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Gaffney(2005)。Linking confidence in the police with the performance of the police: Community policing can make a difference。Journal of Criminal Justice,33,55-66。 | 51. | Sampson, Robert J.、Bartusch, Dawn Jeglum(1998)。Legal cynicism and (Subcultural?) tolerance of deviance: The neighborhood context of racial differences。Law & Society Review,32(4),777-804。 | 52. | Reisig, M. D.、Parks, R. B.(2000)。Experience, quality of life, and neighborhood context: A hierarchical analysis of satisfaction with the police。Justice Quarterly,17(3),607-629。 | 53. | Scaglion, R.、Condon, R. G.(1980)。Determinants of attitudes toward city police。Criminology,17(4),485-494。 | 54. | Tyler, T. R.、Lind, E. A.(1992)。A Relational Model of Authority in Groups。Advances in Experimental Social Psychology,25,115-191。 | 55. | 宋餘俠、黃子華(20091000)。優質公共治理與提升政府效能。研考雙月刊,33(5)=273,18-28。 延伸查詢 | 56. | Brown, K.、Coulter, P. B.(1983)。Subjective and Objective Measures of Police Service Delivery。Public Administration Review,42(1),50-58。 | 57. | Coupe, T.、Griffiths, M.(1999)。The influence of police actions on victim satisfaction in burglary investigations。International Journal of the Sociology of Law,27,413-431。 | 58. | Parasuraman, Ananthanarayanan Parsu、Zeithaml, Valarie A.、Berry, Leonard L.(1988)。SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service quality。Journal of Retailing,64(1),12-40。 | 會議論文1. | Austin, M.、R. K. Vogel(1995)。Satisfaction with the police in neighborhood context。he Urban Affairs Association Conference, Portland, Oregon。Portland, Oregon。 | 2. | Coulter, P. B.(1983)。encounters of the bureaucratic kind: The social psychology of police citizen encounters。The American Political Science Association 79th Proceedings, Chicago。Chicago。 | 3. | International Association of Chiefs of Police(1999)。What Do Victims Want?。 | 4. | International Association of Chiefs of Police(2008)。Enhance Law Enforcement Response to Victims。 | 研究報告1. | 陳明傳(2010)。提升大台中地區警政為民服務品質之研究。台中市:台中市政府警察局。 延伸查詢 | 2. | Stone, V.、Pettigrew, N.(2000)。The views of the public on stops and searches。London:Home Office。 | 3. | 許春金、陳玉書、黃蘭媖、柯雨瑞、黃明昭、黃曉芬(2004)。警察機關在修復式正義理論中角色扮演之研究。台北:刑事警察局。 延伸查詢 | 4. | 行政院研究考核發展委員會(1996)。民眾對政府施政反映之分析--第十三次全國民意調查報告。台北市:行政院研究考核發展委員會。 延伸查詢 | 學位論文1. | 李湧清(1982)。台灣地區警民關係之調查研究(碩士論文)。中央警察大學。 延伸查詢 | 2. | 賴國政(2006)。社區警政服務環境滿意度之研究--以臺東縣警察局為例(碩士論文)。國立臺東大學。 延伸查詢 | 圖書1. | Braithwaite, J.(1989)。Crime, Shame and Reintegration。Melbourne, Australia:Oxford Press。 | 2. | Alpert, G.、R. Dunham(1988)。Policing multi-ethnic neighborhoods。NY:Gree-wood。 | 3. | Bureau of Justice Statistics(1999)。Law enforcement management and administrative statistics。Washington, DC:U.S. Department of Justice。 | 4. | Campbell, A.、H. Schuman(1972)。A comparison of Black and White attitudes and experiences in the city。The end of innocence: A subutban reader。Glenview, IL:Scott, Foreman。 | 5. | Ekblom, P.、Heal, K.(1982)。The police response to calls from the public。London:Home Office Research and Planning Unit。 | 6. | Gallagher, C.、E. Maguire、S. Mastrofski、R. Reisig(2001)。The public image of the police Alexandria。Alexandria。Alexandria. VA:International Association of Chiefs of Police。 | 7. | Karmen, Andrew(1990)。Crime Victims: An Introduction to Victimology。Brooks/Cole Publishing Company。 | 8. | Langan, P.、L. Greenfield、S.Smith, M. Durose、D. 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G.(1989)。The impact of police on victims。Crime and its victims。Washington, DC:Hemisphere。 | 16. | Smith, D. A.(1983)。people in London: A survey of Londoners。London:PolicyStudies。 | 17. | Tyler, T. R.(2006)。people obey the law。Princeton。Princeton. NJ:Princeton University Press。 | 18. | Tyler, T.、Y. Huo(2002)。Trust in the law。NY:Russell Sage。 | 19. | Weitzer, R.、Tuch, S. A.(2006)。Police and policing in America: Conflict and reform。New York:Cambridge University Press。 | 20. | Williams, B. N.(1998)。Citizens perspectives on community policing: A case study in Athens, Georgia。Albany, NY:State University of New York Press。 | 21. | Mayhew, P.、Elliot, D.、Dowds, L.(1989)。The 1988 British Crime Survey。London:HMSO。 | 22. | Bayley, D. H.、Shearing, C. D.(2001)。The new structure of policing: description, conceptualization, and research agenda。Washington, DC:National Institute of Justice, U.S. Department of Justice。 | 23. | Tyler, Tom R.(1990)。Why people obey the law: Procedural justice, legitimacy and compliance。New Haven, Connecticut:Yale University Press。 | 24. | Friedman, L. M.(1993)。Crime and Punishment in American History。New York:Basic Books。 | 25. | Bayley, David H.(1985)。Patterns of Policing: A Comparative International Analysis。Rutgers University Press。 | 26. | Ericson, R. V.、Haggerty, K. D.(1997)。Policing the Risk Society。Toronto:University of Toronto Press。 | 單篇論文1. | Bland, N.,,Miller, J.,Quinton, P.(2000)。Upping the PACE? An Evaluation of the recommendations of the Stephen Lawrence inquiry on stops and searches,London:Home Office。 | 圖書論文1. | Hunag, W.、Vaughn, M. S.(1996)。Support and confidence: Public attitudes toward the police。Americans view crime and justice: A national public opinion survey。Thousand Oaks CA:Sage。 | 2. | Lipsky, M.(2004)。Street-Level Bureaucracy: the Critical Role of Street-Level Bureaucrats。Classics of Public Administration。Wadsworth:Thomson Learning。 | |
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