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題名：以所羅門四組準實驗設計評估團隊建立訓練的成效--某大型壽險公司的個案分析
書刊名：管理學報
作者：林文政 引用關係／陳必碩 引用關係／江琬瑜
作者(外文)：Lin, Wen-jeng／Chen, Pi-so／Chiang, Wan-yu
出版日期：2003
卷期：20:5
頁次：頁899-928
主題關鍵詞：訓練成效評估；訓練移轉；團隊建立；Evaluation of training effectiveness；Training transfer；Team building training
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(6) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:5
  • 共同引用共同引用:17
  • 點閱點閱:77
本研究主要檢驗一家大型保險公司團隊訓練的成效，以及檢驗社會支持與團隊知識之交互作用對於受訓者團隊行為表現的影響。本研究運用Solomon四組實驗設計並作前測污染效果的控制，進行資料蒐集與統計分析。研究結果顯示團隊訓練有顯著的成效，受訓者團隊知識與團隊行為有顯著改善，而該訓練成效非來自於前測的污染效果。此外，透過階層多元迴歸分析的結果也顯示，直屬主管與同事的支持，明顯地有助於受訓者將課堂學習的結果(即團隊知識)，有效地移轉至實際工作上(即團隊行為)，亦即社會支持具有強化學習移轉的效果。研究結果的管理意涵與限制亦在文中加以討論。
The purpose of this study was to examine the effectiveness of a team-building training, and interactive relationship of social support and learning outcomes of trainees’ team behaviors in a large-size insurance company. This study utilized Solomon four-group design and the potential contaminating effect pretest was monitored. The results indicated that the team-building training was effective without pretest contaminations. In addition, the results from hierarchical multiple regression analysis reported that social support from trainees’ immediate supervisors and colleagues was found to significantly moderate the relationship between trainees’ learning outcomes and trainees’ team behaviors. The implications and limitations of the results are discussed.
期刊論文
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17.Cobb, Sidney(1976)。Presidential Address-1976. Social Support as a Moderator of Life Stress。Psychosomatic Medicine，38(5)，300-314。  new window
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19.Cohen, Sheldon、Wills, Thomas Ashby(1985)。Stress, social support, and the buffering hypothesis。Psychological Bulletin，98(2)，310-357。  new window
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42.Rentsch, J. R.、Heffner, T. S.、Duffy, L. T.(1994)。What You Know Is What You Get From Experience: Team Experience Related to Teamwork Schemas。Group & Organization Management，19(4)，450-474。  new window
43.Sandler, G. B.(1973)。Improving Participant Observation - The T-Group as An Answer。The Journal of Applied Behavioral Science，9(1)，51-61。  new window
44.Smith-Jentsch, K. A.、Salas, E.(1996)。Training Team Performance-Related Assertiveness。Personnel Psychology，49，909-936。  new window
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46.Tannenbaum, S. I.、Yukl, G.(1992)。Training and Development in Work Organization。Annual Review of Psychology，43，399-411。  new window
47.Thomas, J. B.、Kenneth, P. D. M.(1996)。Diagnosing Whether An Organization Is Truly Ready to Empower Work Teams: A Case Study。Human Resource Planning，19，38-47。  new window
48.Thomas, K.(1977)。A Satire - The Phenomenology of the Confirmed Thinker, or Catch-22 in A T-Group。The Academy of Management Review，2(2)，303-308。  new window
49.Voight, M.、Callaghan, J.(1999)。A Team Building Intervention Program: Application and Evaluation with Two University Soccer Teams。Journal of Sport Behavior，24(4)，420-431。  new window
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會議論文
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研究報告
1.Oser, R. L.、McCallum, G. A.、Salas, E.、Morgan, B. B., Jr.(1989)。Toward A Definition of Teamwork: An Analysis of Critical Team Behavior。Orlando, FL。  new window
學位論文
1.林奕如(2000)。「變革管理課程」訓練成效之評估及影響訓練成效因素之探討(碩士論文)。國立中央大學。  延伸查詢new window
2.吳祉龍(2001)。企業營業人員訓練活動之規劃及其成效評估--以X公司為例分析(碩士論文)。國立中央大學，沒有紀錄。  延伸查詢new window
3.黃煒(1999)。管理才能發展方案系統性評估之實驗研究－以神經語言程式學為例，沒有紀錄。  延伸查詢new window
圖書
1.Cannon-Bowers, J. A.、Salas, E.、Tannenbaum, S. I.、Volpe, C. E.(1995)。Team Effectiveness and Decision Making in Organizations。San Francisco, CA：Jossey-Bass Inc., Publishers。  new window
2.Kirkpatrick, D. L.(1975)。Evaluating Training Programs: A Collection of Articles from the Journal of the American Society for Training and Development。Madison, Wisconsin：American Society for Training and Development。  new window
3.Hackman, J. R.(1990)。Groups That Work (And Those That Do not): Creating Conditions for EVective Teamwork。San Francisco：Jossey-Bass。  new window
4.Wexley, K. N.、Latham, G. P.(1981)。Developing and Training Human Resources in Organizations。Glenview, IL：Scott Foresman & Company。  new window
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9.黃俊英(1999)。行銷研究：管理與技術。台北：華泰。  延伸查詢new window
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12.孫得雄(2000)。實地實驗研究。社會及行為科學研究法，上冊。臺北市。  延伸查詢new window
13.Kirkpatrick, D. L.(1976)。Evaluation of Training。Training and Development Handbook。New York, NY。  new window
14.Leigh, A.、Maynard, M.(1998)。Leading Your Team: How to Involve and Inspire Teams。Leading Your Team: How to Involve and Inspire Teams。London, UK。  new window
15.Oser, R. L.、McCallum, G. A.、Salas, E.、Morgan, B. B., Jr.(1992)。Toward A Definition of Teamwork: Behavioral Elements of Successful Teams。Toward A Definition of Teamwork: Behavioral Elements of Successful Teams。Orlando, FL。  new window
16.Wellins, R. S.、Byham, W. C.、Dixon, G. R.(1994)。Inside Teams: How 20 World-Class Organizations Are Winning through Teamwork。San Francisco, CA：Jossey-Bass Publishers。  new window
圖書論文
1.Kirkpatrick, D. L.(1987)。Evaluation。Training and development handbook: A guide to human resource development。New York, NY：McGraw-Hill。  new window
 
 
 
 
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