以民間發展成熟的社區發展協會主導，與協力社區一起開發社區人力資源，扮演基層社會福利輸送的角色，建構社區關懷照顧服務的功能，營造福利化社區，其實是極富挑戰的事。社區關懷照顧服務有賴於健全的社區組織為基礎，而建全的社區組織有賴於以社區內，社區在地的人力參與，共同策劃與經營，方能永續。 本研究主要探討歸來社區發展協會接受內政部補助辦理之「旗艦型計畫-屏東市平安幸福服務站」的執行經驗，經由輔導協力社區，開發社區關懷照顧人力，探討內容包括社區人力資源種類、志願關懷照顧服務人力的召募、培力與管理，落實「由在地人」提供社區關懷照顧服務運作經驗，及其經營困境，以作為後續發展之參考及建議。

Welfare localization is a big challenge. A fully developed community organization takes the lead and in cooperation with the other communities, it intends to develop human resources. This is considered as the basis of social welfare delivery in constructing community care services function. An effective community care needs a well organized community system. A good community organization requires the involvement of the local human resources to plan, implement and maintain the community care. In this research the flagship project of Pingtung Safe Happy Service Station, sponsored by the Interior Ministry has been discussed. This paper introduces various types of human resources within the community care. It describes recruiting, empowerment and management concerning the volunteer personnel for the care services. The experience and the difficulties of the community care service carried out by the local human resources are outlined for elaborating a model for further development of community care.