In recent years the major convenience store (CVS) companies have added seating areas to extend the consumer's stay time and per customer transaction due to socio-economic growth and changes of consumption habits, although the change of business policy has triggered the attention of the public and the news media, it is rare to discuss the actual use of the seating area. This article takes two 7-ELEVEN stores in Kaohsiung as a case, comparing the differences of utilization situation of the CVS seating area in two different locations by means of field observation. The result indicates that the ratio between the average daily headcounts and the average seat usage count is different during peak and off-peak periods, and the properties of the business district, the number, configuration and function of the seats will also affect the composition, distribution and residence time of the client. The operator of the store can carry out the differentiated management of the seating area for the peak and off-peak time according to the location of the store.