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題名:夥伴供應商關係管理對物流績效影響之研究
書刊名:淡江人文社會學刊
作者:黃振豐黃珊倚
作者(外文):Huang, Cheng-liHuang, Shan-yi
出版日期:2007
卷期:30
頁次:頁95-130
主題關鍵詞:資訊分享衝突管理關係滿意度物流績效Information sharingConflict managementRelationship satisfactionLogistics performance
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(1) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:25
  • 點閱點閱:32
近年來,企業為因應快速變動之外在環境,發展出突破困境的商務模式,強調買賣雙方要建立一種長期而穩定的關係,所以關係性交易是企業間進行交易的一種趨勢,在發展供應商關係的過程中,雙方會以追求未來長期性利潤為考量,透過相互瞭解、溝通與協調的管理程序,期使能發揮效益。 本研究係對供應商關係管理及效益進行研究,參考有關關係發展管理、知識分享、衝突管理等文獻構建研究架構,透過問卷方式針對臺灣製造業公司之採購主管進行調查,並以結構方程模式(SEM)驗證假說與理論模式。本研究發現企業透過關係管理確能改善對供應商之滿意程度,並進一步使企業之物流績效明顯提昇。
Currently, time-based competition has been one of the most important factors for business success, and the competition relies on supplier relationship management. “Partnering” relationships are an increasingly prevalent topic of discussion in both the academic and popular press. “Partnering” relationship is defined as an on-going relationship between two firms over an extended time period with mutual sharing of information and the risks and rewards of the relationship. The objective of this study is to examine the influence of relationship management on relationship satisfaction and its effect on a firm’s logistics performance with an SEM approach. The structural equation model and hypotheses were developed based on previous research and theory in relationship management, knowledge sharing and conflict management. Through questionnaire survey, we collected and analyzed purchasing executives’ viewpoints from the top 1,000 companies of Taiwan manufacturing industries. Based on the results of this study, we find that relationship management with key suppliers can have a positive impact on a firm’s logistics performance.
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