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題名:勞工動多樣性對多國籍企業組織非財務績效之分析
作者:王騰坤
作者(外文):Teng Kun WANG
校院名稱:中國文化大學
系所名稱:國際企業管理研究所
指導教授:謝安田
學位類別:博士
出版日期:2006
主題關鍵詞:勞動多樣性企業組織績效產業技術程度產業別相似性多樣性創造力相關性workforce diversityorganization performancetechnological degrees of industry
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勞動多樣性(workforce diversity)為企業國際化時所產生員工管理異質現象,企業有其獨特的組織文化,在面對勞動多樣性時,特別在不同技術程度的產業之下,就會對企業組織績效產生不同的結果,特別是對不同國籍的員工管理上。其次,員工屬性愈相似愈能增加彼此的瞭解,但是不相似性的發生卻會產生正、負兩面之影響,正面影響如增加創造力,負面影響會增加衝突,故可藉由文化認同與訓練去瞭解此互動關係在人力資源上有效管理。
本研究針對上述之關係,導入「產業技術程度」、「企業國際化」與「海外市場涉入程度」觀點,此三項過去在探討勞動多樣性的研究中被忽略的重要變數,來發現能夠解釋企業組織,特別是在多國籍企業的績效評估上,並依據各產業別的技術程度與國際競爭程度予以歸類,探索企業所雇用之外籍員工的情境,來分析勞動多樣性對企業組織績效之影響。問卷之架構將涵蓋本研究中的相關討論,對不同變數之影響來加以檢定其關係。其分析方法,將蒐集回來的樣本資料先行整理、歸類,來做敘述性統計與相關性統計,並對各項研究假設進行統計檢定,來對在企業組織績效與國際化程度之議題之間進行深入之探討並以合理的詮釋來建議適當的處理方案。
Workforce diversity is the heterogenous phenomena for foreigen employees in in-ternational businesses. Multinational enterprises have their own types of organizational culture in which the workforce diversity will influence organizational performance un-der different technological degrees of industry. Moreover, the more similarity of the characteristics of employers, the more understanding of the diverse work force. On the other hand, the occurrences of dissimilarity will result in two effects. A positive effect will increase creativity, but a negative effect will raise infighting within the organization. Through the utilization of a culture assimilator and cross-cultural training to deal with workforce diversity, this study would explore the interdependent relationship among different national employers to get the efficient management of human resources.
This research proposal also introduces the concepts of ”the technological degrees of industry” , “the globalization of enterprises” and “the involvement degree of foreign market”, which were neglected in the previous research of workforce diversity. Primary data were analyzed to examine the reaction and perception of workforce diversity across countries. Empirical results indicate the prevalence of the technological degree of in-dustry and the degree of international competition that affect the performance of or-ganizations. The questionnaire, which includes the relative literatures and the survey data collected for statistical description and testing, will be designed. The data will be stored automatically to analyze the phenomena of workforce diversity and provide rea-sonable suggestions for managing diverse work teams effectively.
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