:::

詳目顯示

回上一頁
題名:贈品的可選擇性與贈品品牌的有無對消費者情緒及購買意願之研究--以消費者選擇目標為干擾變數
書刊名:創新與管理
作者:陳念騏王又鵬徐瑞蓮
作者(外文):Cheng, Nien-chiWang, Yu-pengHsu, Jui-lien
出版日期:2008
卷期:6:1
頁次:頁29-55
主題關鍵詞:贈品的可選擇性贈品品牌的有無消費者情緒購買意願消費者選擇目標Premiums alternativeThe brand of premiumsConsumer's emotionsPurchase intentionConsumer's choice goal
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:35
  • 點閱點閱:25
贈品促銷活動指購買某項產品即附贈一項贈品,甚至更多項以供消費者選擇,是目前市場上最為常見的促銷活動手法。但是當贈品可供選擇時,消費者很可能會因為難以選擇而產生負面情緒,使得呈現出的購買行為會不如廠商所預期。其次,當贈品是否有品牌,在消費者購買時亦會受消費者所注目。過去研究較少針對贈品品牌對消費者情緒做探討,然而消費者正負面情緒的起伏,卻會影響消費者的購買行為則是不爭的事實,本研究為了釐清此議題,特別探討情緒是否會對消費者在主要產品的購買意願上產生影響。再者,消費者面臨贈品選擇時,其對消費者的影響效果,也可能因為消費者本身是一個只接受最好選擇的極大化者,還是只要夠好的選擇即可的差強人意者而有所不同。然而,在贈品促銷活動中,消費者的選擇目標是否會干擾上述關係甚少涉及,本研究係針對上述問題進行探討,並進而期望能對贈品促銷活動的實務運用有所貢獻。本研究的主要目的在於瞭解當廠商決定進行贈品促銷活動後,應如何呈現促銷手法設計之內容, 才能提升消費者正面情緒並進而提升消費者購買意願。最後,希望藉由本研究之研究結果,提供給廠商在日後制定促銷策略之參考。 本研究以3[贈品的可選擇性:可(兩種與七種)與不可(一種)]2[贈品品牌的有無:有與無]=6組的組間因子設計進行驗證。研究結果顯示當消費者對贈品可以選擇時,則消費者的正面情緒會比不可選擇時為高,負面情緒則會比消費者不可選擇時為低。當贈品有品牌時,消費者的正面情緒會比無品牌時為高,負面情緒則比無品牌時為低。當消費者可對贈品進行選擇(贈品為兩項)且贈品有品牌時,消費者正面情緒會達到最高,負面情緒達到最低。消費者情緒在贈品促銷活動與主要產品購買意願之間具有中介效果,而消費者選擇目標則具有干擾作用。
In recent years, owing to the economic repression in Taiwan, marketers adopt different sales promotion tools for sales, hoping to expand its market share. When the marketers put into a lot of resources in the marketing activities in order to attract consumers' attention, how consumer interprets relevant promotion information to make his choice becomes the issue that marketers and researchers concern. The multiple-choice premiums promotion is not uncommon in Taiwan, but the literatures on this issue are insufficient. Therefore, the purpose of this research is to investigate the influence of sales promotion of multiple-choice premiums on consumer's choice and emotions. Furthermore, there is seldom to examine consumer's choice goal as a moderator. This research conducted an experimental design to find out the above conditions. Results suggest that when consumer has the chance to choose premiums, positive emotions are higher and negative emotions are lower than consumer has no chance to choose premiums. When the premium with brand, consumer's positive emotions are higher and negative emotions are lower than the premium without brand. When consumer has the chance to choose the premiums with brand, consumer's positive emotions are highest and negative emotions are lowest. Finally, this research also finds that consumer's emotions have the mediating role and consumer's choice goal has the moderating effect.
期刊論文
1.王又鵬(20010600)。促銷品牌知名度與促銷活動類型對消費者購買意圖影響之研究。實踐學報,32,161-176。  延伸查詢new window
2.Blair, Edward A.、Landon, Eliot Laird Jr.(1981)。The Effect of Reference Prices in Retail Advertisements。Journal of Marketing,45(2),61-69。  new window
3.Brabender, V.、Albrecht, E.、Sillitti, J.、Cooper, J.、Kramer, E.(1983)。A Study of Curative Factors in Short-Term Group Psychotherapy。Hospital and Community Psychiatry,34,643-644。  new window
4.Brown, Steven R.、Cron, William L.、Slocum, John W.(1997)。Effect of Goal-Directed Emotions on Salesperson Volitions, Behavior, and Performance : A Longitudinal Study。Journal of Marketing,61(1),39-50。  new window
5.Isen, A. M.、Horn, N.、Rosenhan, D. L.(1973)。Effects of Success and Failure on Children's Generosity。Journal of Personality and Social Psychology,27(2),239-247。  new window
6.Neslin, Scott A.(1989)。An Alternative Explanation for Lower Repeat Rate after Promotion Purchases。Journal of Marketing Research,26,205-213。  new window
7.Schellenberg, J.、Blevins, G.(1973)。Feeling Good and Helping: How Quickly Does the Smile of Dame Fortune Fad?。Psychological Reports,33(1),72-74。  new window
8.Davis, Scott、Inman, Jeffrey J.、McAlister, Leigh(1992)。Promotion has a negative effect on brand evaluations or does It? Additional disconfirming evidence。Journal of Marketing Research,29,143-148。  new window
9.Mobley, M. F.、Bearden, W. O.、Teel, J. E.(1988)。An Investigation of Individual Responses to Tensile Price Claims。Journal of Consumer Research,15(2),273-279。  new window
10.Batra, Rajeev、Stayman, Douglas M.(1990)。The role of mood in advertising effectiveness。Journal of Consumer Research,17(2),203-214。  new window
11.吳統雄(1995)。態度與行為研究的信度與效度:理論、反應、反省。民意學術專刊,1(2),29-53。  延伸查詢new window
12.Hoyer, Wayne D.、Brown, Steven P.(1990)。Effects of brand awareness on choice for a common, repeated-purchase product。Journal of Consumer Research,17(2),141-148。  new window
13.Dickson, R. P.、Sawyer, A. G.(1990)。Price Knowledge and Search of Supermarket Shoppers。Journal of Marketing,54(3),42-53。  new window
14.Dodson, J. A.、Tybout, Alice M.、Sternthal, Brian(197802)。Impact of Deals and Deal Retraction on Brand Switching。Journal of Marketing,15(1),72-81。  new window
15.Westbrook, R. A.(198708)。Product/consumption-based affective re-sponses and postpurchase processes。Journal of Marketing Research,24(8),258-270。  new window
16.Grewal, D.、Monroe, K. B.、Krishnan, R.(1998)。The effects of price-comparisons advertising on buyers' perceptions of acquisition value, transaction value, and behavioral intentions。Journal of Marketing,62(2),46-59。  new window
17.Swinyard, William R.(1993)。The Effects of Mood, Involvement, and Quality of Store Experience on Shopping Intentions。Journal of Consumer Research,20(2),271-280。  new window
18.Schwartz, Barry、Ward, Andrew、Monterosso, John、Lyubomirsky, Sonja、White, Katherine、Lehman, Darrin R.(2002)。Maximizing Versus Satisficing: Happiness Is a Matter of Choice。Journal of Personality and Social Psychology,83(5),1178-1197。  new window
19.Kahn, Shulamit B.(1995)。Women in the Economics Profession。Journal of Economic Perspectives,9(4),193-206。  new window
20.Babin, Barry J.、Attaway, Jill S.(2000)。Atmospheric Affect as a Tool for Creating Value and Gaining Share of Customer。Journal of Business Research,49(2),91-99。  new window
21.Gardner, Meryl Paula(1985)。Mood States and Consumer Behavior: A Critical Review。Journal of Consumer Research,12(3),281-300。  new window
22.De Wulf, Kristof、Odekerken-Schröder, Gaby J.、Iacobucci, Dawn(2001)。Investments in consumer relationships: A cross-country and cross-industry exploration。Journal of Marketing,65(4),33-50。  new window
23.Johnson, Jean L.(1999)。Strategic integration in industrial distribution channels: Managing the interfirm relationship as a strategic asset。Journal of the Academy of Marketing Science,27(1),4-18。  new window
24.Miller, George A.(1956)。The Magical Number Seven, Plus or Minus Two: Some Limits on Our Capacity for Processing Information。The Psychological Review,63(2),81-97。  new window
25.Gupta, Sunil、Cooper, Lee G.(1992)。The Discounting of Discounts and Promotion Thresholds。Journal of Consumer Research,19(3),401-411。  new window
26.Zeithaml, Valarie A.(1988)。Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence。Journal of Marketing,52(3),2-22。  new window
27.Bagozzi, R. P.、Baumgartner, H.、Yi, Y.(1992)。Appraisal Processes in the Enactment of Intentions to Use Coupons。Psychology and Marketing,9(6),469-486。  new window
學位論文
1.曾忠蕙(2001)。價格建構方式廣告參考物與消費者認知需求對知覺價值與購買意願影響之研究(碩士論文)。實踐大學。  延伸查詢new window
2.王又鵬(1993)。促銷活動對消費者購買行為影響之研究(博士論文)。國立政治大學。new window  延伸查詢new window
圖書
1.貝瑞•史瓦茲、劉世南(2004)。只想買條牛仔褲--選擇的弔詭。台北:天下雜誌。  延伸查詢new window
2.Ellis, A.、Harper, R. A.、Powers, Melvin(1975)。A New Guide to Rational Living。Hollywood, CA:Wilshire Book Company。  new window
3.Bruner, Gordon C.、Hensel, Paul J.(1998)。Marketing Scales Handbook, Volume II: A Compilation of Multi-Item Measures。Chicago:American Marketing Association。  new window
4.奚愷元(2006)。別當正常的傻瓜:教你如何明智做決策。台北:久石文化。new window  延伸查詢new window
5.Blattberg, Robert C.、Neslin, Scott A.(1990)。Sales Promotion: Concepts, Methods, and Strategies。Prentice Hall。  new window
6.Aaker, David A.、Equity, M. B.(1991)。Managing Brand Equity: Capitalizing on the Value of a Brand Name。Free Press。  new window
7.Fishbein, Martin、Ajzen, Icek(1975)。Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research。Addison-Wesley Publishing Company。  new window
8.黃俊英(2000)。行銷研究概論。臺北:華泰書局。  延伸查詢new window
圖書論文
1.Isen, A. M.(1989)。Some Ways in Which Affect Influences Cognitive Process: Implications for Advertising and Consumer Behavior。Cognitive and Affective Responses to Advertising。Lexington, MA:Lexington Books。  new window
2.Tomkins, S. S.(1978)。Script theory : Differential Magnification of Affects。Nebraska Symposium on Motivation。Lincoln, NE:University of Nebraska Press。  new window
3.Clark, M.、Isen, A.(1985)。Toward Understanding the Relationship Between Feeling States and Social Behavior。Cognitive Social Psychology。New York:Elsevier/North-Holland。  new window
4.Diamond, William D.、Sanyal, Abhijit(1990)。The Effect of Framing on The Choice of Supermarket Coupons。Advances in Consumer Research。Provo, UT:Association for Consumer Research。  new window
 
 
 
 
第一頁 上一頁 下一頁 最後一頁 top
:::
1. 行銷學
 
無相關著作
 
QR Code
QRCODE