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題名：八仙樂園塵爆事件相關責任方危機溝通之探討
書刊名：理論與政策
作者：范宜珊／蔡蕙如
作者(外文)：Fan, Yi-shan／Tsai, Huei-ju
出版日期：2019
卷期：22:1=80
頁次：頁51-80
主題關鍵詞：塵爆；危機責任方；危機溝通；貫時性研究；Dust explosion；Parties responsible for the crisis；Crisis communication；Longitudinal research
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:70
  • 點閱點閱:7
期刊論文
1.Wen, W.,Yu, T.、Benoit. W. L.(2009)。Our hero Wang can't be wrong! A case study of collectivistic image repair in Taiwan。Chinese Journal of Communication，2(2)，174-192。  new window
2.溫偉群、游梓翔(20100600)。八八水災救災過程中馬團隊對外傳播的檢討與啟示。選舉評論，8，1-17。new window  延伸查詢new window
3.Schultz, F.、Utz, S.、Goritz, A.(2011)。Is the medium the message? Perceptions of and reactions to crisis communication via twitter, blogs and traditional media。Public Relations Review，37(1)，20-27。  new window
4.Kim, H. K.、Niederdeppe, J.(2013)。The Role of Emotional Response during an H1N1 Influenza Pandemic on a College Campus。Journal of Public Relations Research，25(1)，30-50。  new window
5.McDonald, L. M.、Sparks, B.、Glendon, A. I.(2010)。Stakeholder Reactions to Company Crisis Communication and Causes。Public Relations Review，36(3)，263-271。  new window
6.姚惠忠、汪睿祥(20081100)。選舉危機情境分類之探討。選舉研究，15(2)，67-90。new window  延伸查詢new window
7.Claeys, An-Sofie、Cauberghe, V.、Vyncke, P.(2010)。Restoring reputations in times of crisis: An experimental study of the Situational Crisis Communication Theory and the moderating effects of locus of control。Public Relations Review，36(3)，256-262。  new window
8.Coombs, W. Timothy(2006)。The protective powers of crisis response strategies: Managing reputational assets during a crisis。Journal of Promotion Management，12(3/4)，241-260。  new window
9.Coombs, W. Timothy(2007)。Protecting organization reputations during a crisis: The development and application of situational crisis communication theory。Corporate Reputation Review，10(3)，163-176。  new window
10.Benoit, W. L.、Gullifor, P.、Panici, D. A.(1991)。President Reagan's defensive discourse on the Iran‐Contra affair。Communication Studies，42，272-294。  new window
11.姚惠忠(20131200)。情境認知缺口對危機溝通效果之影響。管理學報，30(5)，429-443。new window  延伸查詢new window
12.Benoit, William L.、Henson, Jayne R.(2009)。President Bush's Image Repair Discourse on Hurricane Katrina。Public Relations Review，35(1)，40-46。  new window
13.吳宜蓁(20020300)。「A錢」與「清廉」之間--解讀興票案的危機情境、危機反應策略與媒體效能。傳播文化，9，203-238。new window  延伸查詢new window
14.Coombs, W. Timothy、Holladay, Sherry J.(1996)。Communication and Attributions in a Crisis: An Experimental Study in Crisis Communication。Journal of Public Relations Research，8(4)，279-295。  new window
15.Huang, Yi-hui(2006)。Crisis Situation, Communication Strategies, and Media Coverage: A Multicast Study Revisiting the Communicative Response Model。Communication Research，33(3)，180-205。  new window
16.Huang, Yi-hui、Lin, Ying-hsuan、Su, Shih-hsin(2005)。Crisis Communicative Strategies: Category, Continuum, and Cultural Implication in Taiwan。Public Relations Review，31(2)，229-238。  new window
17.Benoit, W. L.、Brinson, S. L.(1994)。AT&T: Apologies are not enough。Communication Quarterly，42，75-88。  new window
18.Coombs, W. Timothy(1998)。An Analytic Framework for Crisis Situations: Better Responses From a Better Understanding of the Situation。Journal of Public Relations Research，10(3)，177-191。  new window
19.Rindova, V. P.、Fombrun, C. J.(1999)。Constructing competitive advantage: the role of firm-constituent interactions。Strategic Management Journal，20(8)，691-710。  new window
20.Coombs, W. T.(1995)。Choosing the right words: The development of guidelines for the selection of the 'appropriate' crisis-response strategies。Management Communication Quarterly，8(4)，447-476。  new window
21.Coombs, W. Timothy、Holladay, Sherry J.(2007)。The Negative Communication Dynamic: Exploring the Impact of Stakeholder Affect on Behavioral Intention。Journal of Communication Management，11(4)，300-312。  new window
22.Benoit, William L.(1997)。Image Repair Discourse and Crisis Communication。Public Relations Review，23(2)，177-186。  new window
23.Coombs, W. T.、Holladay, S. J.(2005)。An exploratory study of stakeholder emotions: affect and crises。Research on Emotion in Organizations，1(1)，263-280。  new window
24.Meng, J.(2010)。SK-II China and Its Skin Cream Scandal: An Extended Analysis of the Image Restoration Strategies in A Non-Western Setting。Public Relations Review，36，66-69。  new window
25.汪睿祥、姚惠忠(20151000)。事實與感知的兩難：期望缺口危機傳播模型。新聞學研究，125，175-216。new window  延伸查詢new window
26.姚惠忠、莊傑雄(20140900)。產品涉入、品牌忠誠與危機溝通模型。危機管理學刊，11(2)，91-100。new window  延伸查詢new window
27.姚惠忠、鄭婕妤(2010)。危機溝通策略與溝通效果--以莫拉克颱風為例。傳播管理與研究，10(2)，37-68。  延伸查詢new window
28.姚惠忠、楊奕源(20140800)。危機溝通之期望缺口模型。組織與管理，7(2)，127-163。new window  延伸查詢new window
29.姚惠忠(20140600)。恐懼與生氣情緒在危機溝通中的角色。中華傳播學刊，25，193-222。new window  延伸查詢new window
30.Choi, Y、Lin, Y. H.(2009)。Consumer Responses to Crisis: Exploring the Concept of Involvement in Mattel Product recallsInvolvement in Mattel Product recalls。Public Relations Review，35，18-22。  new window
31.Coombs, W. T.(1999)。Information & compassion in crisis responses: A test of their effects。Journal of Public Relations Research，11，125-142。  new window
32.Coombs, W. T.、Holladay, S. J.(2002)。Crisis Managers Protect Reputational Assets: Initial Tests of the Situational Crisis Communication Theory。Management Communication Quarterly，16(2)，165-186。  new window
33.Benoit, William L.、Brinson, Susan L.(1999)。Queen Elizabeth's Image Repair Discourse: Insensitive Royal or Compassionate Queen?。Public Relations Review，25(2)，145-156。  new window
34.吳齊殷、張明宜、陳怡蒨(2008)。尋找機制與過程：長期追蹤研究的功用。αβγ量化研究學刊，2(1)，1-26。  延伸查詢new window
35.Bradford, Jeffrey L.、Garrett, Dennis E.(1995)。The Effectiveness of Corporate Communicative Responses to Accusations of Unethical Behavior。Journal of Business Ethics，14(11)，875-892。  new window
36.Choi, Y.、Lin, Y.-H.(2009)。Consumer responses to Mattel product recalls posted on online bulletin boards: Exploring two types of emotion。Journal of Public Relations Research，21(2)，198-207。  new window
37.Coombs, W. Timothy、Holladay, Sherry J.(2008)。Comparing apology to equivalent crisis response strategies: Clarifying apology's role and value in crisis communication。Public Relations Review，34(3)，252-257。  new window
38.Morgan, Robert M.、Hunt, Shelby D.(1994)。The commitment-trust theory of relationship marketing。Journal of Marketing，58(3)，20-38。  new window
39.Lee, S.、Chung, S.(2012)。Corporate apology and crisis communication: The effect of responsibility admittance and sympathetic expression on public's anger relief。Public Relations Review，38(5)，932-934。  new window
圖書
1.Weiner, B.(2006)。Social Motivation, Justice, and the Moral Emotions: An Attributional Approach。Mahwah, N.J.：Lawrence Erlbaum Associates。  new window
2.Coombs, W. Timothy、林文益、鄭安鳳(2003)。危機傳播與溝通--計畫、管理與回應。台北：風雲論壇。  延伸查詢new window
3.Cooper, Donald R.、Schindler, Pamela S.、古永嘉、楊雪蘭(2014)。企業研究方法。臺北市：麥格羅希爾。  延伸查詢new window
4.邱皓政(2002)。量化研究與統計分析方式。臺北：五南。  延伸查詢new window
5.吳宜蓁(20050000)。危機傳播 : 公共關係與語藝觀點的理論與實證。臺北：五南。new window  延伸查詢new window
6.吳明隆(2009)。SPSS操作與應用：問卷統計分析實務。五南圖書出版股份有限公司。  延伸查詢new window
其他
1.王宣晴(20150628)。八仙總經理：只提供場地活動包給瑞博，http://udn.com/news/index。  延伸查詢new window
2.任羿馨(20150628)。八仙爆炸主辦單位致歉「風勢大引燃火勢」，http://udn.com/news/index。  延伸查詢new window
3.金仁皓(20151016)。八仙塵爆案偵結呂忠吉被起訴求處重刑，http://www.ltn.coni.tw/。  延伸查詢new window
4.張榮祥(20150627)。朱立倫致電北基桃請求協助軍方也投入救援，http://www.ltn.com.tw/。  延伸查詢new window
5.簫博文、謝幸恩(20150701)。八仙切割推給承租公司，http://www.chinatimesxom/。  延伸查詢new window
6.(20150628)。「八仙樂圜粉塵爆炸事件」造成12人不幸罹難，https://thcmc.udn.com。  延伸查詢new window
圖書論文
1.Elliot, J. D.(2010)。How do past crises affect publics' perceptions of current events? an experiment testing corporate reputation during an adverse event。The handbook of crisis communication。West Sussex：Wiley-Blackwell。  new window
 
 
 
 
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