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題名:一般學生與身心障礙學生在使用數位學習平臺之滿意度調查研究--以中部某科技大學為例
書刊名:朝陽學報
作者:陳明星陳乃華
作者(外文):Chen, Min-hsinChen, Nai-hua
出版日期:2012
卷期:17
頁次:頁89-106
主題關鍵詞:數位學習數位學習平臺結構模式資訊系統成功模式SEME-learningLearning management systemStructural equation modelInformation system success model
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
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  • 共同引用共同引用:41
  • 點閱點閱:73
數位學習因其具備不受時間、空間的限制,讓學習者可以隨時隨地進行自主式的學習,也因而在目前的教育領域有日益重要的趨勢。而數位學習平台是普遍大學都會採用的教學輔助工具之ㄧ,因此,本研究利用資訊系統成功模式為基礎,研究目的在於探討大專院校一般學生與身心障礙學生在使用數位學習平台是否存在滿意度的差異。研究對象是台灣中部某科技大學的學生,採用的研究方法是結構模式(Structural Equation Model, SEM)。研究結果顯示,在整體樣本結果,服務品質相較於系統品質與資訊品質對平台滿意度具顯著影響,在探討身障與否對影響數位學習平台滿意度的因素探討,身障與否對系統品質與資訊品質有干擾作用;就身心障礙學生而言,系統品質影響數位學習平台的滿意度;就一般學生而言,資訊品質影響數位學習平台的滿意度。本研究建議加強數位學習平台的人因工程介面設計將有助於身心障礙學生在系統的使用滿意度,而增加數位平台的資訊豐富度則有助於提高一般生的滿意度。
E-Learning plays an important role in contemporary education because learners can learn actively without the limitation of time and location. Leaning management system (LMS) becomes popular in universities and most of universities adopt it as a subsidiary tool for learning. This research used the Information System success model as the research architecture and the purpose of this research was to explore the difference between non-disability students and disability ones. The research subjects were the university students in the central of Taiwan and the method of this research was adopted the structural equation model (SEM). Results show that the service quality has a significant difference in satisfaction of using the LMS comparing with the system quality and the information quality. Disability moderates the link between the system quality and the satisfaction of using the LMS. Non-disability moderates the link between the information quality and the satisfaction of using the LMS. Some subjections were proposed. First, improving system interface will enhance the satisfaction of disability students in using LMS. Second, enforcing system information quality will enhance the satisfaction of non-disability students in using LMS.
期刊論文
1.DeLone, William H.、McLean, Ephraim R.(1992)。Information System Success: The Quest for the Dependent Variable。Information Systems Research,3(1),60-95。  new window
2.DeLone, W. H.、Mclean, E. R.(2003)。The DeLone and McLean Model of Information Systems Success: A Ten-year Update。Journal of Management Information Systems,19(4),9-30。  new window
3.Lai, J.(2006)。Assessment of employees’ perceptions of service quality and satisfaction with e-business。International Journal of Human-Computer Studies,64,926-938。  new window
4.林秀芬、林姒美(200607)。網站品質構面對顧客滿意度影響之研究。聖約翰學報,23,171-188。  延伸查詢new window
5.徐敏珠、楊建民(20060600)。我國高等教育之數位學習發展策略分析。教育學刊,26,191-214。new window  延伸查詢new window
6.Kuo, T.、Lu, I.、Huang, C.、Wu, G.(2005)。Measuring users' perceived portal service quality: An empirical study。Total Quality Management & Business Excellence,16(3),309-320。  new window
7.顧大維(20050300)。從數位教學平臺使用的迷思:看教學設計在數位學習應扮演的角色。教育研究,131,118-126。new window  延伸查詢new window
8.Grönroos, Christian(1990)。Relationship Approach to Marketing in Service Contexts: The Marketing and Organizational Behavior Interface。Journal of Business Research,20(1),3-11。  new window
9.楊正宏、林燕珍、張俊陽、曾憲雄(20080900)。臺灣高等教育數位學習現況與展望。數位學習科技期刊,1(1),1-12。new window  延伸查詢new window
10.Bharati, P.、Chaudhury, A.(2004)。An empirical investigation of decision-making satisfaction in web-based decision support systems。Decision Support Systems,37(2),187-197。  new window
11.Nelson, R. Ryan、Todd, Peter A.、Wixom, Barbara H.(2005)。Antecedents of information and system quality: An empirical examination within the context of data warehousing。Journal of Management Information Systems,21(4),199-235。  new window
12.Pitt, Leyland F.、Watson, Richard T.、Kavan, C. Bruce(1995)。Service Quality: A Measure of Information Systems Effectiveness。MIS Quarterly,19(2),173-187。  new window
13.McKinney, Vicki、Yoon, Kanghyun、Zahedi, Fatemeh Mariam(2002)。The Measurement of Web-Customer Satisfaction: An Expectation and Disconfirmation Approach。Information Systems Research,13(3),296-315。  new window
14.DeLone, W. H.、McLean, E. R.(2004)。Measuring E-commerce Success: Applying the DeLone & McLean Information Systems Success Model。International Journal of Electronic Commerce,9(1),31-47。  new window
15.Park, Chung-Hoon、Kim, Young-Gul(2003)。Identifying Key Factors Affecting Consumer Purchase Behavior in an Online Shopping Context。International Journal of Retail & Distribution Management,31(1),16-29。  new window
16.Moore, M. G.(1989)。Three Types of interaction。The American Journal of Distance Education,3(2),1-6。  new window
會議論文
1.Barnes, S. J.、Vidgen, R. T.(2000)。WebQual: An Exploration of Web-site Quality。Eighth European Conference on Information System,(會議日期: 2000/07/03-05)。Vienna。  new window
2.陳良駒、蔡廷媖、陳科全(2010)。電子商務網站成功模式探討--以國軍福利網為例。2010 第六屆知識社群研討會,文化大學 。  延伸查詢new window
學位論文
1.洪儷綺(2009)。兒童數位學習輔具與操作介面之創新設計研究(碩士論文)。大同大學。  延伸查詢new window
2.陳炫仲(2007)。設計以”社會建構教學”為基礎之國小自然科網路輔助教學系統及其評估(碩士論文)。南華大學。  延伸查詢new window
3.楊戴寧(2008)。大學身心障礙生對數位學習系統使用之研究--以臺師大Blackboard數位學習系統為例(碩士論文)。國立臺灣師範大學。  延伸查詢new window
4.薛曉佩(2007)。多媒體輔助教學對學習成效之影響--以國防通識教育為例(碩士論文)。屏東科技大學。  延伸查詢new window
圖書
1.Driscoll, M.(2002)。Web-based training: Creating e-learning experiences。San Francisco:Jossey Bass。  new window
2.內政部社會司(2007)。身心障礙權益保障法宣導手冊。台北市:內政部。  延伸查詢new window
3.呂寶靜(2003)。跨越障礙較育宣導教材一般篇。台北市。  延伸查詢new window
4.Fishbein, M.、Ajzen, I.(1980)。Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research。Addison-Wesley。  new window
 
 
 
 
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