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題名:物流能耐、物流管理績效、競爭優勢與財務績效關係之研究-以科學園區廠商為例
作者:張碧雲 引用關係
作者(外文):Pi-Yun Chang
校院名稱:中華大學
系所名稱:科技管理博士學位學程
指導教授:賀力行
學位類別:博士
出版日期:2015
主題關鍵詞:物流能耐物流管理績效競爭優勢財務績效Logistics capabilitiesLogistics Management performanceCompetitive advantageFinancial performance
原始連結:連回原系統網址new window
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台灣高科技製造業發展迅速,已成為台灣重要的經濟支柱。台灣業者向以優良的品質、製程及成本管控為國際大廠進行代工。近年來,隨全球化及微利時代來臨,大幅提高國際大廠的委外需求,致使全球垂直分工體系形成。隨著企業對物流服務之需求增加,統籌企業物流配送作業的業者地位也越趨重要。因此,如何增強物流能耐及提升績效,成為一個重要的課題。此外,傳統偏重有形的實質資產為公司基礎的觀念已逐漸式微,無形的能耐對於績效的優劣正逐漸扮演著舉足輕重的地位。
根據資源基礎觀點,能耐是組織競爭優勢的重要來源,而且也會影響組織績效。因此,本研究運用資源基礎觀點,以台灣科學園區高科技製造公司之高階主管為調查對象,採用迴歸分析的統計方法,來探索物流能耐、物流管理績效、競爭優勢與財務績效間彼此的關係。最後,在釐清各個學者對各變項的定義,再經由各項假設推演後,提出本研究之研究架構。本研究嘗試自台灣科學園區高科技製造業者角度出發,以物流能耐為物流管理績效的前置因素,探究此些因素如何影響物流管理績效,並驗證能否藉由改善物流管理績效,進一步帶動企業競爭優勢及財務績效的提升。
藉由文獻回顧確立研究架構後,以結構方程模式進行架構驗證與關係確立,並利用問卷調查蒐集資料,以台灣科學園區高科技製造公司之高階主管做為研究樣本,共發放582份問卷,回收有效問卷109份,整體的有效問卷回收率為18.7%。研究結果發現,高科技製造業者的物流能耐會正向影響其物流管理績效、競爭優勢與財務績效;物流管理績效也會正向影響競爭優勢與財務績效,且競爭優勢也會正向影響其財務績效。因此,本研究建議科學園區的高科技製造業者應積極發展核心物流能耐,進而提升物流管理績效,維持競爭優勢,以提升財務績效。
關鍵字:物流能耐、物流管理績效、競爭優勢、財務績效
High-tech OEM/ODM firms, pillar industry in Taiwan, have been renowned for their fine quality, manufacturing process, and cost control in the international markets. However, due to the trend of globalization and meagre profitability, extensive outsourcing demands from the markets increase significantly and lead to a formation of vertical disintegration. In addition, along with the increasing demand in logistic services, the position of the marketers who arrange enterprise logistics distribution system is becoming important as well. Therefore, it becomes a critical issue on how to reinforce logistics capabilities and promote related performance. On the other hand, the concept on traditional real assets as a company base has been fading away; instead, intangible capabilities is playing a decisive role to the merits of performance.
According to the Resource-based Theory, capability not only becomes the important resource of competitive advantage, but also affects organizational performance. Therefore, the study first tends to explore the relationships among logistics capabilities, logistics management performance, competitive advantage and financial performance by using regression analysis and then proposes a framework through clarifying various definitions of variables and deductions of hypotheses. The research, from the viewpoint of hi-tech manufacturers, takes logistics capabilities as the antecedents of logistic management performance. Not only does it tend to investigate how the factors affect logistic management performance, but also validate if the factors can promote corporate competitive and financial performance.
The study also adopts Structural Equation Modeling (SEM) to verify and establish the framework. 582 questionnaires were distributed and 109 (18.7% valid) were collected for quantitative analysis. Results indicate that logistics capabilities has a significant positive effect on logistics performance, competitive advantage, and financial performance; logistics performance has a positive effect on competitive advantage and financial performance. Moreover, competitive advantage has a positive effect on financial performance. The results suggest that high-tech manufacturing firms in Taiwan’s Science Park should enhance the intangible logistics capabilities, further heighten their understanding of logistics performance and identify how such capabilities may affect logistics performance, therefore develop competitive advantage and financial performance.
Keywords: Logistics capabilities, Logistics Management performance, Competitive advantage, Financial performance.
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