1991 《各國人事制度》，台北：三民。
傅肅良
1994 《各國人事制度》，台北：千華。
張金鑑
1976 《各國人事制度概要》，台北：三民。
張潤書
1998 《行政學》，台北：三民。
張世杰
2000 《制度變遷的政治過程：英國全民健康服務體系的個案研究1948-1990》，國立政治大學公共行政學系博士學位論文
彭錦鵬
1998 「高級文官甄補與培訓之模式」，《政治科學論叢》，第9期，頁329-362。
彭錦鵬
2000 「英國政署之組織設計與運作成效」，《歐美研究》，第30卷第3期，頁89-141。
彭錦鵬
2001 「英國政署制度之沿革與成效」，《人事月刊》，第32卷第1期，頁6-19。
彭錦鵬
2003 「英國公部門薪俸制度改革的經驗與檢討」，《政治科學論叢》，第18期，頁71-100。
彭錦鵬
2003 「全觀型治理：理論與制度化策略」，台大政治系主辦《民主治理與台灣行政改革學術研討會研討會》發表論文。
翁興利
2002 「從歐洲五國分權經驗論我國政府改造之道」，《公務人員月刊》，第69期，頁18-26。
福家俊朗、濱川清、晴山一穗編
2000 《獨立行政法》，日本評論社。
詹中原主編著
1990 《新公共管理：政府再造的理論與實務》，台北：五南。
劉中光等
1991 「英國人力資源發展及年金制度」，八十年度行政院所屬人事人員考察報告。
劉坤億
2001 《英國政府治理模式變革之研究》，國立政治大學公共行政學系博士學位論文。
劉坤億、范祥偉
2003 「第二回合的文官改革趨勢：從全觀型治理觀點談起」，《人事月刊》，第216期，頁7-16。
劉嶽雲
2001《政治理論與方法論》，台北：五南
蔡秀涓
2004 「英國高級文官制度」，收錄於《高級文官考選與晉用制度之研究》，考試院委託研究報告（未出版）。
蔡良文
1998 「文官考選功能之調整與執行方向」，《重建文官體制》，台北:業強。
蔡良文
1998 《行政中立與政治發展》，台北：五南。
蔡良文
2003 《人事行政學-論現行考銓制度》，台北：五南。
鄧志松
1998 「英國文官的政治中立－矛盾與困境」，《歐美研究》，28卷3期，頁101-150。
蕭乃沂、黃東益
2002 「資料探勘於行政知識管理的運用」，世新大學行政管理學系主辦《知識管理與政府績效學術研討會》發表論文。
蕭淑恩
1994 《英國文官任用制度之研究》，八十二年度出國專題研究報告。
蘇彩足等
1998 《各國行政革新策略及措施比較分析》，台北：行政院研究發展考核委員會。
蘇彩足、施能傑
1997 《各國行政革新策略及措施比較分析》，台北：正中。
蕭銓
1996 「英美兩國近年文官改革之啟示」，《人事行政》，第117期，頁26-36。
蕭銓節譯
2000 「英國人事與發展學會二０００年訓練調查報告」（IPD Annual Training Survey 2000），《人力發展》，第81期，頁9-15。
O. E. Hughes原著，林鍾沂、林文斌譯
1999 《公共管理新論》，台北：韋伯。
Giddens, Anthony原著，李惠斌、楊雪冬譯
2000 《超越左派右派：激進政治的未來》，台北：聯經。
Hughes, Owen E.原著，林鍾沂、林文斌譯
1996 《公共管理新論》〈第二版〉，台北：韋伯。
Ingraham, P.W. and B. Guy Peters原著，喻銘鐸譯
1989 「各國文官改革難題之比較分析」，收錄於《憲政思潮》，第87期，頁86-94。
Peters, B. Guy原著，許道然、劉坤億、熊忠勇、黃建銘譯
2000 《政府未來的治理模式》，台北：智勝。
Roskin, Michael G.原著，鄭又平、侯漢君、姚朝森、黃烈修、郭正亮、陳�痗v、陳銘祥等譯
1999 《各國政府與政治:比較觀點》，台北：韋伯


二、英文部分
Barberis, P.
1995a ‘The Civil Service: continuity and change,’ Public Policy and Administration, 10(1): 3-15.

1995b ‘The Civil Service From Fulton to Next Steps and Beyond- Two Interpretations, Two Epistemologies,’ Public Policy and Administration, 10(2): 34-51.
Barberis, P.(ed.)
1997 The Civil Service in an Era of Change, Aldershort: Dartmouth.
Barlow, J., Farnham, D. & Horton, S.
1996 ‘Britain,’ in Farnham, D., Horton, S., Barlow J. & Hondeghem, A. (eds.), New Public Managers in Europe, 100-124, London: Macmillan Press.
Barzelay, M.
1992 Breaking Through Bureaucracy: A New Vision for Managing in Government, Berkeley: University of California Press.
BBC
1994 News night, 13 September.
Behn , R.
1995 ‘the Big Question of Public Management,’ Public Administration Review, 55(4): 313-324.

2001 Rethinking Democracy Governance, Washington, D.C.: Brookings Institution Press.
Bevir, M. & Rhodes, R.
2003 Interpreting British Government, London: Routledge.
Beyer, J.M., Steven, J.M. & Trice, H. M.
1983 ‘The Implementing Organization: Exploring the Black Box in Public Policy Research,’ In Hall, R. & Quinn, R. (ed.) Organization Theory and Public Policy, Beverly Hill: Sage.
Bhatta, G.
2001 ‘Enabling the Cream to Rise to the Top: Across-Jurisdictional,’
Bogdanor, V.
1993 ‘Market must not sell democracy short,’ The Times, 7 June.
Borins, S.
1994 Government on transition: A new paradigm in public administration, unpublished report of the Inaugural Conference of CAPAM. Toronto, Canada.
Boyne, G., Farrel, C., Law, J., Powell, M. & Walker, R.
2003 Evaluating Public Management Reforms, Buckingham: Open Univ. Press.
Bozeman, B. and Straussman, D. J.
1990 Public Management Strategies: Guidelines for Managerial Effectiveness, San Francisco: Jossey-Bass Publishers.
Bozeman, B.
1993 ‘Introduction: Two Concepts of Public Management,’ In Perry, J. L. (ed.) Public Management: The State of Art, 1-5, San Francisco: Jossey-bass Publishers.
(ed.)
1993 public Management: The State of the Art, San Francisco: Jossey-Bass.
Brady, C. & Catterall, P.
1997 ‘Managing the Core Executive,’ Public Administration, 75(3): 509-529.
Breereton, M. & Temple, M.
1999 ‘The New Public Service Ethos: An Ethical Environment for Governance,’ Public Administration, 77(3): 455-474.
Broabent, J. & Laughlin, R.
1997 ‘Evaluating the “New Public Management” Reforms in the UK: A Constitutional Possibility?,’ Public Administration, 75(3): 487-507.
Bultler, R.
1993 ‘The Evolution of the Civil Service- A Progress Report,’ Public Administration, 71(3): 395-406.
Butcher, T.
1995 ‘A New Civil Service? The Next Steps Agencies,’ in Pyper, R. & Lynoton, R. (eds.), Governing the UK in the 1990s, 61-81, New York: St. Martin’s Press.
Butcher, T.
1998 ‘The Blair Government and the Civil Service: Continuity and Change,’ Teaching Public Administration, 18(1): 1-14.

2003 ‘Modernizing Civil Services: An era of reform,’ in Butcher ,T and Massey, A.（eds.）,Modernizing Civil services, Chelten ham: Esward Elgar.
Cabinet Office
1931 Report for the Royal Commission on the Civil Service, London: HMSO.

1991 The Citizen’s Charter: Raising the standard, London: HMSO.

1994 The Civil Service: Continuity and Change, London: HMSO.

1995a The Civil Service: Taking Forward Continuity and Change, London: HMSO.

1995b Next Steps Briefing Notes, London: HMSO.

1996a Development and Training for Civil Servants: A Framework for Action, London: HMSO.

1996b Civil Service Statistics 1996, London: HMSO.

1997a The Government's Expenditure Plans 1997-98 to 1999-2000, Cmnd 3620, London: HMSO.

1997b Civil Service Staffing, London: Cabinet Office.

1997c Next Steps Briefing Note October 1997, London: Cabinet Office.

1998 The 1997 Next Steps Report, Cm3889, London: The Stationery Office.

2000 Senior Civil Service, http://www.open.gov.uk/

2002a Senior Civil Service Pay and Performance Management Issue 8, London: HMS.

2002b ‘Senior Civil Service-SCS Performance Management and Pay Reform,’ in http://www.cabinet-office.gov.uk/civilservice/scs/performance.htm

2002c Delivery and Reform: Progress and Plans for the Future, London: Cabinet Office.

2003 Cabinet Office Statistics, http://www.civil-service.gov.uk/statistics/definitions.htm

2004a Guide to Performance Management and Reward in the SCS, London: Cabinet Office.

2004b Twenty-Sixth Report on Senior Salaries, Cm 6099, London : HMSO.
2004c Civil Service Reform: Delivery and Value, London: Cabinet Office.
Caiden, G. E.
1988 ‘Toward a General Theory of Official Corruption,’ Asian Journal of Public Administration,10(1): 220-245.
.
1991 Administration Reform Comes of Age, New York: Walter de Grayter.
Calabrese, A. & Borchert, M.
1996 ‘Prospects for electronic democracy in the United States,’ Media, Culture, and Society, 18: 249-268.
Carter, N., Klein, R. & Day, P.
1992 How organizations measure success, New York: Routledge.
Chapman, R.
1992 ‘The end of the Civil Service?’ Teaching Public administration, 7(2): 1-5.

1994 ‘Change in the Civil Service,’ Public Administration, 72(4): 599-610.

1995 ‘The Role of Civil Service: A Traditional View in a Period of Change,’ Public Policy and Administration, 10(2): 3-20.

1997 ‘The end of the British civil service,’ in Barberis P. (ed.) The Civil Service in an Era of Change, 23-37, Aldershop: Dartmouth.
Center for Public Service（CPS）
1997 Reinventing Government in Britain: The Performance of Next Step Agencies, Sheffield: Center for Public Services .
Commonwealth Secretariat
2002 The UK Experience of Public Administration Reform, London: Pall Mall.
Davis, G., Weller, P., Craswell, E. & Eggins, S.
1999 ‘What Drives Machinery of Government Change? Australia, Canada and The United Kingdom, 1950-1997,’ Public Administration, 77(l): 7-50.
Denhardt, R. B. & Denhardt, J. S.
2000 ‘The New Public Service: Serving Rather than Steering,’ Public Administration Review, 60(6): 549-559.
Derbyshire, J.D.
1984 An Introduction to Public Administration,(2nd ed.) London: McGraw. Hill Book Company（UKL）Limited.
Doig, A. and Wilson, J.
1999 ‘Ethic, Integrity, Compliance and Accountability in Contemporary UK Government-Business Relations-Till Death Do Us Part,’ Australian Journal of Public Administration, 58(4): 26-31.
Dunsire, A., Hartley, K. & Parker, D.
1995 ‘Administrative Theory in the 1980s: A Viewpoint,’ Public Administration, 73(1): 17-40.
Dunleavy, P & Hood, C.
1994 ‘From Old public administration to new public management,’ Public Money and Management, 14(3): 9-16.
Edward, C. & Wright, V.
1999 Bureaucratic Elitesin Western European State,. U.K.: Oxford University Press.
Efficiency Unit
1988 Improving Management in Government: The Next Steps, London: HMSO.

1991 Marking the Most of Next Steps: The Management of Ministers’ Departments and their Executive Agencie,. (Report to the Prime Minister) London: HMSO.
Eliassen, K. A. & Kooiman, J. (eds.)
1993 Managing Public Organizations: Lessons from Contemporary European Experience, London: Sage.
Etzioni, A.
1975 ‘Alternative Conception of Accountability: The Example of Health Administration,’ Public Administration Review, 35(3): 279-286.
Farazmand, A.
1999 ‘Globalization and Public Administration,’ Public Administration Review, 59(6): 509-522.
Farnham, D.
1993 Managing the new Public Service,. London: Macmillan.
Farnham, D. & Horton, S.
1996a Managing People in the Public Service, London: MacMillam.

1996b ‘The Political Economy of Public Sector Change,’ in Farnham, D. & Horton, S. (eds.) Managing the New Public Services,3-24, London: MacMillan.

1996c ‘Managing Private and Public Organizations,’ in Farnham, D. & Horton, S. (eds.) Managing the New Public Services,25-46, London: MacMillan.

1996d ‘Public Service Managerialism: A Review and Evaluation’ in Farnham, D. & Horton, S. (eds.) Managing the New Public Services,259-276, London: MacMillan.
Farnham, D. & Giles, L.
1996 ‘People Management and Employment Relations,’ in Farnham, D. & Horton, S. (eds.) Managing the New Public Services,112-136, London: MacMillan.
Farnham, D., Horton, S., Barlow, J. & Hondeghem, A. (eds.)
1996 New Public Managers in Europe: Public Servants in Transition, London: Mac-Millan.
Ferlie, E., Pettigrew, A., Ashburner, L. & Fitzgerald, L.
1996 The New Public Management in Action, Oxford: Oxford University Press.
Flynn, N.
1986 ‘Performance Measurement in Public Sector Services,’ Policy and Politics, 14(3): 389-404.

1996 ‘Case study: Next Steps Agencies,’in Flynn, N. & Strehl, F. (ed.) Public Sector Management in European, 69-83, New York: Prentice Hall
Frederickson, H.
1985 The changing Civil Service, London: Gerorge Allen and Un-win.

1997a The Spirit of Public Administration, San Francisco: Jossey-Bass.

1997b ‘The Conservatives and the Civil Service: “One Step Forward, Two Steps Back”?’ Public Administration, 77(4): 713-730.
Fry, G. K.
1985 The changing Civil Service. London: George Allen and Unwin.

1990 ‘The Fulton Committee and the Preference for Relevance Issue,’ Public Administration,68: 175-190

1991 ‘The Fulton Committee's Management Consultancy Group: An Assessment of its contribution,’ Public Administration,69: 423-439
Garrett, J.
1980 Managing the Civil Service, London：Heinemann.
Giddens, A.
1998 The Third Way: The Renewal of Social Democracy, Cambridge: Polity Press.

2000 The Third Way and its Critics, Cambridge: Polity Press.
Goldsworthy, D.
1991 Setting up Next Steps, London: HMSO.

1994 ‘The Citizen’s Charter,’ Public Policy and Administration, 9(1): 59-64.
Gray, A. & Jenkins, B.
1995 ‘From Public Administration To Public Management: Reassessing A Revolution? ’ Public Administration, 73. Spring: 75-99.
Gray, A., Jenkins, B., Flynn, A. & Rutherford, B.
1991 ‘The Management of Change in Whitehall: The Experience of The FMI,’ Public Administration, 69(1): 41-59.
Greenaway, J., Smith, S. & Street, J.
1992 Deciding Factors in British: A Case-Studies Approach, London: Routledge.
Greenwood, J., Pyper, R. & Wilson, D.
2002 New Public Administration in Britain（3rd ed.）, London: Routledge.
Greer, P.
1992 ‘The Next Steps Initiative: An Examination of The Agency Framework Documents,’ Public Administration, 70(1): 89-100.

1994 Transforming Central Government: The Next Steps Initiative. Buckingham: Open University Press.
Harrison, B.
1996 The transformation of British Politics 1860-1995, New York: Oxford University Press.
Hauara, T.
1994 Civil Service Reform in the U.K., Next Committee, New Zealand.
Hay, C. & Richards, D.
2000 ‘The Tangled Webs of Westminster and Whitehall: The Discourse, Strategy and Practice of Networking Within the British Core Executive,’ Public Administration, 78(1): 1-28.
Headry, C. and Pettigrew, A.
1990 ‘Human Resource Management: An Agenda for the 1990s., ’ International Journal of Human Resource Management, 1 (1): 17-14.
Heinrich, C. & Hill, C.
2000 ‘Studying Governance and Public Management: Challenges and Prospects,’ Journal of Public Administration Research and Theory,10(2): 233-261.
Heiser,T.
1994 ‘The Civil Service at a Crossroads?’ Public Policy and Administration, 9(1): 14-26.
Hennessy,P.
1989 Whitehall, London: Fontana Press.
HMSO
1968 Report of the Committee on the Civil Service 1966-1968 (Chairman, Lord Fulton), Cmnd 3638, 1, London: HMSO.

1991 The Citizen’s Charter, London: HMSO.

1995 The Civil Service, London: HMSO.
Hood, C.
1987 ‘British Administrative Trends and Public Choice Revolution,’in Lane, J. (ed.), Bureaucracy and Public Choice,147-170,London: Sage.

1991 ‘A public management for all seasons?’ Public Administration, 69(1): 3-19.

1995a ‘Contemporary public management: a new global paradigm?’ Public Policy and Administration,10(2): 104-117.

1995b ‘Emerging Issues in Public Administration,’ Public Administration,73(1): 165-183.

1995c ‘ “Deprivileging” the UK civil service in the1980s: dream or reality?’ in Pierre, J. (ed.) Bureaucracy in the Modem State: An Introduction to Comparative Public Administration.92-117, Hants: Edward Elgar.

1996 ‘Beyond “Progressivism”: A New “Global Paradigm” in Public
Management?’ International Journal of Public Administration,19(2): 151-177.

1998 The Art of the State: Culture, Rhetoric, and Public Management, Oxford: Claredon Press.
Horton, S.
1993 ‘The Civil Service,’ in Farnham, D. & Horton, S. (eds.) Managing the Public Services, 127-149, London: The Macmillan Press Ltd.

1996 ‘The Civil Service,’ in Farnham, D. & Horton, S. (eds.) Managing the New Public Services,155-176, London: MacMillan.
Horton, S. and Jacqui, J.
1996 ‘Who are the new public managers’: An initial analysis of “Next Steps” Chief Executives and their managerial role,’ Public Policy and Administration, 11(4): 18-44.

1999 ‘The Civil Service’ in Horton, S. & Farmham, D.(eds.) Public Management in Britain,145-161, New York: St.Martin’s Press.
Horton, S. & Farnham, D. (ed.)
1999 Public Management in Britain, New York: St.Martin’s Press.
House of common
1994 Report of Her Majesty’s chief Inspector of Constabulary for the year 1993, London: HMSO.
Hughes, O.
1994 Public Management and Administrator: An Introduction. (2nd ed.) Hong Kong: St. Martin’s Press.
Inglis, F.
1993 ‘So farewell them, citizen servant!,’ Times Higher Education Supplement, 6 August.
James, O.
2003 The Executive Agency Revolution in Whitehall, New York: Palgrave Macmillan.
Jordan, G.
1994 ‘From Next Steps to Market Testing: administrative reform as improvisation,’ Public Policy and Administration, 9(2): 21-35.
Jordan, G.
1994 The British Administrative System: Principles versus Practice, London: Routledge.
Jun, J.
1986 Public Administration: Design and Problem Solving, New York: Macmillan.
Kawanagh, D. & D. Richards
2001 ‘Departmentalism and Joined-Up Government: Back to the Future?’ Parliamentary Affairs, 54: 1-18.
Kemp, P.
1993 Beyond Next Steps: A Civil Service for the 21st Century, London: Social Market Foundation.
Kernaghan, K.

1997 ‘The Global Revolution in Public Management: Driving Themes, Missing Links,’ Journal of Policy Analysis and Manaagement,16(3): 446-462.

1998 Reinventing Government: A Fifth-Year Report Card, Washington D.C.: The Brookings Institution.

2000a ‘Public Administration at the Millennium: The State of the Field,’ Journal of Public Administration Research and Theory,10(1): 7-34.

2000b The Global Public Management Revolution: A Report on the Transformation of Governance, Washington D.C.: Brookings Institution Press.

2000c ‘The Post-Bureaucratic Organization and Public Service Values,’ International Review of Administrative Sciences,66: 91-104.
Kernaghan, K. & Diiulio, Jr. J.(eds.)
1995 Inside The Reinvention Machine: Appraising Governmental Reform, Washington D.C.: The Brookings Institution.
Kernaghan, K. & Milward, H.(eds)
1996 The State of Public Management, Baltomore: The John Hopkins University Press.
Kooiman, J. & van Vliet, M.
1993 ‘Governance and Public Management’ in Eliassen, K. & Kooiman, J.(eds.) Managing Public Organizations(2nd ed..). London: Sage.
Lane, J.
1997a ‘Introduction: Public Sector Reform: Only Deregulation, Privatization and Marketization?’ in Lane, J. (ed.) Public Sector Reform: Rationale, Trends and Problems, 1-16, London: Sage.

1997b ‘Incorporation as Public Sector Reform,’ in Lane, J. (ed.) Public Sector Reform: Rationale, Trends and Problems, .283-300, London: Sage.
Lee, J., Jones, G. & Burnham, J.
1998 At the Centre of Whitehall: Advising the Prime Minister and Cabinet, London: Macmillan.
Levine, C., Peters, G. & Thompson, F.
1990 Public Administration: Challenges, Choices, Consequences. Glenview, IL: Scott, Foresman/ Little Brown Higher Education.
Linder, S. & Peters, G.
1989 ‘Instruments of Government: Perceptions and Contexts,’ Journal of Public Policy, 9(1): 22-56.
Ling, T.
2002 ‘Delivering Joined-up Government in the U.K.: Dimensions, issues and Problems,’ Public Administration, 80:616.
Lonsdale, J.
2000 ‘Developments in value-for-money audit methods: impacts and implications,’ International Review of Administrative Sciences, 66: 73-89.
Lovell, R.
1992 ‘Citizen’s Charter: The Cultural Challenge,’ Public Administration, 70(3): 395-404.
Lynn, Jr. L.
1998 ‘The new Public Management: How to transform a Theme into a Legacy,’ Public Administration Review, 58(3): 231-237.
Management Matters
1993 ‘Staff Appraisal,’ January, London: HMSO.
March, J. & Olsen, J.
1995 Democratic Governance, New York: The Free Press.
Massey, A.
1993 Managing the Public Sector, Hants England: Edward Elgar Publishing limited

1994 After Next Steps. A Report to the Office of Public Ser-vice and science, London: HMSO.

1995 ‘Civil Service Reform and Accountability,’ Public Policy and Administration, 10(2): 16-33.
Massey, A.
1995a ‘Ministers, the Agency Model and Public Ownership,’ Public Policy and Administration, 10(2): 71-87.
Massey , A
1995b After Next Steps, Report to the Office of Public Service and Science, London: OPSS.
Massey, A. (ed.)
1997 Globalization and Marketization of Government Services: Comparing Contemporary Public Sector Developments, New York: St.Martin’s Press.
Massey, A.
1999 The State of Britain: A Guide to the UK Public Sector, London: Public Policy and Management Association.
Mayne, J. & Zapico-Goňi, E.(eds.)
1997 Monitoring Performance in the Public Sector, New Brunswick: Transaction Publishers.
McCourt, W.
2002 ‘New Public Management in Developing Courtries,’ in McLaughlin, K., Osborne, S. & Ferlie, E. (eds.) New Public Management: Current Trends and Future Prospects,227-242, London: Routledge.
Metcalfe, L. & Richards, S.
1990 Improving Public Management（2nd ed.）, London: Sage.
Minogue, M., Polidano,C. & Hulme, D.(eds.)
1998 Beyond the New Public Management: Changing Ideas and Practices in Governance. Cheltenham, UK: Edward Elgar.
Montricher, N.
1998 ‘Public Sector Values and Administrative Reforms,’in Peters G. & Savoie, D. (eds.), Taking Stock: Assessing public Sector Reforms,108-136, Montreal: McGill-Queen’s University Press.
Naschold, F.
1996 New Frontiers in Public Sector Management: Trends and Issues in State and Local Government in Europe, New York: Walter de Gruyter.
OECD
1991 Public Management Development: 1991, Paris: OECD.

1993 Public Management: OECD Country Profiles, London: OECD.

1995a Governance In Transition: Public Management Reforms In OECD Countries, Paris: OECD.

1995b Trends in Public sector pay in OECD Countries, Paris: OECD.

1996 Ethics in the Public Service: Current Issues and Practice, Paris: OECD.

1997 ‘Managing the Senior Public Service,’ in http://www.oecd.org/puma/

1997 Contracting Out Government Services: Best Practice Guidelines and Case Studies, Paris: OECD.

1997 Issues and Developments in Public Management, Survey 1996-1997, Paris: OECD.

1998 Rethinking Public Administration: An Overview, Paris:OECD.

2000 Trust in Government: Ethics Measures in OECD Countries, Paris: OECD.

2002 Distributive Public Governance, Paris: OECD.
Office of Public Service Reform
2002 Reforming our Public Services: Principles into Practice, London: Office of Public Service Reform.
Oliver, D. & Dulrey, G.
1996 Public Service Reforms: Issues of Accountability and Public Law, New York: Pinter.
Oliver,D. & Drewry, G.
1996 Public Service Reforms: Issues of Accountability and Public Law, New York: Pinter.
Osborne, D.& Gaebler, T.
1992 Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector, MA: Addison- Wesley Publishing Company.
Osborme, D.& Plastrik, P.
1997 Banishing Bureaucracy: The Five Strategies For Reinventing Government, New York: Plume.
O’Toole, B.
1994 ‘Permanent Secretaries, Public Administration and Public Management,’ Public Policy and Administration, 9(1): 7-13.
O’ Toole, B.
1995a ‘Next Steps: The end of Whiteleyism?’ in O’ Toole, B. & Jordan, G., Next Steps: Improving management in Government? Aldershot: Dartmouth.
O’Toole, B. & Jorden, G.
1995b Next Steps: Improving Management in Government? Aldershot: Dartmouth.
Oughton, J.
1994 ‘Market Testing: The Future of the Civil Service,’ Public Policy and Administration,9(2): 11-20.
Office of Public Service and Science (OPSS)
1994 The Citizen’s Charter: Second Report (Cm. 2540) . London: OPSS.
Osborne, D & Plastrik, P
1997 Banishing Bureaucracy: The Five Strategies For Reinventing Government .New York: Addison-Wesley.
Painter, C.
1989 ‘Thatcherite Radicalism and Institutional Conservatism Civil Service in Britain Today,’ Parliamentary Affairs, 42: 463-84.
Perri 6, Seltzer, K. & Stoker, G.
2002 Towards Holistic Governance, London: Palgrave.
Peters, G.
2001 The future of governing: four emerging models, Lawrence: the Univ. of Kansas Pres
Peters, G.
2002 ‘Administrative Reform and Public Personnel Management,’ in Ban, C. & Riccucci, N. (ed.), Public Personnel Management: Current Concern, Future Challenges,(3rd ed.), New York: Longman.
Peters, G. and Savoie, D.
1995 Governance in a Changing Environment, Montreal: McGill-Queen’s University Press.
Peters, G. and Savoie, D.
1998 Taking Stock: Assessing Public Sector Reforms. NY: Canadian Centre for Management Development.
Peters G. & Wright, V.
1996 ‘The Public Bureaucracy,’ in Goodin, R. & Klingemann, H. The New Handbook of Political Science, Oxford University Press.
Pilkmgton, C.
1999 The Civil Service in Britain today, Manchester: Manchester University Press.
Pollitt, C.
1994 ‘The Citizen’s Charter: A Preliminary Analysis,’ Public Money & Management,14(2): 9-14.
Pollitt, C. & Bouckaert, G.
2000 Public Management Reform: A Comparative Analysis. Oxford: Oxford University Press.
Pollitt, C. & Talbot, C. (eds.)
2004 Unbounded Government: A Critical Analysis of the Global Trend to Agencies, Quangos and Contractualisation, London: Routledge.
Waterhouse, P.
1994 Executive Agencies: Survey Report 1994, London: Price Waterhouse.
Pyper, R.
1991 The Evolving Civil Service, London: Long man.

1995 The British Civil Service, London: Prentice Hall/ Harvester Wheatsheaf.
Pyper, R. & Robins, L. (eds.)
1995 Governing the UK in the 1990s, New York: St.Martin’s Press.
RBSS
2004 Twenty-Sixth Report on Senior Salaries, Review Body on Senior Salaries.
Rhodes, R.
1995 ‘From Prime Ministerial Power to Core Executive,’ in Rhodes, R. & Dunleavy, P. (ed.), Prime Minister, Cabinet and Core Executive, 11-37, New York: St.Martin’s Press.

1996 ‘The New Governance: Governing without Government,’ Political Studies, 44: 652-667.

1997 Understanding Governance: Policy Networks, Governance, Reflexity and Accountability, Buckingham: Open University Press.

2000a ‘Governance and Public Administration,’ in Pierre, J. (ed.), Debating Governance: Authority, Steering and Democratic, 54-90, New York: Oxford.

2000b ‘The Governance Narrative: Key Findings and Lessons From the ESRC’s Whitehall Programme,’ Public Administration,78(2): 345-363.

2000 Transforming British Government, v.1: Changing Institutions, Hampshire: Macmillan Press.

2003 Understanding Governance, Madenhead: Open University Press.

2003 Transforming British Government﹒ Houndmills: Macmillan.
Rhodes, R. & Dunleavy, P. (ed.)
1995 Prime Minister, Cabinet and Core Executive, New York: St.Martin’s Press.
Richards, D. & Smith, M.
2000 ‘Re-Assessing the Role of Departmental Cabinet Ministers,’ Public Administration,78(2): 305-326.
Romzek, B.
2000 ‘Dynamic of public sector accountability in an era of reform,’ International Review of Administrative Sciences,66: 21-44.
Rosenbloom, D.
1998 Public Administration: Understanding Management, Politics, and Law in the Public Sector (4th ed.) NY: McGraw-Hill.
Rouse, J.
1999 ‘Performance Management, Quality Management and Contract,’ in Farnham, D. & Horton, S. (eds.), Public Management in Britain, New York: St. Martin’s Press.
Savoie, D.
1995 ‘Golbalization, Nation States, and the Civil Service,’ in Peters, G. & Savoie, .(eds.) Governance in a Changing Environment, Montreal: McGill-Queen’s University Press.
Seldon, A.
2001 The Blair Effect. London: Little Brown and Company.
Shafritz, J.(ed.)
1998 International Encyclopedia of Public Policy and Administration, Westview Press.
Smith, M.
1994 ‘The Core Executive and the Resignation of Mrs. Thatcher,’ Public Administration,72(3): 341-363.

1998 ‘Reconceptualizing the British State: Theoretical and Empirical Challenges to Central Government,’ Public Administration, 76(1): 45-72.

1999 The Core Executive in Britain, London: Macmillan.
Smith, M., Richards, D. & Marsh, D.
2000 ‘The Changing Role of Central Government Department,’ in Rhodes, R. (ed.) Transforming British Government, Houndmills: Macmillan.
Scott﹐W.
2001 Institutions and Organizations（2th ed.）London: Sage.
Wamsley, G. & Wolf,J.(ed.)
1996 Refounding Democratic Public Administration: Modern Paradoxes, Postmodern Challenges, London: Sage.
Spencer, L., & Spencer, M.
1993 Competence at Work: Models for Superior Performance, N.Y.: John Wiley & Sons, Inc.
Stoker, G.
1998 ‘Governance as theory: five propositions,’ International Social Science Journal, 155: 17-28.
Stacey, F.
1975 British Government: 1966 to 1975,Years of Reform, London: Oxford University Press.
Stationery Office
2000 The 35th Civil Service Year Book, London: The Stationery Office.
Selznick, P.
1948 'Foundations of the theory of organization,' American Sociological Review 13:25-35.
Talbot, C.
1996 Ministers and Agencies: Control, Performance and Accountability, London: Chartered Institute of Public Finance and Accountancy（CFIPFA）.
TCSC, Treasury and Civil Service Committee
1994 Fifth Report. the Role of the civil Service. Volume I, London: HMSO.
Thatcher, M.
1993 The Doling Street Years 1979-1990, London: Harper Collins Publishers.
Theakston, K.
1995a ‘Ministers and Civil Servants,’ in Pyper, R. & Robins, L. (eds.) Governing the UK in the 1990s, 43-60, New York: St.Martin’s Press.

1995b ‘Continuity, Change and Crisis: the Civil Service Since 1945,’ Public Policy and Administration,10(3): 45-59.

1995c The civil Service Since 1945, Oxford: Blackwell.

Thomas, V.
1999 ‘Globalization: implications for development learning,’ Public Administration and Development,19(1): 5-17.
Thomson, W.
2002 ‘Reforming Public Service: Principles into Practice,’ Government Opportunities, November 2002: 32-33.
Treasury, Cm 1730
1991 Competing for Quality, London: HMSO.
Treasury Cm 2817
1995 Chancellor of the Exchequer’s Small Departments, London: HMSO.
Trosa, S.
1994 Next Steps: Moving on, an Examination of the Progress to Date of the Next Steps Reform Against a Background of Recommendations Made in the Fraser Report, London: Office of Public Service and Science.
Wilson, G.
1991 ‘Prospects for the Public Service in Britain：Major to the Rescue?’ International Review of Administrative Sciences, 57: 331-332.
Wright, V.
1994 ‘Reshaping the state: implications for public administration,’ West European Politics, 17: 104-108.
Wright, T.
2000 The British Political Process, London: Routledge.