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題名:臺灣高等餐旅教育學生學習滿意度之研究
書刊名:餐旅暨家政學刊
作者:鄧之卿 引用關係
作者(外文):Teng, Chih-ching
出版日期:2006
卷期:3:2
頁次:頁153-167
主題關鍵詞:餐旅教育學習滿意度教育品質Hospitality educationLearning satisfactionEducation quality
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(9) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:9
  • 共同引用共同引用:40
  • 點閱點閱:92
本研究旨在探討國內高等餐旅教育學生之學習滿意度、形成因素、以及各項 因素的預測效果。研究發現學習滿意度的形成構面分別為「課程」、「設備與環 境」、「教學與成果」、「實習規劃」、「實習單位」、「職涯輔導」等六個因素。而這 些因素的預測效果僅有「課程」、「教學與成果」和「職涯輔導」等三項達到顯著 水準。此外,研究結果亦發現學生的背景特性(實習機構和餐旅相關工讀經驗) 對於學習滿意度的認知呈現了顯著的差異。最後,本研究針對主要的研究發現進 行討論,並提出強化學生的學習經驗和重視學習滿意度衡量的重要性。
This study was attempted to investigate undergraduate hospitality students’ learning satisfaction, composed factors, and their effects on predicting students’ learning satisfaction in Taiwan. The empirical results showed that six factors in students’ learning satisfaction were extracted, including curricula, facilities and equipment, teaching and learning outcomes, student placement design, student placement unit, and career guidance. However, only three factors demonstrated statistical significance on the effect of learning satisfaction. The findings also exhibited partially significant differences between students’ demographic variables (student placement unit and hospitality work experience) and their learning satisfaction. Finally, implications and suggestions for the hospitality education were also discussed to promote the value of students’ learning experience and satisfaction.
期刊論文
1.Barron, P. E.、Maxwell, G. A.(1993)。Hospitality Management Students’ Image of the Hospitality Industry。Intemational Journal of Contemporary Hospitality Management,5(5),5-8。  new window
2.Becket, N.、Brookes, M. L.(2005)。Analysing quality audits in higher education。Brookes ejournal of Learning and Teaching,1(2),1-12。  new window
3.Waryszak, R. Z.(1999)。Students' expectations from their cooperative education placements in the hospitality industry: An international perspective。Education + Training,41(1),33-40。  new window
4.Kelley-Patterson, D.、George, C.(2001)。Securing graduate commitment: An exploration of the comparative expectations of placement students, graduate recruits and human resource managers within the hospitality, leisure and tourism industries。Hospitality Management,20(4),311-323。  new window
5.洪久賢(2003)。從美澳餐旅教育發展模式反思臺灣餐旅教育之發展。師大學報. 教育類,48(2),125-150。new window  延伸查詢new window
6.Chadwick, K.、Ward, J.(1987)。Determinants of consumer satisfaction with education: Implications for college & university administrators。College & University,62(3),236-246。  new window
7.郭德賓(20040900)。技職教育實務課程學生滿意度之研究:以國立高雄餐旅學院餐飲實務課程為例。餐旅暨家政學刊,1(1),87-104。new window  延伸查詢new window
8.Cheng, Yin Cheong、Tam, Wai Ming(1997)。Multi-Models of Quality in Education。Quality Assurance in Education,5(1),22-31。  new window
學位論文
1.馬芳婷(1989)。社教機構短期研習班教師教學行為與學生學習滿意度之研究(碩士論文)。國立臺灣師範大學。  延伸查詢new window
2.林佩怡(1999)。二專餐飲管理科學生學習滿意度之研究(碩士論文)。中國文化大學。  延伸查詢new window
3.劉麗雲(2000)。專科餐旅教育三明治教學之效能評估研究(碩士論文)。中國文化大學。  延伸查詢new window
4.鄭田(1995)。交通部電信訓練所學員覺察之學習滿意度調查研究(碩士論文)。國立交通大學。  延伸查詢new window
5.柯淑屏(2003)。高職餐飲管理科學生學習滿意度之研究--以桃園地區為例(碩士論文)。世新大學。  延伸查詢new window
6.賴清國(2002)。高職餐飲管理科建教合作學生學習滿意度之研究(碩士論文)。國立臺灣師範大學。  延伸查詢new window
圖書
1.Hayes, B. E(1998)。Measuring Customer Satisfaction。Wisconsin:ASQ Quality Press。  new window
其他
1.教育部統計處(2006)。台灣教育部資訊網電子資料庫。  延伸查詢new window
2.經濟部統計處(2006)。經濟部統計處指標網站電子資料庫。  延伸查詢new window
3.魏世台,盧秀美(1993)。台北醫學院學生學習滿意度與相關因素之分析研究。  延伸查詢new window
4.Behuniak, P., & Gable, R.(1982)。Sex differences in satisfaction with college and attitude about future employment for five college majors。  new window
5.Brookes, M.(2003)。Evaluating the “student experience”: An approach to managing and enhancing quality in higher education。  new window
6.Jackson, N.(1996)。Internal academic quality audit in UK higher education: Part III - the idea of “partnership in trust”.。  new window
7.Jenkins, A. K.(2001)。Making a career of it? Hospitality students’ future perspectives: an Anglo-Dutch study。  new window
8.Knutson, B., Schmidgall, R., & Sciarini, M.(1997)。Teaching evaluations in CHRIE member schools: Perceptions of the students。  new window
9.Kusluvan, S., & Kusluvan, Z.(2000)。Perceptions and attitudes of undergraduate tourism students towards working in the tourism industry in Turkey。  new window
10.Liegler, R. M.(1997)。Predicting student satisfaction in baccalaureate nursing programs: Testing a causal model。  new window
11.Mount, D. J., & Sciarini, M.(1999)。IPI and DSE: Enhancing the usefulness of student evaluation of teaching data。  new window
12.Tough, A. M.(1979)。Major learning effects: recent research and future directions。  new window
13.Wiklund, P. S., & Wiklund, H.(1999)。Student focused design and improvement of university courses。  new window
14.Wilson, K., Lizzo, A., & Ramsden, P.(1997)。The development, validation and application of the course experience questionnaire。  new window
 
 
 
 
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