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一、中文部份
于曉平、林幸台(2010)。角色楷模課程對高中數理資優女生性別角色、生涯自我效能與生涯發展影響之研究。教育科學研究期刊，55(1)，27-61。
中山大學企業管理系(2011)。管理學：整合觀點與創新思維。台北：前程。
王士峰(2007)。管理學(第三版)。台北：新文京。
王文科(1993)。教育研究法。台北：五南。
王以仁(2010)。人際關係與溝通。台北：心理。
王以仁、林淑玲、駱芳美(2006)。心理衞生與適應(第2版)。台北：心理。
王德順(2007)。企業管理。台北：五南。
石銳(2003)。人力資源管理與職涯發展。台北：揚智。
立法院(2000)。銀行法。取自http://glin.ly.gov.tw/file/legal/tw0111200007.pdf
立法院(2011)。中央銀行法。取自http://www.6law.idv.tw/6law/law/%E4%B8%AD%E5%A4%AE%E9%8A%80%E8%A1%8C%E6%B3%95.htm
行政院經建會(2012a)。「黃金十年，國家願景」計畫。取自http://www.cepd.gov.tw/m1.aspx?sN
行政院經建會(2012b)。「全面建設」計畫。取自http://www.cepd.gov.tw/m1.aspx?sNo=0017181
何永福、楊國安(1995)。人力資源策略管理。台北：三民。
何光明(2010)。餐飲技職教育學生學習滿意度與生涯自我效能關係之研究-以大同技術學院餐飲管理系為例。大同技術學院學報，17，253-265。
何淑熏、柯盈吟、黃瓊慧(2007)。從網路銀行自助服務探討創新對顧客價值之影響。電子商務研究，5(4)，463-484。
吳佳玲、陳妍伶(2010)。私立技職院校應屆畢業生生涯自我效能與就業力之研究。樹德科技大學學報，12(1)，133-149。
吳明隆(2008)。結構方程模式-SIMPLIS的應用。台北：五南。
吳思達(2011)。生涯規劃與管理。新北市：全華。
吳美連、林俊毅(1999)。人力資源管理。台北。智勝。
吳復新(2003)。人力資源管理-理論分析與實務應用。台北。華泰。
李文瑞、陳世傑、張瑞晃、廖豐斌(2011)。企業內部行銷機制對組織成員之組織承諾的影響-工作滿足中介效果之檢定。北商學報，19，1-20。
李右婷(1999)。人力資源策略與管理。台北：華立。
李正綱、黃金印(1992)。人力資源管理。台北：前程。
李正綱、黃金印、陳國基(2004)。人力資源管理：跨時代的角色與挑戰。台北：前程。
李怡庭(2012)。貨幣銀行與金融市場(第2版)。台北：翰蘆。
李義男(1985)。職業發展與員工輔導。台北：自行出版。
李漢雄(2000)。人力資源策略管理。台北：揚智。
李鴻章(2008)。生涯規劃。台北：華騰。
周文玲、謝菌如、王幸珍(2009)。理財人員可信度與顧客服務過程滿意度對顧客知覺風險。文大商管學報，14(1)，57-74。
周瑛琪(2006)。人力資源管理(第二版)。台北：全華。
周談輝(2012)。生涯規劃發展(第三版)。新北市：全華。
林幸台(1987)。生計輔導的理論與實施。台北：五南。
林淑馨(2011)。人力資源管理。台北：三民。
林智芬、李介祿、顏添明(2011)。林務局國家森林志工參與動機及解說訓練成效之研究。林業研究季刊，33(1)，9-16。
林鐘雄(1990)。貨幣銀行學(第六版)。台北：三民。
邱皓政（2004）。社會與行為科學的量化研究與統計分析。台北：五南。
金樹人(2011)。生涯諮商與輔導。台北：東華。
金融監督管理委員會(2011)。金融監督管理委員會組織法。取自http://www.fsc.gov.tw/ch/home.jsp?id=20&;parentpath=0,1,11
金融監督管理委員會(2013)。金融展望月刊2013年12月。取自http://www.fsc.gov.tw/ch/home.jsp?id=159&;parentpath=0,4
金融監督管理委員會銀行局(2013)。金融統計指標2013年10月。取自http://www.banking.gov.tw/ch/home.jsp?id=157&;parentpath=0,4&;mcustomize=bstatistics_view.jsp&;serno=201105120001
國家品質奬(2013)。取自http://nqa.cpc.tw/NQA/Web/R1.aspx
張世佳(2009)。管理學。台北：三民。
張承(2011)。管理學。台北：鼎茂。
張偉豪（2011）。SEM論文寫作不求人。高雄：鼎茂。
張國雄(2010)。管理學。台北：雙葉。
張添洲（2005）。生涯發展與規劃。台北：五南。
張添洲(2007)。學習規劃與生涯發展。台北：五南。
張紹勳(2008)。研究方法-理論與統計。台中：滄海。
張緯良(2011)。管理學(第三版)。台北：雙葉。
張緯良(2012)。人力資源管理。台北：雙葉。
莊財安(1991)。如何建立整體的人力發展體系。管理雜誌199，26-39。
許淑穗、許淑卿、吳淑禎(2009)。師徒功能、生涯自我效能與工作滿意度之關係研究-以台灣科技產業員工為例。王燦槐(主持)，組織與效能。2009年第四屆「社會學與心理學的對話」學術研討會，台北市。
郭國興(1996)。貨幣銀行學-理論與應用。台北：三民。
陸啟超(2008)。生涯規劃。台北：全威。
彭台臨(1989)。人力發展理論與實施。台北：三民。
彭懷恩(2012)。人際關係與溝通技巧。新北市：風雲論壇。
曾光榮、魏鸞瑩、黃金印(2010)。人力資源管理-新時代的角色與挑戰。台北：前程。
游鴻裕(2009)。人力資源管理-新世紀觀點。台北：雙葉。
黃天中(1991)。生涯與生活。台北：桂冠。
黃廷合、齊德彰、鄭錫欽(2008)。人力資源管理-理論與實務。台北。全華。
黃金柱(2004)。管理學。台北：師大書苑。
黃英忠（1989）。現代人力資源管理。台北：華泰。
黃英忠(1995)。現代人力資源管理。台北：華泰。
黃英忠、曹國雄、黃同圳、張火燦、王秉鈞(2002)。 人力資源管理。台北：華泰。
楊智淵、黃文郁(1997)。金融百科。台北：金錢文化。
楊朝祥(1980)。生計輔導-終生的輔導歷程。台北：行政院青輔會。
楊朝祥(1984)。技術職業教育辭典。台北：三民。
楊朝祥(1991)。生計輔導-終生的輔導歷程。行政院青輔會。
楊雅惠(2012)。貨幣銀行學(第五版)。台北：三民。
楊豐華、陳建隆、吳能惠、楊雅棠(2009)。知覺組織支持、組織忠誠與工作倦怠關係之研究-以國內銀行業為例。國立空中大學商學學報，17，247-269。
廖勇凱、楊湘怡(2007)。人力資源管理-理論與應用。台北。智勝。
趙其文(2002)。人力資源管理-理論、策略、方法、例證。台北：華泰。
劉玉玲(2007)。生涯發展與心理輔導。台北：心理。
蔡錫濤、林燦螢、鄭瀛川、金傳蓬(2013)。人力資源管理：理論與實務。台北：雙葉。
諸承明、李晋豪、梁成明(2011)。組織認同與專業認同對於雙軌生涯路徑選擇之關聯性研究-以組織誘因為干擾變項。海運學報，20(2)，65-86。
鄭政宗、莊紋松、楊士弦(2012)。休閒參與對銀行員生活滿意之影響研究。取自http://scholar.google.com.tw/scholar?hl=zh-TW&;q=%E5%A5%B3%E6%80%A7%E9%8A%80%E8%A1%8C%E5%93%A1&;btnG=&;lr
鄭彩鳳、吳慧君(2006)。主管家長式領導與行政人員自我效能、組織承諾及工作滿意度關係之研究：結構方程模式之應用。教育心理與研究，29，47-75。
戴琨修、張偉雄、林玉婷、林舜涓（2009）。國際觀光旅館教育訓練評估模式建構之初探。運動健康與休閒學刊，13，121~142。
謝順峰、吳佩珊、張育菱(2014)。台灣銀行業證照採認與需求之研究。兩岸金融季刊，2(1)，83-124。
鍾思嘉(2008)。大學生的生涯諮商手冊。台北：心理。
簡君倫、連廷嘉(2009)。大學生性格類型、生涯自我效能與生涯決定之相關研究。諮商輔導學報：高師輔導所刊，21，39 – 69。
羅文基(1986)。教育、訓練與人力發展。高雄：復文。
羅文基、朱湘吉、陳如山(1991)。生涯規劃與發展。台北：國立空中大學。
二、英文部份
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