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題名：探討臺灣文化族群內部遊憩服務品質知覺之同質性
書刊名：餐旅暨觀光
作者：李介祿 引用關係／王青怡
作者(外文)：Li, Chieh-lu／Wang, Ching-yi
出版日期：2018
卷期：15:1
頁次：頁53-75
主題關鍵詞：公園與遊憩；文化同質性；比較研究；服務品質知覺；社會人口統計變數；Park and recreation；Cultural homogeneity；Comparative research；Service quality perception；Socio-demographic
原始連結：連回原系統網址new window
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  • 共同引用共同引用:84
  • 點閱點閱:11
期刊論文
1.Burns, R. C.、Graefe, A. R.、Absher, J. D.(2003)。Alternate measurement approaches to recreational customer satisfaction: Satisfaction only versus gap scores。Leisure Sciences，25(4)，363-380。  new window
2.Ho, C. H.、Sasidharan, V.、Elmendorf, W.、Willits, F. K.、Graefe, A.、Godbey, G.(2005)。Gender and ethnic variations in urban park preferences, visitation, and perceived benefits。Journal of Leisure Research，37(3)，281-306。  new window
3.Laroche, M.、Ueltschy, L. C.、Abe, Shuzo、Cleveland, M.、Yannopoulos, Peter P.(2004)。Service quality perceptions and customer satisfaction: Evaluating the role of culture。Journal of International Marketing，12(3)，58-85。  new window
4.Walker, G. J.、Deng, J.、Dieser, R. B.(2001)。Ethnicity, Acculturation, Self-construal, and Motivations for Outdoor Recreation。Leisure Sciences，23(4)，263-283。  new window
5.Crompton, J. L.、Mackay, K. J.、Fesenmaier, D. R.(1991)。Identifying dimensions of service quality in public recreation。Journal of Park and Recreation Administration，9(3)，15-27。  new window
6.Ueltschy, L. C.、Laroche, M.、Tamilia, R. D.、Yannopoulos, P.(2004)。Cross-Cultural Invariance of Measures of Satisfaction and Service Quality。Journal of Business Research，57(8)，901-912。  new window
7.陳端容、陳東升(20010600)。跨族群的社會連結：工具理性行動邏輯與社會結構的辯證。臺灣社會學刊，25，1-53。new window  延伸查詢new window
8.黃毅志、章英華(20051200)。臺灣地區族群交友界限之變遷：1970年與1997年的比較。臺灣社會學刊，35，127-179。new window  延伸查詢new window
9.McPherson, Miller、Smith-Lovin, Lynn、Cook, James M.(2001)。Birds of a Feather: Homophily in Social Networks。Annual Review of Sociology，27(1)，415-444。  new window
10.Chick, G. E.(2000)。Editorial: Opportunities for cross-cultural comparative research on leisure。Leisure Sciences，22(2)，79-91。  new window
11.Hamilton, J. A.、Crompton, J. L.、More, T. A.(1991)。Identifying the dimensions of service quality in a park context。Journal of Environmental Management，32(3)，211-220。  new window
12.Li, C.-L.、Absher, J. D.、Graefe, A. R.、Hsu, Y. C.(2008)。Research reflections--Services for culturally diverse customers in parks and recreation。Leisure Sciences，30(1)，87-92。  new window
13.王甫昌(20021200)。族群接觸機會？還是族群競爭？：本省閩南人族群意識內涵與地區差異模式之解釋。臺灣社會學，4，11-74。new window  延伸查詢new window
14.Herbig, P.、Genestre, A.(1996)。An examination of the cross-cultural differences in service quality: The example of Mexico and the USA。Journal of Consumer Marketing，13(3)，43-53。  new window
15.歐聖榮(19950900)。遊憩區服務品質模式驗證之研究。觀光研究學報，1(3)，1-27。new window  延伸查詢new window
16.李介祿、Absher, James D.、Zinn, Harry C.、Graefe, Alan R.、Chick, Garry E.(20091200)。A Multi-Ethnic Comparison of Perceptions of Forest Recreation Service Quality。觀光休閒學報，15(3)，213-238。new window  new window
17.李介祿、羅紹麟、王青怡、Chick, Garry E.(20110400)。遊憩與公園管理之比較研究。林業研究專訊，18(2)=100，55-58。  延伸查詢new window
18.俞龍通、何黎明、張國勛(20051200)。遊憩認知品質、遊客滿意度與休閒農業發展：以苗栗縣公館鄉地區為例。聯大學報，2，128-148。  延伸查詢new window
19.許義忠、李幸芳、莊麗君(20121200)。閩南、太魯閣與阿美族居民之跨文化遊憩參與比較。觀光休閒學報，18(3)，189-207。new window  延伸查詢new window
20.游淙祺(20070100)。從當代的文化哲學看赫德的文化思想。國立政治大學哲學學報，17，21-49。new window  延伸查詢new window
21.蔡政宏(20001200)。休閒遊樂業服務品質測度工具應用之實證研究。正修學報，13，241-255。new window  延伸查詢new window
22.Absher, J. D.(1998)。Customer service measures for national forest recreation。Journal of Park and Recreation Administration，16(3)，31-42。  new window
23.Anaza, E.、McDowell, J.(2013)。An investigation of constraints restricting urban Nigerian women from participating in recreational sport activities。Journal of Leisure Research，45(3)，324-344。  new window
24.Barrera, R. B.、García, A. N.、Moreno, M. R.(2014)。Evaluation of the e-service quality in service encounters with incidents: Differences according to the socio-demographic profile of the online consumer。Revista Europea de Dirección y Economía de la Empresa，23(4)，184-193。  new window
25.Burk, B.、Shinew, K.(2013)。Factors that impact African American girls' participation in health-promoting leisure activities。Journal of Park Recreation Administration，31(1)，1-14。  new window
26.Caulkins, D.、Offer-Westort, M.、Trosset, C.(2005)。Perceiving ethnic differences: Consensus analysis and personhood in Welsh-American populations。Mathematical Anthropology and Cultural Theory，1(4)，1-16。  new window
27.Chick, G. E.(1997)。Cultural complexity: The concept and its measurement。Cross-Cultural Research，31(4)，275-307。  new window
28.Chick, G. E.、Li, C.、Zinn, H. C.、Absher, J. D.、Graefe, A. R.(2007)。Ethnicity as a construct in leisure research: A rejoinder to Gobster。Journal of Leisure Research，39(3)，554-566。  new window
29.Donthu, N.、Yoo, B.(1998)。Culture influences on service quality expectations。Journal of Service Research，1(2)，178-186。  new window
30.Lee, K. J.、Scott, D.(2013)。Interracial contact experience during recreational basketball and soccer: Korean American males' perspectives。Journal of Leisure Research，45(3)，267-294。  new window
31.Li, C.-L.、Lai, P. C.、Chick, G. E.、Zinn, H. C.、Graefe, A. R.(2007)。Cross-cultural models of customer service: A case of country park recreation in Hong Kong。Journal of Park and Recreation Administration，25(3)，41-66。  new window
32.Oyewole, P.(2013)。The role of frequency of patronage and service quality of all-you-can-eat buffet restaurant: A perspective of socio-economic and demographic characteristics of African American consumers。International Journal of Hospitality Management，34(1)，202-213。  new window
33.Paris, C. M.(2012)。Flashpackers: An emerging sub-culture?。Annals of Tourism Research，39(2)，1094-1115。  new window
34.Sasidharan, V.(2002)。Special issue introduction: Understanding recreation and the environment within the context of culture。Leisure Sciences，24(1)，1-11。  new window
35.Senior, P. A.、Bhopal, R.(1994)。Ethnicity as a variable in epidemiological research。British Medical Journal，309(6950)，327-330。  new window
36.Tsang, K. N.、Ap, J.(2007)。Tourists' perceptions of relational quality service attributes: A cross-cultural study。Journal of Travel Research，45(3)，355-363。  new window
37.Walker, G. J.(2009)。Culture, self-construal, and leisure motivations。Leisure Sciences，31(4)，347-363。  new window
38.Weiermair, K.(2000)。Tourists' perceptions towards and satisfaction with service quality in the cross-cultural service encounter: Implications for hospitality and tourism management。Managing Service Quality，10(6)，397-409。  new window
39.Weller, S. C.、Baer, R. D.(2001)。Using electronic scanning forms for data entry。Field Methods，13(2)，198-203。  new window
40.Parasuraman, Ananthanarayanan、Zeithaml, Valarie A.、Berry, Leonard L.(1985)。A Conceptual Model of Service Quality and Its Implications for Future Research。Journal of Marketing，49(4)，41-50。  new window
41.Grönroos, Christian(1984)。A Service Quality Model and Its Marketing Implication。European Journal of Marketing，18(4)，36-44。  new window
42.Cronin, J. Joseph Jr.、Taylor, Steven A.(1992)。Measuring Service Quality: A Reexamination and Extension。Journal of Marketing，56(3)，55-68。  new window
43.Parasuraman, Ananthanarayanan Parsu、Zeithaml, Valarie A.、Berry, Leonard L.(1988)。SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service quality。Journal of Retailing，64(1)，12-40。  new window
44.Furrer, O.、Liu, B. S.-C.、Sudharshan, D.(2000)。The Relationships between Cultural and Service Quality Perceptions: Basic for Cross-cultural Market Segmentation and Resource Allocation。Journal of Service Research，2(4)，355-371。  new window
45.Li, C.-L.、Chick, G. E.、Zinn, H. C.、Absher, J. D.、Graefe, A. R.(2007)。Ethnicity As a Variable in Leisure Research。Journal of Leisure Research，39(3)，514-545。  new window
會議論文
1.詹子人、李介祿(2010)。服務品質知覺之跨文化研究。台灣森林經營之回顧與前瞻學術論文研討會。屏東市：國立屏東科技大學。  延伸查詢new window
研究報告
1.Graefe, A. R.、Absher, J. D.、Burns, R. C.(2001)。Monitoring visitor satisfaction: A comparison of comment cards and more in-depth surveys。  new window
學位論文
1.蔡坤泰(2006)。休閒農場知覺服務品質、遊客滿意度與行為意向關係之研究--以屏東熱帶農業博覽會為例(碩士論文)。國立中山大學。  延伸查詢new window
2.唐經硯(2010)。台灣跨族群工具性交友網絡研究(碩士論文)。國立政治大學。  延伸查詢new window
3.李昀叡(2004)。獨立與非獨立性資料之多重比較(碩士論文)。國立政治大學。  延伸查詢new window
圖書
1.Ball, D.、McCulloch, W.(1999)。International Business: The Challenge of Global Competition。The McGraw-Hill。  new window
2.Blau, Peter M.(1977)。Inequality and heterogeneity: A primitive theory of social structure。Free Press。  new window
3.Hendon, D. W.、Hendon, R. A.、Herbig, P.(1999)。Cross-cultural business negotiations。Westport, CT：Praeger。  new window
4.Manning, R. E.(2010)。Studies in outdoor recreation。Corvallis, OR：Oregon State University Press。  new window
5.Reisinger, Y.(2009)。International tourism: Cultures and behavior。Oxford：Elsevier。  new window
6.Reisinger, Y.、Turner, L. W.(2003)。Cross-cultural behaviour in tourism: Concepts and analysis。Butterworth-Heinemann。  new window
7.Tran, T. V.(2009)。Developing cross cultural measurement。New York, NY：Oxford University Press。  new window
8.Hofstede, Geert H.(2001)。Culture's Consequences: Comparing Values, Behaviors, Institutions and Organisations Across Nations。Thousand Oaks：Sage Publications。  new window
其他
1.太魯閣國家公園(2017)。太魯閣概述，https://www.taroko.gov.tw/zh-tw/Tourism/Outline。  延伸查詢new window
2.行政院客家委員會(2017)。全國客家人口基礎資料調查研究，https://www.hakka.gov.tw/Home/Tour。  延伸查詢new window
3.惠蓀林場(2017)。開始遊記，http://huisun.nchu.edu.tw/service/?parent_id=11。  new window
4.Godbey, G. C.，Payne, L. L.，Orsega-Smith, E.(2001)。Increasing physical activity among older adults，Washington, DC。  new window
 
 
 
 
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