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題名:經貿政策對台灣國際觀光旅館經營績效之影響
作者:黃琦婷
作者(外文):HUANG, CHI-TING
校院名稱:中國文化大學
系所名稱:國際企業管理學系
指導教授:姜純方
學位類別:博士
出版日期:2017
主題關鍵詞:兩岸經濟合作架構協議開放陸客來台觀光政策資料包絡法經營績效ECFAChinese tourist opening policyDEAoperating efficiency
原始連結:連回原系統網址new window
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自從台灣開放陸客來台觀光以及兩岸簽署ECFA之後,陸客成為來台旅客的最大來源。根據台灣觀光局的統計資料,在2014年陸客來台人數佔所有來台人數的40%。為了因應快速增加的來台旅客人數,台灣國際觀光旅館從2002年的56家增加到2013年的44家。因此,國際觀光旅館對台灣的經濟發展扮演一個重要的角色。本研究使用DEA模型探討國際觀光旅館從2004年到2013年的經營績效,並使用Tobit截斷迴歸分析以了解觀光旅館特性以及相關經貿政策是否會對經營績效有所影響。
本研究的結果發現旅館為上市公司且業務集中程度高者有較佳的經營績效,而市場集中度高導致競爭程度增加對旅館經營績效也有幫助。至於相關經貿政策對經營績效之影響,簽訂ECFA條款對台灣國際觀光旅館的經營績效是有所助益的,然而原本預期開放陸客來台觀光政策可以為國際觀光旅館帶來更好的經營績效,經實證結果發現開放陸客來台政策對經營績效提升沒有幫助,在更進一步分析,發現有接待陸客的國際觀光旅館之經營績效並沒有比無接待陸客者高。本研究結果將有助於旅館管理者了解經貿政策及旅館特性對於國際觀光旅館經營績效之影響,以期訂定更適切之經營策略及績效目標。
After the implementation of ECFA and Chinese tourist opening policy, Mainland China is now the largest source of tourists for Taiwan. According to the Taiwan Tourism Bureau (2014), Chinese arrivals are accounting for 40% of all international arrivals in 2014. In response to the increasing of Chinese tourists, the number of international tourist hotels (ITHs) rose from 56 hotels in 2000 to 70 in 2013. Therefore, the ITHs play an important role in Taiwan’s economic development. This study examines the
operating efficiency of ITHs in Taiwan. Data envelopment analysis is applied to evaluate the operating efficiency of ITHs based on data from 2004 to 2013. Tobit regression analysis is used to assess whether factors such as the effect of ECFA and Chinese tourist opening policy, is the hotel a listed company, business concentrative degree and market competition level have a significant impact on the operating efficiency.
The empirical results show that when a hotel is a listed company, hotels with a high business concentration level, and the hotels located in a low market concentration area, have a better operation performance. As for the impact of the relevant economic policies on operation performance, the signing of the ECFA has had a significant positive impact on the operation performance of ITHs. However, the Chinese tourists opening policy was expected to bring better performance for ITHs, but the empirical results found that the opening policy doesn’t help the ITHs’ performance. Further analysis was taken in order to have a better understanding of the effect on opening policy. The results found that the ITHs which take Chinese tourists didn’t have better operation performance than those who didn’t take Chinese tourists. The results of this study will help hotel managers to understand the impact of economic policies and hotel characteristics on the performance of ITHs and achieve better operational performance.
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