:::

詳目顯示

回上一頁
題名:自嘲作為情緒性回應的效果分析:以天貓個案為例
書刊名:傳播與社會學刊
作者:姚惠忠賴裕濱付航
作者(外文):Yao, Hui-chungLai, Yu-binFu, Han
出版日期:2021
卷期:56
頁次:頁195-224
主題關鍵詞:類危機自嘲策略情緒性危機傳播天貓購物網站執行長溝通ParacrisisSelf-mocking crisis strategyEmotional crisis communicationT-mall shopping mallCEO communication
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:58
  • 點閱點閱:5
期刊論文
1.Coombs, W. Timothy(2007)。Protecting organization reputations during a crisis: The development and application of situational crisis communication theory。Corporate Reputation Review,10(3),163-176。  new window
2.Huang, Yi-hui、Lin, Ying-hsuan、Su, Shih-hsin(2005)。Crisis Communicative Strategies: Category, Continuum, and Cultural Implication in Taiwan。Public Relations Review,31(2),229-238。  new window
3.Coombs, W. Timothy、Holladay, Sherry J.(2002)。Helping Crisis Managers Protect Reputational Assets: Initial Tests of the Situational Crisis Communication Theory。Management Communication Quarterly: An International Journal,16(2),165-186。  new window
4.Benoit, William L.(1997)。Image Repair Discourse and Crisis Communication。Public Relations Review,23(2),177-186。  new window
5.Coombs, W. Timothy、Holladay, J. Sherry(2012)。The paracrisis: the challenges created by publicly managing crisis prevention。Public Relations Review,38(3),408-415。  new window
6.Lim, J. S.(2017)。How a paracrisis situation is instigated by an online firestorm and visual mockery: testing a paracrisis development model。Computers in Human Behavior,67,252-263。  new window
7.Jin, Y.、Liu, B. F.、Austin, L. L.(2014)。Examining the role of social media in effective crisis management: The effects of crisis origin, information form, and source on publics' crisis responses。Communication Research,41(1),74-94。  new window
8.Bradford, Jeffrey L.、Garrett, Dennis E.(1995)。The Effectiveness of Corporate Communicative Responses to Accusations of Unethical Behavior。Journal of Business Ethics,14(11),875-892。  new window
9.Bentley, J. M.(2015)。Shifting identification: A theory of apologies and pseudo-apologies。Public Relations Review,41(1),22-29。  new window
10.Boyd, D. P.(2011)。Art and artifice in public apologies。Journal of Business Ethics,104(3),299-309。  new window
11.Dewberry, D. R.、Fox, R.(2012)。Easy as 1, 2, 3: Rick Perry and self-deprecation as image restoration。Journal of Contemporary Rhetoric,2(1),1-10。  new window
12.Dynel, M.(2009)。Beyond a joke: Types of conversational humour。Language and Linguistics Compass,3(5),1284-1299。  new window
13.Glenn, P. J.(1991)。Current speaker initiation of two‐party shared laughter。Research on Language and Social Interaction,25(1-4),139-162。  new window
14.Kim, J.(2017)。Elaborating the halo effect of SCCT: How and why performance history affects crisis responsibility and organizational reputation。Journal of Public Relations Research,29(6),277-294。  new window
15.Kim, S.、Zhang, A. Z.、Zhang, B. W.(2016)。Self-mocking crisis strategy on social media: Focusing Alibaba chairman Jack Ma in China。Public Relations Review,42(5),903-912。  new window
16.King, K.(2011)。Professional learning in unlikely spaces: Social media and virtual communities as professional development。International Journal of Emerging Technologies in Learning,6(4),40-46。  new window
17.Ott, L.、Theunissen, P.(2015)。Reputations at risk: Engagement during social media crises。Public Relations Review,41(1),97-102。  new window
18.Roh, S.(2017)。Examining the paracrisis online: The effects of message source, response strategies and social vigilantism on public responses。Public Relations Review,43(3),587-596。  new window
19.Van der Meer, T. G. L. A.、Verhoeven, J. W. M.(2014)。Emotional crisis communication。Public Relations Review,40(3),526-536。  new window
20.Veil, S.、Petrun, E. L.、Roberts, H. A.(2012)。Issue management gone awry: When not to respond to an online reputation threat。Corporate Reputation Review,15(4),319-332。  new window
21.Vigsø, O.(2013)。Ironic crisis communication?。NORDICOM Review,34(2),123-134。  new window
22.Xiao, Y.、Cauberghe, V.、Hudders, L.(2018)。Humour as a double-edged sword in response to crises versus rumors: The effectiveness of humorously framed crisis response messages on social media。Journal of Contingencies and Crisis Management,26(2),247-260。  new window
23.Yao, H.-C.、Lai, Y.-B.(2019)。Facial expressions and verbal response strategies in postcrisis communication。Journal of Business and Technical Communication,33(1),91-111。  new window
24.Yu, Changrong(2013)。Two interactional functions of self-mockery in everyday English conversations: A multimodal analysis。Journal of Pragmatics,50(1),1-22。  new window
25.Lee, S.、Chung, S.(2012)。Corporate apology and crisis communication: The effect of responsibility admittance and sympathetic expression on public's anger relief。Public Relations Review,38(5),932-934。  new window
研究報告
1.Krippendorff, K.(20110125)。Computing Krippendorff's alpha-reliability。  new window
圖書
1.游梓翔(2000)。演講學原理:公共傳播的理論與實際。台北:五南。  延伸查詢new window
2.Lerbinger, Otto(1997)。The Crisis Manager: Facing Risk and Responsibility。Mahwah, New Jersey:Lawrence Erlbaum Associates, Inc.。  new window
3.Coombs, W. T.(2014)。Ongoing crisis communication: Planning, management, and responding。Sage。  new window
4.吳宜蓁(2002)。危機傳播--公共關係與語藝觀點的論點與實證。五南。new window  延伸查詢new window
5.Lazarus, R. S.(1991)。Emotions and adaptation。Oxford University Press。  new window
6.McGhee, P. E.(1996)。The laughter remedy: Health, healing and the amuse system。Dubuque, IA。  new window
圖書論文
1.溫偉群(2018)。社群媒體時代口語傳播研究的挑戰:以形象修護研究為例。社群媒體與口語傳播。五南。  延伸查詢new window
2.Chen, Y.、Cameron, G.(2018)。The status of social-mediated crisis communication research: An analysis of published articles in 2002-2014。Social media and crisis communication。Routledge。  new window
3.Coombs, W. T.(2018)。Revising situational crisis communication theory: The influences of social media on communication theory。Social media and crisis communication。Routledge。  new window
 
 
 
 
第一頁 上一頁 下一頁 最後一頁 top
:::
無相關著作
 
QR Code
QRCODE