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題名:運用彈性護理人力資源管理策略於醫院之成效初探
書刊名:護理雜誌
作者:黃仲毅盧美秀
作者(外文):Huang, Chung-iLu, Meei-shiow
出版日期:2017
卷期:64:6
頁次:頁56-66
主題關鍵詞:彈性人力資源管理護理人員滿意度成效Flexible human resources managementNurses' satisfactionEffectiveness
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(3) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:3
  • 共同引用共同引用:13
  • 點閱點閱:7
背景:護理人員的工作意願和留任與醫院之各項制度和人力資源管理是否具有彈性相關。目的:探討醫院導入彈性護理人力資源管理策略之成效。方法:本研究採單組前後測之類實驗研究法,對參與實驗醫院之主管舉辦「彈性護理人力資源管理策略」工作坊,介紹相關之策略後,隨即進行護理人員滿意度前測,並導入該彈性策略,實驗期中進行導入後之困境調查並提供書面輔導,於計畫結束後進行後測。研究對象為全國各層級醫院,服務滿3個月以上之護理人員,包括醫學中心13家、區域醫院17家、地區醫院3家。前測總人數2,810人,完成後測人數2,437人。研究工具為「護理人員工作條件和彈性制度滿意度問卷表」和「彈性護理人力資源管理策略」。導入之成效以獨立樣本t檢定和變異數分析進行統計分析。結果:研究結果顯示,護理人員在該彈性策略導入前後,滿意度之前測總平均值(Likret五分法)為3.47(SD = 0.65),後測3.52(SD = 0.65),具統計學上顯著差異。其中職能彈性、數量彈性、區隔彈性和領導彈性亦具統計學上顯著差異。結論:由於醫院運用彈性護理人力資源管理策略後成效良好,強烈建議各醫院來年持續運用此彈性策略,讓護理制度和工作更具彈性。
Background: The flexibility of a hospital's nursing-related human resource management policies affects the working willingness and retention of nurses. Purpose: To explore the effectiveness of a flexible nursing-related human resource management strategy. Methods: This quasi-experimental research used a one group pretest-posttest design. Supervisors at participating hospitals attended the "Application of Flexible Nursing Human Resources Management Strategies" workshop, which introduced the related measures and assessed nurses' pretest satisfaction. After these measures were implemented at the participating hospitals, implementation-related problems were investigated and appropriate consultation was provided. The posttest was implemented after the end of the project. Data were collected from nurses at the participating hospitals who had served in their present hospital for more than three months. The participating hospitals were all nationally certified healthcare providers, including 13 medical centers, 17 regional hospitals, and 3 district hospitals. A total of nurses 2,810 nurses took the pretest and 2,437 took the posttest. The research instruments included the "Satisfaction with working conditions and system flexibility" scale and the "Flexible nursing human resource management strategies". The effectiveness of the implemented strategy was assessed using independent samples t-test and variance analysis. Result: The result of implementing the flexible strategies shows that the total mean of pretest satisfaction (Likert 5 scores) was 3.47 (SD = 0.65), and the posttest satisfaction was 3.52 (SD = 0.65), with significant statistical differences in task, numerical, divisional, and leading flexibility. Conclusions: Due to the good implementation effectiveness, the authors strongly suggest that all of the participating hospitals continue to apply this strategic model to move toward a more flexible nursing system and work.
期刊論文
1.Kim, I. H.、Muntaner, C.、Shahidi, F. V.、Vives, A.、Vanroelen, C.、Benach, J.(2012)。Welfare states, flexible employment, and health: A critical review。Health Policy,104(2),99-127。  new window
2.Schwartz, D. B.、Spencer, T.、Wilson, B.、Wood, K.(2011)。Transformational leadership: Implications for nursing leaders in facilities seeking magnet designation。AORN Journal,93(6),737-748。  new window
3.Zeytinoglu, I. U.、Denton, M.、Plenderleith, J. M.(2011)。Flexible employment and nurses' intention to leave the profession: The role of support at work。Health Policy,99(2),149-157。  new window
4.中華民國護理師護士公會全國聯合會(2010)。護理人員工作現況調查記者會。全聯護訊,76,2-3。  延伸查詢new window
5.陸洛(20131200)。職家平衡在臺灣:一個發展中國家的現況。應用心理研究,59,49-79。new window  延伸查詢new window
6.黃仲毅、盧美秀(20130600)。運用彈性人力資源管理解決護理人力短缺問題。領導護理,14(2),10-21。  延伸查詢new window
7.黃仲毅、盧美秀(20150300)。聯結運用轉換型、交易型和真誠領導於護理人員留任。源遠護理,9(1),5-11。  延伸查詢new window
8.Atkinson, J.(1984)。Manpower strategies for flexible organizations。Personnel Management,15(8),28-31。  new window
9.Maier, Tobias、Afentakis, Anja(2013)。Forecasting supply and demand in nursing professions: Impacts of occupational flexibility and employment structure in Germany。Human Resources for Health,11(1),24。  new window
10.黃仲毅、余鑑、于俊傑(20160400)。護理人員願意投入和留任醫院執業之工作條件與彈性制度探討。護理雜誌,63(2),80-90。new window  延伸查詢new window
11.Salanova, M.、Lorente, L.、Chambel, M. J.、Martínez, I. M.(2011)。Linking transformational leadership to nurses' extra-role performance: the mediating role of self-efficacy and work engagement。Journal of Advanced Nursing,67(10),2256-2266。  new window
會議論文
1.許麗珠(2016)。配合職涯發展,做有計畫的交叉訓練或工作輪調。推廣優質護理職場醫院計畫--臨床基層護理主管培訓,衛生福利部/中華民國護理師護士公會全國聯合會 。臺北市:臺北市立聯合醫院和平婦幼院區。  延伸查詢new window
研究報告
1.盧美秀、林秋芬、黃仲毅、張黎露、孫吉珍、高靖秋、呂月榮(2013)。護理人員回流計畫:針對重返職場護理人員需求調查及護理人力回流計畫評價及計畫可行性分析 (計畫編號:DOHlOl-TD-M-113-102003)。台北市:行政院衛生署。  延伸查詢new window
學位論文
1.陳月里(2012)。彈性工作時間之勞資關係與人力資源管理(碩士論文)。國立中央大學。  延伸查詢new window
圖書
1.盧美秀、林秋芬、高日華、黃仲毅、賴甫誌、黃璉華、陳玉枝(2012)。我國優質護理職場醫院指標建構及現況調查。台北市:行政院衛生署。  延伸查詢new window
2.護理及健康照護司(2016)。護理諮詢會護理業務報告。台北市:衛生福利部。  延伸查詢new window
3.戴國良(2015)。圖解管理學。台北市:五南。  延伸查詢new window
4.盧美秀、黃仲毅、林秋芬(2014)。103年度護理人員留任措施計畫成果報告。台北市:衛生福利部。  延伸查詢new window
5.Plantenga, J.、Remery, C.(2009)。Flexibility working time arrangements and gender equality。Luxembourg City, Luxembourg:Publications Office of the European Union。  new window
6.Cart, A.-H.、Friederike, M.(2009)。Flexible working time arrangement in Germany。Luxembourg City, Luxembourg:EU Directorate-General Employment and Social Affairs。  new window
7.Bredgaard, T.、Larsen, F.、Madsen, P.、Rasmussen, S.(2009)。Flexibility and atypical employment in Denmark。Aalborg, Denmark:Centre for Labour Market Reseeaech。  new window
其他
1.中華民國護理師護士公會全國聯合會(2017)。103-105年度醫療機構人力現況調查統計,http://www.nurse.org.tw/DataSearch/ManpowerAll.aspx。  延伸查詢new window
2.成之約(2012)。彈性管理與企業工時制度的規劃,http://nccur.lib.nccu.edu.tw/bitstream/140.119/14593/1/1.pdf。  延伸查詢new window
 
 
 
 
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