一、中文部分
[1]胡同來，莊紹妤，謝文雀和郭人介，2010，通路權力、通路氣候、夥伴關係與合作績效之研究：數位相機產業實證，管理與系統，第17卷，第2期，頁183-205。
[2]張心馨和莊雙喜，2007，電子化夥伴關係管理對通路權力運用、協同商務關係及通路合作績效之研究，資訊管理學報，第14卷，第1期，頁209-235。
[3]張旭華和呂鑌洧，2007，整合二維品質模式與品質機能展開應用於高等技職教育服務之實證研究，品質學報，第14卷，第4期，頁405-421。
[4]湯玲郎和莊態旭，2004，Kano 二維模式在開發汽車設備品質功能之研究，管理學報，第21卷，第3期，頁311-330。
[5]湯玲郎和陸思穎，2004，以Kano模式探討國內手機功能與服務品質之研究，品質學報，第11卷，第3期，頁193-205。
[6]劉明盛，2008，應用Kano模式探討大學教育品質─以某科技大學為例，品質學報，第15卷，第1期，頁39-61。
[7]鄧維兆和李友錚，2007，北投溫泉旅館關鍵服務品質屬性確認─Kano模式與IPA之應用，品質學報，第14卷，第1期，頁99-111。
[8]行政院主計處，2010，經濟成長與國民所得，國民經濟動向統計季報，第132期。
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