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題名:集合住宅管理維護績效之研究:集體行動、管理模式、使用衝突之影響探討
作者:朱芳妮 引用關係
作者(外文):Chu, Fang Ni
校院名稱:國立政治大學
系所名稱:地政研究所
指導教授:張金鶚
學位類別:博士
出版日期:2012
主題關鍵詞:集合住宅管理維護模式代理理論公司治理集體行動公共財使用衝突績效指標Condominium management modesprincipal-agent theorycorporate governancecollective actionpublic goodsusage conflictsindicators of management performance
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集合住宅社區共同使用部份屬於住戶分別共有的「共有資產」,具有類似公共財的特性,可能會因為相關使用衝突課題,或集體行動困境,而減損多數願意配合社區事務的住戶之使用效益。此外,代理問題可能衍生自管理委員會所建立的管理模式,其影響程度可能因決策控制權及管理權不同程度的委外而有異。
因此,本論文主要有三個探討課題:第一,從集體行動困境角度分析並釐清管理委員會自治管理問題;第二,依據代理理論、公司治理機制,從決策控制權移轉的程度來重新定義集合住宅社區的事務管理模式,分析事務管理模式對於管理維護效率的影響;第三,了解使用混合與面積混合所產生的使用衝突與管理維護績效間的相互關係。本文使用台北集合住宅管理維護現況調查的問卷資料進行實證研究,期望透過上述課題的探討,釐清管理維護潛在問題,並對不同類型社區提出適宜管理維護方式的建議,產生兼具學術與實務面之貢獻。
Common property belonging to all owners of a condominium may cause usage conflicts or collective action dilemmas, due to the characteristic of quasi-public goods diminishing most residents' utility or benefits. Besides, agency problems derived from different management modes established by management committees may have unfavorable influence on management performance to some extent ccording to the delegation degree of decision control and management.
Therefore, the main topics of this dissertation are as follows: First, analyzing and cectifying the collective action dilemmas through the self-organized CPR regimes;
Secondly, redefining condominium management modes through delegation or outsourcing degrees of decision control according to agency theory and corporate governance framework and analyzing the effects of these modes on management performance; Thirdly, discovering the relationship between usage conflicts derived from the features of housing mix and usage mix and management performance of condominiums. Data collected from a postal questionnaire survey in Taipei city was used in several empirical analyses based on the main topics. Clarify the potential problems of condominium management and proposing appropriate management modes and approaches according to various features of condominiums are expected to be both academic and practical contributions.
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