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題名:醫療服務體驗模式--以醫學美容為例
書刊名:管理評論
作者:蘇子炘
作者(外文):Su, Tzu-hsin
出版日期:2016
卷期:35:3
頁次:頁51-70+153-171
主題關鍵詞:醫療服務體驗模式醫學美容結構方程模式Medical service experience modelMSEMMedical cosmetologyStructural equation modeling
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:23
  • 點閱點閱:42
期刊論文
1.Kirezle, Ozge(2011)。Museum Marketing: Shift from Traditional to Experiential Marketing。International Journal of Management Cases,13(4),173-184。  new window
2.Carbone, Lewis P.(1998)。Total Customer Experience Drives Value。Management Review,87(7),62。  new window
3.陳坤成、孔繁麗(20100300)。醫學美容經營策略之探討--以A醫院附設醫學美容中心為例。美容科技學刊,7(1),205-229。  延伸查詢new window
4.楊書成、陳冠霖、趙仲宇(2009)。從體驗行銷觀點探討部落格瀏覽行為之研究--以超級星光大道為例。管理評論,28(1),147-150。new window  延伸查詢new window
5.蘇子炘、何雍慶(20060300)。醫療消費體驗量表之初探。顧客滿意學刊,2(1),55-76。new window  延伸查詢new window
6.Babakus, Emin、Remington, Steven J.、Lucas, George H. Jr.、Carnell, Carol G.(1991)。Issues in the practice of cosmetic surgery: Consumers' use of information and perceptions of service quality。Journal of Health Care Marketing,11(3),12-18。  new window
7.Hennink-Kaminski, Heidi J.、Reid, Leonard N.、King, Karen W.(2010)。The content of cosmetic surgery advertisements placed in large city magazines 1985-2004。Journal of Current Issues and Research in Advertising,32(2),41-57。  new window
8.Herrick, Devon(2003)。Why are health costs rising?。National Center for Policy Analysis,437,1-2。  new window
9.Nowak, Linda I.、Washburn, Judith H.(1998)。Patient sources of information and decision factors in selecting cosmetic surgeons。Health Marketing Quarterly,15(4),45-54。  new window
10.Tam, K. P.、Ng, H. K. S.、Kim, Y. H.、Yeung, V. W. L.、Cheung, F. Y. L.(2012)。Attitudes toward cosmetic surgery patients: The role of culture and social contact。Journal of Social Psychology,152(4),458-479。  new window
11.何雍慶、蘇子炘、張永富(20060300)。病患就醫訊息對體驗模組的影響--以地區醫院為例。醫務管理期刊,7(1),1-16。new window  延伸查詢new window
12.張金鳳、翁瑞宏、黃國峯、錢才瑋(20101200)。美容意願量表:利用健康信念模式預測醫院員工之美容意願與行動。醫務管理期刊,11(4),249-264。new window  延伸查詢new window
13.王敏容、王如萱、王佳惠、敦乃文(20051000)。市場競爭程度對醫院開發自費醫療服務之影響。北市醫學雜誌,2(10),895-906。  延伸查詢new window
14.蘇子炘、林沛縈、陳淑慧(20121200)。醫學美容消費者體驗之品質要素歸類:以Kano二維模式分析。醫務管理期刊,13(4),229-248。new window  延伸查詢new window
15.Lee, Tsung Hung、Chang, Yun Shin(2012)。The influence of experiential marketing and activity involvement on the loyalty intentions of wine tourists in Taiwan。Leisure Studies,31(1),103-121。  new window
16.Hershberger, Scott L.(2003)。The growth of structural equation modeling: 1994-2001。Structural Equation Modeling,10(1),35-46。  new window
17.Schultz, Roberta J.(1996)。The effects of mood states on service contact strategies。Journal of Professional Services Marketing,14(1),117-135。  new window
18.Sinha, Indrajit、DeSarbo, Wayne S.(1998)。An Integrated Approach Toward the Spatial Modeling of Perceived Customer Value。Journal of Marketing Research,35(2),236-249。  new window
19.Carù, Antonella、Cova, Bernard(2003)。Revisiting Consumption Experience: A More Humble But Complete View of the Concept。Marketing Theory,3(2),267-286。  new window
20.Breckler, Steve J.、Wiggins, Elizabeth C.(1984)。Cognitive Response on Persuasion: Affective and Evaluative Determinants?。Journal of Experimental Social Psychology,27(2),180-220。  new window
21.Cova, Bernard(1996)。The Postmodern Explained to Managers: Implications for Marketing。Business Horizons,39(6),15-23。  new window
22.Davies, Fiona、Goode, Mark、Mazanec, Josef、Moutinho, Luiz(1999)。LISREL and Neural Network Modeling: Two Comparison Studies。Journal of Retailing and Consumer Services,6(4),249-261。  new window
23.Herrick, Devon(2010)。Why Health Costs are Still Rising。National Center for Policy Analysis,731,1-2。  new window
24.Poulsson, Susanne H. G.、Kale, Sudhir H.(2004)。The Experience Economy and Commercial Experiences。Marketing Review,4(3),267-277。  new window
25.Schwarz, Nobert、Clore, Gerald L.(1983)。Mood, Misattribution, and Judgments of WellBeing: Informative and Directive Functions of Affective States。Journal of Personality and Social Psychology,45(3),513-523。  new window
26.Shahraki, Rosa(2012)。A Comparative Study of Perssonality Structure and Familiar Performance of Cosmetic Surgery Applicants with the Common People。Interdisciplinary Journal of Contemporary Research in Business,3(12),226-233。  new window
27.Voelker, Tory、Pentiva, Iryna(2011)。Cosmetic Surgery Intent among Generation Y Consumers: A Social Network Perspective。Health Management Quarterly,28(1),38-56。  new window
28.Walls, Andrew R.(2013)。A Cross-Sectional Examination of Hotel Consumer Experience and Relative Effects on Consumer Values。International Journal of Hospitality Management,32(1),179-192。  new window
29.Yu, Ji Y.、Ko, Tae G.(2012)。A Cross-Cultural Study of Perceptions of Medical Tourism among Chinese, Japanese and Korean Tourists in Korea。Tourism Management,33(1),80-88。  new window
30.Park, C. Whan、Young, S. Mark(1986)。Consumer response to television commercials: The impact of involvement and background music on brand attitude formation。Journal of Marketing Research,23(1),11-24。  new window
31.蘇子炘、陳淑慧(20130500)。醫學美容消費者體驗內涵與歷程。中華管理評論,16(2),(6)0-(6)17。  延伸查詢new window
32.Hirschman, Elizabeth C.、Holbrook, Morris B.(1982)。Hedonic Consumption: Emerging Concepts, Methods and Propositions。Journal of Marketing,46(3),92-101。  new window
33.Taylor, Shirley、Todd, Peter A.(1995)。Understanding information technology usage: A test of competing models。Information Systems Research,6(2),144-176。  new window
34.MacCallum, Robert Charles、Hong, Sehee(1997)。Power analysis in covariance structure modeling using GFI and AGFI。Multivariate Behavioral Research,32(2),193-210。  new window
35.Sweeney, Jillian C.、Soutar, Geoffrey N.(2001)。Consumer Perceived Value: The Development of a Multiple Item Scale。Journal of Retailing,77(2),203-220。  new window
36.Novak, Thomas P.、Hoffman, Donna L.、Duhachek, Adam(2003)。The Influence of Goal-Directed and Experiential Activities on Online Flow Experiences。Journal of Consumer Psychology,13(1/2),3-16。  new window
37.Carbone, Lewis P.、Haeckel, Stephan H.(1994)。Engineering customer experiences。Marketing Management,3(3),8-19。  new window
38.Holbrook, Morris B.(1996)。Customer Value: A Framework for Analysis and Research。Advances in Consumer Research,23(1),138-142。  new window
39.蔡雅芳、吳世望、林培剛(20100600)。醫療機構市場導向、創新與內部行銷關聯之探討。產業與管理論壇,12(2),42+44-58。new window  延伸查詢new window
40.Csikszentmihalyi, Mihaly(1997)。Finding flow。Psychology Today,30(4),46-48。  new window
41.Baumgartner, Hans、Homburg, Christian(1996)。Applications of Structural Equation Modeling in Marketing and Consumer Research: A Review。International Journal of Research in Marketing,13(2),139-161。  new window
42.Strahilevitz, Michal A.、Myers, John G.(1998)。Donations to Charity as Purchase Incentives: How Well They Work May Depend on What You Are Trying to Sell。Journal of Consumer Research,24(4),434-446。  new window
43.Schmitt, Bernd(1999)。Experiential Marketing。Journal of Marketing Management,15(1-3),53-67。  new window
44.Holbrook, Morris B.、Hirschman, Elizabeth C.(1982)。The Experiential Aspects of Consumption: Consumer Fantasies, Feeling, and Fun。Journal of Consumer Research,9(2),132-140。  new window
45.狩野紀昭、陳俊卿(19850500)。有魅力的品質與應該有的品質。品質管制月刊,21(5),33-41。  延伸查詢new window
46.Petty, Richard E.、Cacioppo, John T.(1984)。Source Factors and the Elaboration Likelihood Model of Persuasion。Advances in Consumer Research,11(1),668-672。  new window
47.Pine, B. Joseph II、Gilmore, James H.(1998)。Welcome to the Experience Economy。Harvard Business Review,76(4),97-105。  new window
研究報告
1.內政部統計處(2012)。人口數三段年齡組--按區域別分。  延伸查詢new window
學位論文
1.Overby, Jeffrey W.(2000)。The Impact of National Culture Upon The Customer Value Hierarchy: A Comparison Between French and American Consumers(博士論文)。The University of Tennessee,Knoxville。  new window
2.Brakus, Josko(2001)。A theory of consumer experiences(博士論文)。Columbia University,New York。  new window
圖書
1.Rifkin, Jeremy(2001)。The Age of Access: The New Culture of Hyper Capitalism, Where All of Life Is A Paid-for Experience。New York:Penguin Putnam。  new window
2.Blackwell Roger D.、Minlard, Paul W.、Engel, James F.(2005)。Consumer Behavior。South-Western College Publishing。  new window
其他
1.許毓真,朱兆文(2010)。藥妝品及醫學美容產品之商機,http://investtaiwan.nat.gov.tw/news/ind_news_chn_display .jsp?newsid=32andMID=4。  延伸查詢new window
2.黃靖芸(2011)。臺灣醫療美容產業發展,http://www.credit.com.tw/newweb/Market/weekly/index.cfm?sn=97。  延伸查詢new window
3.廖苑利(2010)。臺灣醫學美容診所發展趨勢與市場概況,http://ieknet.iek.org.tw/BookView.do?rptidno=824222664。  延伸查詢new window
圖書論文
1.Schmitt, Bernd、Zarantonello, Lia(2013)。Consumer Experience and Experiential Marketing: A Critical Review。Review of Marketing Research。West Yorkshire:Emerald Group Publishing Limited。  new window
 
 
 
 
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