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題名:三個月內新進護理人員感受護理臨床工作之壓力與因應經驗
書刊名:護理暨健康照護研究
作者:馮明珠陳幼梅吳玲琨吳鈴珠
作者(外文):Feng, Ming-chuChen, Yao-meiWu, Lin-kunWu, Ling-chu
出版日期:2011
卷期:7:2
頁次:頁98-107
主題關鍵詞:新進護理人員壓力因應Newly graduated nursesStressCoping strategies
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(13) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:13
  • 共同引用共同引用:61
  • 點閱點閱:97
背景 : 應屆畢業生帶著有限的專業知識與實習經驗,進入壓力及變化大的醫療工作,期間的角色轉變與適應充滿著壓力與挑戰,此為量性研究難以深入描述。 目的 : 以描述性現象學研究法探討新進護理人員的壓力及調適經驗。 方法 : 以深度訪談法收集資料,對象為南部某醫學中心三個月內新進護理人員。以 Colaizzi之資料分析法進行分析。 結果 : 新進護理人員的壓力: (1) 角色轉換責任重,自我要求難達成;(2) 臨床業務變化大,拼命加班無止息;(3) 學姊超乎想像兇,環境樣樣得適應;(4) 做錯事如觸天條,遭到誤解難說明; (5) 難以融入感孤獨,缺乏支持身心疲。調適策略:(1) 不同的困難,抒發管道有差異;(2) 不期待別人,改變自我較實在;(3) 犯錯後更小心,努力學習向前看;(4) 成就與鼓勵,渡過試用期難關。 結論/實務應用 : 新進護理人員承受多重壓力,也發展出各自的適應方法,醫院的護理主管若能建立臨床輔導員制度,提供持續性支持將有助於新進人員度過試用階段。此外,更應加強新進人員的在職訓練課程以協助其建立專業能力,將有助於提升其自信心,進而促進其留任意願。
Background: With insufficient professional knowledge and limited clinical experience, recently graduated nurses entering stressful and fast changing medical environments often find role transition and adaptation highly challenging. Their stress and coping strategies are difficult to capture using quantitative studies. Purpose: The present study used a descriptive phenomenological design to investigate perceived stresses faced by recently graduated staff nurses and related coping strategies. Methods: Data was collected using several interviews and analyzed using the Colaizzi’s phenomenological method. Participants were recruited from a medical center in southern Taiwan. Ten recently graduated staff nurses still in their three-month probation period were interviewed individually. Results: Findings showed newly graduated nurse stressors as (1) lack of confidence in being able to successfully transition into their new roles and in being able to develop clinical competency and professionalism, (2) lack of control over practice and work overload, (3) unfriendly senior staff, (4) accusations and misunderstandings after making mistakes, and (5) sense of isolation and burnout due to insufficient support from colleagues. Coping strategies for newly-graduated nurses included (1) applying various stress-releasing methods, (2) trying to make personal changes rather than trying to change others, (3) being more cautious when undertaking unfamiliar tasks, and (4) focusing their attentions on direct patient care, which offered a higher probability of reward through patient-given encouragement and gratitude that enhanced subjects’ sense of accomplishment. Conclusions / Implications for nursing management: Recently graduated nurses face relatively high levels of work stress for which they develop coping strategies. Previous research suggests the beneficial effects of clinical counselor and administrative support on helping novice nurses overcome premature career burnout. This study described the lived experiences of junior staff nurses during their initial probation period. Findings suggest that the nurse executives in acute care hospitals should develop counseling programs for junior nurses during probation. Furthermore, onthe-job-training focusing on competency development should be strengthened to facilitate retention.
期刊論文
1.Castledine, G.(2002)。Modern students suffer from acute reality shock。British Journal of Nursing,11(15),1047。  new window
2.林佑樺(20031200)。新進護理人員感受臨床護理工作挫折之探討。慈濟護理雜誌,2(4),83-94。  延伸查詢new window
3.莊玉仙、林淑媛、陳秀月、蔡佩玲(20081100)。新進護理人員的工作壓力與社會支持之調查--以高雄某區域教學醫院為例。高雄護理雜誌,25(2),5-19。  延伸查詢new window
4.陳小蓮、盧美秀、陳品玲(20010200)。臨床護理輔導員制度對新進護理人員輔導成效之探討。新臺北護理期刊,3(1),35-44。  延伸查詢new window
5.Yeh, M. C.、Yu, S.(2009)。Job stress and intention to quit in newly-graduated nurses during the first three months of work in Taiwan。Journal of Clinical Nursing,18(24),3450-3460。  new window
6.黃璉華(20040800)。從護生到護士--談新進護理人員的適應。護理雜誌,51(4),33-36。new window  延伸查詢new window
7.何雪華、劉佩芬、胡曉珍、黃素菲、陳小蓮(20101200)。新進護理人員角色轉換與工作適應歷程之質性研究。護理雜誌,57(6),31-41。new window  延伸查詢new window
8.張慧蘭、盧美秀、林秋芬(20100900)。應屆畢業新進護理人員離職相關因素之探討。醫護科技期刊,12(3),161-172。new window  延伸查詢new window
圖書
1.Beauchamp, Tom L.、Childress, James F.(2001)。Principles of biomedical ethics。Oxford University Press。  new window
其他
1.尹祚芊(2005)。護理專業團體看全民健保十年。  延伸查詢new window
2.陳怡如、陳俞琪、黃淑鶴、盧純華(2002)。新進人員面對壓力之成長經驗。  延伸查詢new window
3.葉明珍(2007)。應屆畢業護生進入職場前預期工作壓力與企盼資源。new window  延伸查詢new window
4.熊秉荃、蔡芸芳(1995)。以支持團體探討精神科新進人員之關切主題。  延伸查詢new window
5.Butler, M. R., & Felts, J.(2006)。Tool kit for the staff mentor: Strategies for improving retention。  new window
6.Duchscher, J. B.(2008)。A process of becoming: The stages of new nursing graduate professional role transition。  new window
7.Laschinger, H. K. S., Grau, A. L., Finegan, J., & Will, P.(2010)。New graduate nurses’ experiences of bullying and burnout in hospital settings。  new window
8.Morrow, S.(2009)。New graduate transitions: Leaving he nest, joining the flight。  new window
9.Newton, J. M., Kelly, C. M., Kremser, A. K., Jolly, B., & Billett, S.(2009)。The motivations to nurse: An exploration of factors amongst undergraduate students, registered nurses and nurse managers。  new window
10.Parsons, M. L., & Stonestreet, J.(2004)。Staff nurse retention-laying the groundwork by listening。  new window
11.Rudman, A., & Gustavsson, J. P.(2010)。Early-career burnout among new graduate nurses: A prospective observational study of intra-individual change trajectories。  new window
12.Scott, E. S., Engelke, M. K., & Swanson, M.(2006)。New graduate nurse transitioning: Necessary or nice?。  new window
13.Smith, L. M., Andrusyszyn, M. A., & Laschinger, H. K. S.(2010)。Effects of workplace incivility and empowerment on newly- graduated nurses’ organizational commitment。  new window
圖書論文
1.Lincoln, Y. S.、Guba, E. G.(1999)。Establishing Trustworthiness。Qualitative Research。Sage。  new window
2.Colaizzi, Paul F.(1978)。Psychological research as the phenomenologist views it。Existential-phenomenological alternatives for psychology。New York:Oxford University Press。  new window
 
 
 
 
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