壹、中文書目
行政院(民87)。中央政府機關組織基準法草案，行政院。
行政院人事行政局(民87a)。人事統計提要。行政院人事行政局出版。
------(民87b)。中央政府機關總員額法草案。行政院人事行政局。
------(民87c)。人力及服務再造推動計畫草案。行政院人事行政局出版。
------(民88a)。人事制度再造建議書。行政院人事行政局。
------(民88b)。全面修正、簡併、鬆綁人事法規建議書。行政院人事行政局。
行政院內政部(民87)。地方制度法草案。行政院內政部。
行政院主計處(民87)。中華民國統計年鑑。台北：行政院主計處。
行政院研究發展考核委員會(民87a)。政府再造綱領。台北：行政院研究發展考核委員會編印。
------(民87b)。組織再造推動計劃草案。行政院研究發展考核委員會
行政院經濟建設委員會(民87)。法制再造推動計劃草案。行政院經濟建設委員會出版。
------(民88)。政府業務委託民間辦理作業手冊。行政院經濟建設委員會亞太營運服務中心。
朱楠賢(民87)。「組織結構與編制自由化之設計」，研考雙月刊 22(2):53-65。
江炳倫(民74)。政治發展理論。台北：台灣商務印書館股份有限公司。
江丙坤(民87)。「談政府再造-法制再造推動計劃」，研考雙月刊 22(3):29-34。
江明修(民87)。「再造社群政府」，理論與政策 12(2):36-62。
江岷欽(民87)。「企業型政府新詮」，理論與政策 12(2):63-82。江岷欽、劉坤億(民88)。企業型政府。台北：智勝文化事業有限公司。
呂錦珍譯(民86)。標竿學習-向企業典範借鏡。台北：天下文化出版股份有限公司。
吳瓊恩、李允傑、陳銘勳(民89)。公共管理。台北：國立空中大學。
金耀基(民77)。行政生態學。台北：台灣商務印書館股份有限公司。
易君博(民79)。政治理論與研究方法。台北：三民書局。政府再造推動委員會(民88a)。政府再造績效評估報告。政府再造推動委員會出版。
------(民88b)。政府再造庚續推動計畫。政府再造推動委員會出版。
孫本初(民87)。公共管理。台北：智勝文化事業有限公司。孫本初、陳衍宏(民89)。「政府再造的利器-『標竿學習』理念基礎之介紹」，立法院院聞 28(3):30-39。
翁興利(民86a)。「組織員額精簡之新途徑」(上)，人事管理 34(9)：4-10。
----(民86b)。「組織員額精簡之新途徑」(下)，人事管理 34(10)：14-20。
徐有守(民67)。政策科學與研究工作理論方法與實務論文集。台北：作者自印。
----(民77)。我國當今人事制度析論。台北：臺灣商務印書館。
許新枝(民66)。行政學與行政問題。台北：幼獅文化事業公司。
張潤書(民87)。行政學。台北：三民書局，修訂初版。
傅肅良(民83)。人事行政學。台北：三民書局。
黃俊英(民87)。「以企業精神推動政府再造」，研考雙月刊 22(2):46-52。
葉維銓(民87)。「邁向二十一世紀的政府服務-論組織再造」，研考雙月刊 22(3):35-45。
楊朝祥(民87)。「推動政府再造，迎接新紀元」，研考雙月刊 22(3):10-18。
彭文賢(民81)。行政生態學。台北：三民書局。
劉仕顯(民87)。「現階段推動行政革新的生態環境與驅力」，公共行政學報 2:13-51。劉祥得(民83)。現階段我國外籍勞工政策之分析。中國文化大學政治學研究所碩士論文。
劉祥得、孫本初(民89a)。「政策論證興起之探討」，中國行政 67:1-27。
劉祥得(民89b)。「『標竿學習法』之研究-政府再造的新策略」，中國行政評論 9(2):91-134。蕭萬長(民87)。「政府再造的做法與展望」，研考雙月刊 22(3):3-9。
魏啟林(民87)。「建構『人力及服務再造』的願景」，研考雙月刊 22(3):19-27。
貳、英文書目
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Efficiency Unit(1995). Serving the Community. Hong Kong, China: Government Printer.
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Frei, Frances X. & Patrick T. Harker(1999). "Measuring Aggregate Process Performance Using AHP", European Journal of Operational Research 116:436-442.
Frost, Frederick & Amanda Pringle(1993). "Benchmarking or the Search for Industry Best-Practice: A Survey of the Western Australian Public Sector", Australian Journal of Public Administration 52(1):1-11.
Frevert, Larry, Jerry Newfarmer & Amy Cohen Paul(1998). "Kansas City''''s Public Works Benchmarking Experience", Public Management, August:12-15.
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Hatry, Harry P., Louis H. Blair, Donald M. Fisk, John R. Hall, Jr., & Philip S. Schaenman(1992). How Effective Are Your Community Services? Procedures for Measuring Their Quality. Washington, D.C.: Urban Institute and International City/County Management Association.
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Hequet, Marc(1993). "The Limits of Benchmarking", Training, February: 36-41.
Hoggett, M.(1991). "A New Management in the Public Sector?" Policy and Politics 19(4):243-256.
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John, DeWitt, Donald F. Kettl, Barbara Dyer, W. Robert Loven(1994). "What Will New Governance Mean for the Federal Government?" Public Administration Review 54(2):170-175.
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----(1993). "NFPA Surveys U.S. Fire Departments", NFPA Journal 87(4).
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