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題名:科技準備度與消費者轉換成本對轉換作業系統意圖關係之研究--以微軟作業系統為例
書刊名:電子商務研究
作者:陳煇煌 引用關係陳世智 引用關係林俊佑
作者(外文):Chen, Huei-huangChen, Shih-chihLi, Jyun-you
出版日期:2011
卷期:9:2
頁次:頁133-156
主題關鍵詞:作業系統轉換成本轉換意圖科技準備度Operating systemSwitching costsSwitching intentionTechnology readiness
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:14
  • 點閱點閱:77
期刊論文
1.Weiss, Allen M.、Anderson, Erin(1992)。Converting from Independent to Employee Salesforces: The Role of Perceived Switching Costs。Journal of Marketing Research,29(1),101-115。  new window
2.Kahn, Barbara E.(1995)。Consumer Variety-Seeking among Goods and Services。Journal Retailing and Consumer Services,2(3),139-148。  new window
3.Shy, Oz(2002)。A Quick-and-easy Method for Estimating Switching Costs。International Journal of Industrial Organization,20(1),71-87。  new window
4.胡婉玲(20061200)。消費者使用創新性、轉換成本與轉換意圖間關係之實證研究。行銷評論,3(4),399-421。new window  延伸查詢new window
5.Singh, J.(1995)。Measurement Issues in Cross-National Research。Journal of International Business Studies,26(3),597-619。  new window
6.Weiss, Allen M.、Heide, Jan B.(1993)。The Nature of Organizational Search In High Technology Markets。Journal of Marketing Research,30(2),220-233。  new window
7.Burnham, T. A.、Frels, J. K.、Mahajan, V.(2003)。Consumer switching costs: a typology, antecedents, and consequence。Journal of the Academy of Marketing Science,31(2),109-126。  new window
8.Klemperer, P. D.(1995)。Competition When Consumer Have Switching Cost: An Overview with Applications to Industrial Organization, Macroeconomics, and International Trade。Review of Economic Studies,62(4),515-539。  new window
9.Caruana, A.(2004)。The impact of switching costs on customer loyalty: A study among corporate customers of mobile telephony。Journal of Targeting Measurement and Analysis for Marketing,12(3),256-268。  new window
10.De Ruyter, K.、Wetzels, M.、Bloemer, J.(1998)。On the Relationship Between Perceived Services Quality, Services Loyalty and Switching Costs。International Journal of Service Industry Management,9(5),436-453。  new window
11.Jackson, B. B.(1985)。Build Customer Relationships that Last。Harvard Business Review,63(6),120-128。  new window
12.Hinkin, T. R.(1995)。A review of scale development practices in the study of organizations。Journal of Management,21(5),967-988。  new window
13.Sengupta, S.、Krapfel, R. E.、Pusateri, M. A.(1997)。Switching Costs in Key Account Relationships。Journal of Personal Selling and Sales Management,17(4),9-16。  new window
14.Jones, M. A.、Mothersbaugh, D. L.、Beatty, S. E.(2000)。Switching barriers and repurchase intentions in services。Journal of Retailing,76(2),259-274。  new window
15.Gwinner, Kevin P.、Gremler, Dwayne D.、Bitner, Mary Jo(1998)。Relational Benefits in Services Industries: The Customer's Perspective。Journal of the Academy of Marketing Science,26(2),101-114。  new window
16.Athanassopoulos, A. D.(2000)。Customer satisfaction cues to support market segmentation and explain switching behavior。Journal of Business Research,47(3),191-207。  new window
17.Sharma, N.、Patterson, P. G.(2000)。Switching costs, alternative attractiveness and experience as moderators of relationship commitment in professional, consumer services。International Journal of Service Industry Management,11(5),470-490。  new window
18.Mick, David Glen、Fournier, Susan(1998)。Paradoxes of technology: consumer cognizance, emotions, and coping strategies。Journal of Consumer Research,25(2),123-143。  new window
19.Agarwal, R.、Prasad, J.(1999)。Are individual differences germane to the acceptance of new information technologies?。Decision sciences,30(2),361-391。  new window
20.Jones, Michael A.、Mothersbaugh, David L.、Beatty, Sharon E.(2002)。Why Customers Stay: Measuring the Underlying Dimensions of Services Switching Costs and Managing Their Differential Strategic Outcomes。Journal of Business Research,55(6),441-450。  new window
21.Keaveney, Susan M.(1995)。Customer Switching Behavior in Service Industries: An Exploratory Study。Journal of Marketing,59(2),71-82。  new window
22.Bitner, Mary Jo(1995)。Building Service Relationships: It's All about Promises。Journal of the Academy of Marketing Science,23(4),246-251。  new window
23.Fornell, Claes、Larcker, David F.(1981)。Evaluating Structural Equation Models with Unobservable Variables and Measurement Error。Journal of Marketing Research,18(1),39-50。  new window
24.陳禹辰、尚榮安、簡嘉信(20080600)。網路消費者再購意圖之研究:轉換成本觀點之分析。電子商務學報,10(2),465-490。new window  延伸查詢new window
25.Heide, Jan B.、Weiss, Allen M.(1995)。Vendor Consideration and Switching Behavior for Buyers in High-Technology Markets。Journal of Marketing,59(3),30-43。  new window
26.Heide, Jan B.、John, George(1988)。The Role of Dependence Balancing in Safeguarding Transaction-Specific Assets in Conventional Channels。Journal of Marketing,52(1),20-35。  new window
27.Lin, Judy Chuan-Chuan、Lu, Hsipeng(2000)。Towards an understanding of the behavioural intention to use a web site。International Journal of Information Management,20(3),197-208。  new window
28.Parasuraman, A.(2000)。Technology Readiness Index (TRI): A Multiple-Item Scale to Measure Readiness to Embrace New Technologies。Journal of Service Research,2(4),307-320。  new window
29.Fornell, Claes(1992)。A national customer satisfaction barometer: The Swedish experience。Journal of Marketing,56(1),6-21。  new window
30.Bagozzi, Richard P.、Yi, Youjae(1988)。On the Evaluation of Structural Equation Models。Journal of the Academy of Marketing Science,16(1),74-94。  new window
31.Morgan, Robert M.、Hunt, Shelby D.(1994)。The commitment-trust theory of relationship marketing。Journal of Marketing,58(3),20-38。  new window
32.Rust, Roland T.、Zahorik, Anthony J.(1993)。Customer Satisfaction, Customer Retention, and Market Share。Journal of Retailing,69(2),193-215。  new window
33.Wathne, Kenneth H.、Biong, Harald、Heide, Jan B.(2001)。Choice of Supplier in Embedded Markets: Relationship and Marketing Program Effects。Journal of Marketing,65(2),54-66。  new window
34.Bhattacharya, Chitrabhan B.、Sen, Sankar(2003)。Consumer-company identification: A framework for understanding consumers' relationships with companies。Journal of Marketing,67(2),76-88。  new window
35.Klemperer, P. D.(1988)。Welfare Effects of Entry into Markets with Switching Costs。Journal of Industrial Economics,37(2),159-165。  new window
36.Spake, D.F.、Beattv, S.E.、Brockman, B.K.、Crutchfield, T.N.(2003)。Consumer Comfort in Service Relationships: Measurement and Importance。Journal of Service Research,5(4),316-332。  new window
37.Tsikriktsis, N.(2004)。A Technology Readiness-based Taxonomy of Customers。Journal of Service Research,7(1),42-52。  new window
38.Chen, P.Y.、Hitt, L.M.(2002)。Measuring Switching Cost and the Determinants of Customer Retention in Internet-Enabled Business: A Study of the Online Brokerage Industry。Information Systems Research,13(3),255-274。  new window
會議論文
1.Ye, C.、Seo, D.B.、Desouza, K.、Papagari, S.、Jha, S.(2006)。Post-Adoption Switching Between Technology Substitutes: The Case of Web Browsers。Milwaukee, Wisconsin。  new window
2.Guiltinan, J.P.(1989)。A Classification Of Switching Costs With Implications For Relationship Marketing216-220。  new window
圖書
1.Shapiro, C.、Varian, H. R.(1999)。Information Rule: A Strategic Guide to the Network Economy。Harvard Business School Press。  new window
2.Hair, J. F.、Anderson, R. E.、Tatham, R. L.、Black, W. C.(1995)。Multivariate data analysis with readings。Upper Saddler River, NJ:Prentice-Hall。  new window
3.Kline, Rex B.(2005)。Principles and practice of structural equation modeling。New York, NY:Guilford Press。  new window
4.Parasuraman, A.、Colby, C. L.(2001)。Techno-Ready Marketing: How and Why Your Customers Adopt Technology。Free Press。  new window
5.Porter, Michael E.(1980)。Competitive Strategy: Techniques for Analyzing Industries and Competitors。Free Press。  new window
6.Nunnally, Jum C.、Bernstein, Ira H.(1978)。Psychometric Theory。McGraw-Hill。  new window
其他
1.Net Applications(2010)。Operating System Market Share。  new window
2.Readers Zone。Top Operating System Share Trend。  new window
圖書論文
1.Sternberg, R. J.、Lubart, T. I.(1999)。The concept of creativity: prospects and paradigms。Handbook of creativity。Cambridge University Press。  new window
 
 
 
 
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