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題名:臺北市社區大學舞蹈課程知覺服務品質與休閒效益
書刊名:運動休閒管理學報
作者:林昕翰 引用關係鄭溫暖 引用關係邱榮基 引用關係畢璐鑾 引用關係
作者(外文):Lin, Hsi-hanCheng, Wen-nuanChiu, Jong-chiPi, Lu-luan
出版日期:2011
卷期:8:2
頁次:頁55-69
主題關鍵詞:美學效益終身學習生理效益可靠性關懷性Aesthetic benefitsLifelong learningPhysiological benefitsReliabilitySolicitude
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(13) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:12
  • 共同引用共同引用:161
  • 點閱點閱:49
本研究目的在探討台北市社區大學舞蹈課程之知覺服務品質與休閒效益。方法:以台北市 12所社區大學舞蹈課程學員進行立意抽樣調查,採用描述性統計、平均數分析、因素分析、信度分析、獨立樣本 t檢定、單因子多變量及皮爾森相關分析。結果:一、學員多為女性,選擇參與中東舞蹈與國際標準舞者較多。二、學員知覺之服務品質,以「可靠性」之滿意度較高,「反應性」較低,且男性學員知覺之服務品質感受較女性高。三、學員所感受之休閒效益,以美學與生理效益較高,且男性及國際標準舞之學員有較高社交效益之感受。四、舞蹈課程學員知覺之服務品質愈滿意,休閒效益之感受亦愈高,其中「休閒效益」與服務品質之「關懷性」之相關最高。結論:台北市社區大學舞蹈課程知覺服務品質之優劣會影響休閒效益之感受,透過參與舞蹈課程感受休閒運動價值之外,教師與行政單位應重視提供課程之服務品質,尤其須注重對學員的關心與溝通,方能滿足學員之期待與需求,進而提升成人教育之終身學習與休閒效益。
The purpose was to investigate perceived service quality and benefits of leisure on dance curriculum of Taipei Community Colleges. Data were collected from the dance courses of 12 community colleges in Taipei, using purposive sampling investigation. Analysis of the research included descriptive statistics, average analysis, factor analysis, reliability analysis, independent t-test, one-way MANOVA and Pearson correlation analysis. The main results were as follows: 1. Most of the participants were female, and most participants were involved in the Belly Dance and Ballroom Dance. 2. Among perceived service quality, "reliability" was most satisfied, whereas "reactive" was least satisfied. Male participants perceived higher service quality than female. 3. Participants perceived higher aesthetic and physiological benefits. Male participants in the Ballroom Dance perceived higher benefits of leisure. 4. The higher the perceived service quality, the better the perceived benefits of leisure. Conclusion: Perceived service quality of Taipei Community Colleges’ dance curriculum will affect the benefits of leisure. Through participation in dance curriculum, the students would experience the value of recreation. The teachers and the administrative units should maintain professional standards and keep paying attention to the service quality, particularly offering care and communication, in order to meet the expectations and needs of the course participants, and thus to enhance the benefits of lifelong learning on adult education and recreation.
期刊論文
1.王雲幼(20010500)。長壽動力之舞。美育雙月刊,121,52-56。  延伸查詢new window
2.林昕翰、畢璐鑾(20100800)。社區大學舞蹈課程休閒效益之研究--以臺北市社區大學為例。嘉大體育健康休閒,9(2),82-94。new window  延伸查詢new window
3.吳勤榮(2008)。健身俱樂部服務品質、會員滿意度與會員體驗之研究--以高雄市伊士邦健康倶樂部為例。嘉大體育健康休閒期刊,7(2),71-83。new window  延伸查詢new window
4.賴韋伶、畢璐鑾(20080600)。淺談運動舞蹈之休閒效益。大專體育,96,44-50。new window  延伸查詢new window
5.Andrew, J. D.、Clayton, F. W.、Charles, P. D.(2002)。The relationship between counselor satisfactionand extrinsic job factors in state rehabilitation agencies。Rehabilition Counseling Bulletin,45(4),223-232。  new window
6.鄧維兆、張敏慧、蔡志弘(20080600)。高等教育服務品質之研究--以某私立大學為例。品質月刊,44(6),22-29。  延伸查詢new window
7.李玉蘋(19971200)。體育運動舞蹈概述。大專體育,34,74-80。new window  延伸查詢new window
8.Leung, Louis、Lee, Paul S. N.(2005)。Multiple Determinants of Life Quality: The Roles of Internet Activities, Use of New Media, Social Support, and Leisure Activities。Telematics and Informatics,22(3),161-180。  new window
9.Robinson, David W.(1992)。A descriptive model of enduring risk recreation involvement。Journal of Leisure Research,24(1),52-63。  new window
10.張孝銘、林樹旺、余國振(20040200)。慢跑消費者活動參與動機、持續涉入與休閒行為之相關研究。大專體育學刊,6(1),83-93。new window  延伸查詢new window
11.Zeithaml, Valarie A.、Berry, Leonard L.、Parasuraman, Ananthanarayanan Parsu(1996)。The behavioral consequences of service quality。Journal of Marketing,60(2),31-46。  new window
12.張火燦、余月美(20080200)。服務品質、顧客滿意度與顧客忠誠度關係之研究。明新學報,34(1),127-140。new window  延伸查詢new window
13.Parasuraman, A. P.、Zeithaml, Valarie A.、Berry, Leonard L.(1985)。A Conceptual Model of Service Quality and Its Implication for Future Research。Journal of Marketing,49(4),41-50。  new window
14.林昕翰、畢璐鑾(20100400)。臺北市社區大學舞蹈課程之類型。大專體育,107,8-16。new window  延伸查詢new window
15.Anderson, Eugene W.、Sullivan, Mary W.(1993)。The Antecedents and Consequences of Customer Satisfaction for Firms。Marketing Science,12(2),125-143。  new window
16.林聖薇、林煜超、陳窗期(2008)。公部門服務品質、顧客滿意度與員工認知之研究--以台北市商業處為例。聯大學報,5(2),143-162。  延伸查詢new window
學位論文
1.姚代平(2005)。以休閒為動機之業餘戲劇參與者之態度、涉入與休閒效益之探討--以台北地區的大學戲劇社員為例(碩士論文)。大葉大學。  延伸查詢new window
2.蕭佳華(2006)。台灣社區大學的行銷策略與服務品質關係之研究(博士論文)。國立臺中教育大學。new window  延伸查詢new window
3.陳中雲(2001)。國小教師休閒參與、休閒效益與工作滿意之關係研究(碩士論文)。國立臺灣師範大學。  延伸查詢new window
4.張少熙(2003)。台灣地區中學教師參與休閒運動行為模式之研究(博士論文)。國立臺灣師範大學。new window  延伸查詢new window
圖書
1.Rossman, J. Robert、Schlatter, Barbara Elwood、陳惠美、鄭佳昆、沈立(2003)。休閒活動企劃(上):企劃原理與構想發展。品度股份有限公司。  延伸查詢new window
2.邱皓政(2002)。社會與行為科學的量化研究與統計分析 : SPSS中文視窗版資料分析範例解析。臺北市:五南。  延伸查詢new window
3.Gay, L. R.、Airasian, P.(1996)。Educational research: Competencies for analysis and application。Prentice Hall。  new window
4.中華民國成人及終身教育協會(2005)。非正規學習。台北市。  延伸查詢new window
5.Ajzen, I.(1991)。Benefits ofleifure: A social psychological perspective。State Collage, PA。  new window
6.Iso-Ahola, S. E.(1988)。The social psychology of leisure: Past, present and future research。Research about leisure: Past, present, and future。Champaign, EL。  new window
7.Berger, B. G.、Wankel, L. M.(1991)。The persevere and social benefits of sports and physical activity。Benefits of leisure。State College PA。  new window
 
 
 
 
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