一、中文文獻
1. 內政部消防署白皮書及網站(民98)：http：//www.nfa.gov.tw
2. 王宗富(民89)，我國國稅稽徵機關績效之評估，中山大學企業管理學系研究所碩士論文。
3. 石滋宜(民74)，自動化、合理化、無人化，中國生產力中心，153-155頁。
4. 台南縣消防局網站(民97)：http：//www.tnf.gov.tw
5. 邱文豐摘譯(民84)，消防工作效率評估，現代消防，第72期， 67-71頁。
6. 呂忠勳(民89)，DEA應用於警察派出所績效評估之研究-以嘉義縣警察局為例，中央警察大學資訊管理研究所碩士論文。
7. 李長貴(民89)，人力資源管理：組織的生產力與競爭力，台北：華泰文化事業股份有限公司。
8. 李青芬、李雅婷、趙慕芬譯(民91)， Stephen P.Robbins(2001)原著，Organization Behavior, 組織行為學，台北：華泰文化事業股份有限公司，487-488頁。
9. 吳定、林英峰等(民79)，行政機關生產力衡量模式之研究，行政院研究發展考核委員會雙月刊，16-24頁。
10. 吳濟華(民83)，推動民間參與都市發展：公私部門協力策略之探討，台灣經濟，28期，1-15頁。
11. 吳濟華、劉春初(民87)，應用DEA模型分析高雄市垃圾清運區隊之生產效率，中山管理評論，6卷，3期，879-902頁。
12. 胡勝川(民81)，車禍與意外死亡-漸受重視的疾病，台灣醫界，35卷，3期，255-258頁。
13. 施能傑(民90)，「建構行政生產力衡量方式之芻議」，新世紀的行政理論與實務，台北：三民書局，194-198頁。
14. 胡勝川(民91)，花蓮地區緊急醫療救護之特徵及品質保證方法，慈濟醫學期刊，14卷，1期，133-145頁。
15. 馬維楊(民87)，台灣高科技產業發展之實證研究，台北：華泰文化事業股份有限公司，61-243頁。
16. 高強、黃旭男、Toshiyuki Sueyoshi (民92)，管理績效評估-資料包絡分析法，台北：華泰文化事業股份有限公司，110-111頁。
17.黃崇墉(民77)，急救醫療系統與功能，公共衛生行政學，9月出版，台北：國興出版社，1127-1141頁。
18. 陳弘毅(民85)，火災學，2月六版，台北：鼎茂圖書出版公司。
19.黃旭男(民81)，資料包絡分析法使用程序之研究及其在非營利組織效率評估上之應用，國立交通大學管理科學研究所博士論文。 20. 許仲緯(民87)，以系統動力學探究某電腦公司部門政策間整體動態結構並建構其管理飛行模擬器，國立中山大學企業管理研究所碩士論文。
21. 陳映達(民91)，高級到院前救護制度之評估研究--救護技術員與急診醫護人員出勤模式之成效差異，國立台灣大學醫療機構管理研究所，碩士論文，93-94頁。
22. 張清溪、許嘉棟、劉鶯釗、吳聰敏(民82)，經濟學---理論與實務(2nd ed.) ，台北：雙葉書廊。
23. 張裕忠(民82)，地方政府消防力及消防小隊配置之相關研究，中央警官學校警政研究所碩士論文。
24. 游家祝(民85)，台灣都會區消防力規劃及消防分小隊配置之研究，中央警察大學消防學系研究所碩士論文。
25. 陶在樸(民88)，系統動態學－直擊「第五項修練」奧秘，台北市：五南出版社。
26. 張秋元(民98)，政府機關員額配置合理化的意涵與策略，行政院研究發展考核委員會雙月刊，33卷，3期，76-82頁。
27. 楊永年(民86)，警察組織績效評估－就李總統六個月內改善治安之承諾論述，中央警察大學警學叢刊，28卷，1期，167-181頁。 28. 詹秋貴(民88)，我國主要武器系統發展的政策探討，國立交通大學經營管理研究所博士論文，21-32頁。
29. 蔡明哲(民92)，我國緊急救護人力不足的因應之道，台灣醫學，40 卷，4期，59-60頁。
30. 莊亮倫(民92)，消防機關績效評估與資源配置策略之研究－以台南縣為例，南華大學管理科學研究所碩士論文。 31. 楊寶珠(民94)，台灣緊急醫療救護體系現況探討，國立陽明大學醫務管理研究所碩士論文，47-58頁。
32. 劉春初(民87)，公共部門效率衡量-DEA與AHP之應用，中華管理理論，1卷，2期，1-9頁。
33. 蔣德煊、廖淑芬、戴晉煬(民91)，企業人力合理化與人力資源規劃策略對組織績效影響之探討，人力資源管理學報，2卷，2期，81-97頁。 34. 鄧朝貴(民83)，提昇高科技公司生產力之研究，國立交通大學管理科學研究所碩士論文，11-64頁。
35. 鄧子正(民90)，台灣地區都市消防力配置最適規模之研究，行政院國家科學委員會補助專題研究計劃成果報告，5-8頁。
36. 潘昭賢、葉瑞徽編譯(民91)，Frederick S. Hillier and Gerald J. Lieberman (2002) 原著，Introduction To Operations Research 7e, 作業研究(上)，台中：滄海書局，511頁。
37. 韓釗(民91)，系統動力學─探索動態複雜之鑰，台北：華泰文化事業股份有限公司，60-70頁。
38. 藍俊雄、莊亮倫(民95)，台灣地區消防機關績效與最適規模之研究，中央警察大學警學叢刊，37卷，3期，173-198頁。 39.藍俊雄、莊亮倫(民97)，台南縣消防隨機產出之績效與資源配置策略之研究，中央警察大學警學叢刊，38卷，5期，33-56頁。 40. 藍俊雄、莊亮倫(民98)，消防機關緊急救護系統之動態模擬研究，中央警察大學警學叢刊，40卷，2期，63-86頁。 41. 蘇懋康(民77)，系統動力學原理及應用，上海交通大學出版社。
42. 羅凱文(民92)，台灣地區各縣市消防機關效率評估之研究，交通大學經營管理研究所碩士論文。
43. 鍾誌誠(民90)，應用資料包絡分析法於海岸巡防組織績效評估之研究-以海洋巡防總局為例，中央警察大學水上警察研究所碩士論文。
44. 龔昶仁(民98)，建築物縱火案犯罪被害情境與預防之研究-以台南縣為例，國立中正大學犯罪防治研究所博士論文，111-112頁。 二、英文文獻
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