本文旨在探討學校危機的原因、學校危機管理系統策略、 分析影響學校危機決策 的因素，並進行個案研究分析。 學校危機發生的原因，包括內在情境因素與外在情境因素；危機的階段，包括潛伏期、爆發 期、解決期、善後期；學校危機管理系統層面，主要包括決策者與成員層面、學校組織結構 層面暨危機事件傳播層面等；影響學校危機決策的因素可分為決策者個人因素與組織因素暨 外在環境因素。

　　　　　This paper is to discuss management and strategies of school crisis, to analysis the factors influencing the decision-making on school crisis, and to research a case study. The causes of school crisis include interior factors and environmental factors. There are four stages of school crisis including latent stage, acute stage, resolution stage, and recovery stage. The system of school crisis management has three levels as decision-maker level, school structure level, and crisis communication level. The decision-maker, school and social environment have the effects on decision-making of school crisis. Finally, a case study of school crisis will be discussed.