:::

詳目顯示

回上一頁
題名:健身俱樂部服務整體品質模式--融合教練領導行為理論與服務價值模式的觀點
書刊名:運動知識學報
作者:汪在莒
作者(外文):Wang, Tsai-chu
出版日期:2006
卷期:3:2
頁次:頁87-108
主題關鍵詞:健身俱樂部滿意度服務品質教練領導行為結構方程模式Fitness clubSatisfactionService qualityLeadership behaviorsStructural equation modeling
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:0
  • 點閱點閱:33
期刊論文
1.Brady, M. K.、Robertson, C. J.、Cronin, J. J.(2001)。Managing Behavioral Intentions in Diverse Cultural Environments: an Investigation of Service Quality, Service Value, and Satisfaction for American and Ecuadorian Fast-food Customers。Journal of International Management,7(2),129-149。  new window
2.Breckler, S. J.(1990)。Applications of Covariance Structure Modeling in Psychology: Cause for Concern?。Psychological Bulltion,107(2),260-273。  new window
3.Chelladurai, P.(1984)。Discrepancy Between Preference and Perceptions of Leadership Behavior and Satisfaction of Athletes in Varying Sports。Journal of Sport Psychology,6,27-41。  new window
4.Gronroos, C. S.(1994)。Marketing Mix to Relationship Marketing: Toward a Paradigm Shift in Marketing。Management Decision,32(2),4-20。  new window
5.Hu, M. Y.、Toh, R. S.、Strand, S.(1988)。Frequent-flier Programs: Problems and Pitfalls。Business Horizons,31(4),52-57。  new window
6.Johnson, M. D.、Gustafsson, A.、Andreaassen, T.、Lervik, L. W.、Cha, J.(2001)。The Evolution & Future of National Customer Satisfaction Index Models。Journal of Economic Psychology,22,217-245。  new window
7.Taylor, Steven A.、Baker, Thomas L.(1994)。An assessment of the relationship between service quality and customer satisfaction in the formation of consumers' purchase intentions。Journal of Retailing,70(2),163-178。  new window
8.Cronin, J. Joseph Jr.、Brady, Michael K.、Brand, Richard R.、Shemwell, Donald J.、Hightower, Roscoe Jr.(1997)。A Cross-sectional Test of the Effect and Conceptualization of Service Value。Journal of Services Marketing,11(6),375-391。  new window
9.Gummesson, Evert(1987)。The new marketing: Developing long-term interactive relationships。Long Range Planning,20(4),10-20。  new window
10.Hallowell, R.(1996)。The Relationships of Customer Satisfaction, Customer Loyalty, and Profitability: an Empirical Study。International Journal of Service Industry Management,7(4),27-42。  new window
11.Fornell, Claes、Johnson, Michael D.、Anderson, Eugene W.、Cha, Jaesung、Bryant, Barbara Everitt(1996)。The American Customer Satisfaction Index: Nature, Purpose, and Findings。Journal of Marketing,60(4),7-18。  new window
12.Dwyer, F. Robert、Schurr, Paul H.、Oh, Sejo(1987)。Developing Buyer-Seller Relationships。Journal of Marketing,51(2),11-27。  new window
13.Anderson, James C.、Gerbing, David W.(1988)。Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach。Psychological Bulletin,103(3),411-423。  new window
14.Cronin, J. Joseph Jr.、Brady, Michael K.、Hult, G. Tomas M.(2000)。Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments。Journal of Retailing,76(2),193-218。  new window
15.Fornell, Claes、Larcker, David F.(1981)。Evaluating Structural Equation Models with Unobservable Variables and Measurement Error。Journal of Marketing Research,18(1),39-50。  new window
16.Grönroos, Christian A.(1984)。A Service Quality Model and its Marketing Implications。European Journal of Marketing,18(4),36-44。  new window
17.Fornell, Claes(1992)。A national customer satisfaction barometer: The Swedish experience。Journal of Marketing,56(1),6-21。  new window
18.Oliver, Richard L.(1980)。A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions。Journal of Marketing Research,17(4),460-469。  new window
19.Cronin, J. Joseph Jr.、Taylor, Steven A.(1992)。Measuring Service Quality: A Reexamination and Extension。Journal of Marketing,56(3),55-68。  new window
20.Zeithaml, Valarie A.(1988)。Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence。Journal of Marketing,52(3),2-22。  new window
會議論文
1.沈進成、方靜儀、許志遠、鍾武侖、王鈞平(2003)。南華大學學生參與動機、阻礙因素、運動參與滿意度關聯性之研究。立德管理學院健康休閒暨觀光餐旅產官學研討會。台南縣。  延伸查詢new window
2.汪在莒、王瑞麟(2003)。健身倶樂部教練領導表修正與驗證研究。2003年產官學運動與休閒管理學術研討會。台北:真理大學。  延伸查詢new window
學位論文
1.汪在莒(2001)。健身俱樂部教練領導行為量表建構研究(碩士論文)。國立臺灣體育學院。  延伸查詢new window
2.Zhang, J.(1993)。Modification and Revision of the Leadership Scale for Sport(博士論文)。Springfield College。  new window
3.姜慧嵐(2000)。臺灣健康體適能俱樂部產業之研究(碩士論文)。中國文化大學,臺北。  延伸查詢new window
圖書
1.Mowen, J. C.、Minor, M. S.(2000)。Consumer behavior: A framework。Upper Saddle River, NJ:Prentice Hall。  new window
2.Desatnick, R. L.、Detzel, D. H.(1993)。Managing to Keep the Customer: How to Achieve and Maintain Superior Customer Service throughout the Organization。San Francisco:Jossey-Bass。  new window
3.Hatcher, L.(1998)。A Step-by-Step Approach to Using the SAS System for Factor Analysis and Structural Equation Modeling。SAS Institute Inc。  new window
4.IHRSA(2001)。IHRSA/LIFE FITNESS FYI newsletter。Boston:IHRSA。  new window
5.Joreskog, K. G.、Sorbom, D.(2000)。LISREL VI, Analysis of Linear Structural Relationships by Maximum Likelihood, Instrumental Variables, and Least Squares Methods。Mooresville, IN:Scientific Software。  new window
6.Keehner, S. L.(1988)。A Study of Perceived Leadership Behavior and Program Adherence。MI:Bell & Howell。  new window
7.Kouzes, J. M.、Posner, B. Z.(1994)。Leadership Practices Inventory Training Manual。CA:Pfeiffer & Co。  new window
8.Posner, S. E.(1999)。Athletes' Perceptions of Coaching Empowerment。UMI:Bell & Howe。  new window
9.Sashkin, M.(1995)。The Visionary Leader: Leader Behavior Questionnaire-self。MA:Human Resource Development Press。  new window
10.Hair, Joseph F. Jr.、Anderson, Rolph E.、Tatham, Ronald L.、Black, William C.、Babin, Barry J.(1998)。Multivariate data analysis。Prentice-Hall, Inc.。  new window
11.邱皓政(2004)。結構方程模式:LISREL的理論、技術與應用。臺北:雙葉書廊有限公司。  延伸查詢new window
12.Bass, Bernard M.(1985)。Leadership and Performance Beyond Expectations。Free Press。  new window
13.Nunnally, Jum C.、Bernstein, Ira H.(1978)。Psychometric Theory。McGraw-Hill。  new window
單篇論文
1.Chelladurai, P.(1989)。The Leadership Scale for Sport,Ontario:West Ontario University。  new window
圖書論文
1.Dube, L.、Shoemaker, S.(2000)。Brand Switching and Loyalty for Services。Handbook of Services Marketing and Management。Sage Publications, Inc。  new window
2.Rust, R. T.、Oliver, R. L.(1994)。Service quality: Insights and managerial implications from the frontier。Service Quality: New Directions in Theory and Practice。Thousand Oaks, California:Sage Publications。  new window
 
 
 
 
第一頁 上一頁 下一頁 最後一頁 top
:::
無相關書籍
 
無相關著作
 
無相關點閱
 
QR Code
QRCODE