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題名：企業網路謠言回應策略及其影響因素初探
書刊名：廣告學研究
作者：吳宜蓁 引用關係
作者(外文)：Wu, Yi-chen
出版日期：2005
卷期：23
頁次：頁1-33
主題關鍵詞：謠言；網路危機；網路謠言；網路傳播；網路公關；Internet crisis；Internet communication；Rumors
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(5) 博士論文(0) 專書(1) 專書論文(0)
  • 排除自我引用排除自我引用:3
  • 共同引用共同引用:99
  • 點閱點閱:78
Other
1.DiFonzo, N., & Bordia, P.(1998)。A set of two corporations: Managing uncertainty during organizational change。  new window
2.Peterson, W., & Gist, N.(1951)。Rumor and public opinion。  new window
期刊論文
1.Rosnow, Ralph L.(1988)。Rumor as communication: A contextualist approach。Journal of Communication，38(1)，12-28。  new window
2.Bordia, Prashant(1996)。Studying verbal interaction on the Internet: The case of rumor transmission research。Behavior Research Methods, Instruments and Computers，28(2)，149-151。  new window
3.Walker, C. J.、Blaine, B.(1991)。The virulence of dread rumors: A field experiment。Language and Communication，11(4)，291-297。  new window
4.Koller, M.(1992)。Rumor Rebuttal in the Marketplace。Journal of Economic Psychology，13，167-186。  new window
5.孫秀蕙(20000700)。網路時代的企業公關--格魯尼模式的理論性重構。廣告學研究，15，1-25。new window  延伸查詢new window
6.Neil, B.(2000)。Crisis management and the Internet。Ivey Business Journal，64(3)，13-17。  new window
7.Rosnow, Ralph L.(1991)。Inside rumor: A personal journey。American Psychologist，46(5)，484-496。  new window
8.汪志堅、駱少康(20020600)。以內容分析法探討網路謠言之研究。資訊、科技與社會學報，2(1)=2，131-148。new window  延伸查詢new window
9.Grunig, J. E.(2000)。Collectivism, collaboration, and societal corporatism as core professional values in public relations。Journal of Public Relations Research，12(1)，23-48。  new window
10.DiFonzo, N.、Bordia, P.(2000)。How Top PR Professionals Handle Hearsay: Corporate Rumors, Their Effects, and Strategies to Manage Them。Public Relations Review，26(2)，173-190。  new window
11.Pendleton, Susan Coppess(1998)。Rumor research revisited and expanded。Language & Communication，18(1)，69-86。  new window
學位論文
1.徐千偉(2000)。網際網路與公民參與：臺北市政府網路個案分析(碩士論文)。國立政治大學，臺北。  延伸查詢new window
2.葉恆芬(2000)。網路媒體可信度及其影響因素初探研究--以台灣地區網路使用者為例(碩士論文)。國立中正大學。  延伸查詢new window
圖書
1.Rownow, R. L.、Fine, G. A.(1976)。Rumor and gossip: The social psychology of hearsay。New York：Elsevier Scientific Company。  new window
2.Allport, G. W.、Postman, L. J.(1947)。The Psychology of Rumor。New York。  new window
3.吳宜蓁(2002)。危機傳播：公共關係與語藝觀點的理論與實踐。台北：五南。new window  延伸查詢new window
4.Kapferer, J. N.(1990)。Rumors--Uses, Interpretations, and Images。New Brunswick, NJ：Transaction Publishers。  new window
5.Kapferer, Jean-Noel、鄭若麟、邊芹(1992)。謠言。桂冠。  延伸查詢new window
其他
1.朱班遠(1996)。謠言的弔詭。  延伸查詢new window
2.吳宜蓁(2000)。即時回應，預防網路危機。  延伸查詢new window
3.李怡志(2000)。澄清謠言，本土廠商遜一籌。  延伸查詢new window
4.李欣穎、汪志堅、駱少康、方文昌(2003)。網路謠言的跨國傳播現象初探。  延伸查詢new window
5.汪志堅(2004)。來源可信度、情感認同與涉入程度對網路謠言闢謠效果之影響。  延伸查詢new window
6.汪志堅、駱少康(2002a)。網路上流傳謠言類型與特性研究。  延伸查詢new window
7.汪志堅、賴明政(2001)。消費者對網際網路所流傳產品瑕疵謠言之態度。  延伸查詢new window
8.威達健康醫療網站(2000)。網路健康謠言滿天飛，網友請多查證。  延伸查詢new window
9.徐志豪(2004)。網路危機公關策略之探討。  延伸查詢new window
10.高毅(1991)。法國大革命的謠言現象及其政治功能。  延伸查詢new window
11.陳正男(2003)。行銷相關工作的創造力需求與員工創造力績效受工作特性與組織特性之影響。new window  延伸查詢new window
12.陳杏枝(2000)。九二一地震後「將有大地震來臨」的民間謠言初探。  延伸查詢new window
13.黃懿慧(2004)。網路危機管理模式初探：情境、網路傳播與組織回應之關聯性。  延伸查詢new window
14.劉于禎(2000)。轉信送易利信R320WAP手機，證實為網路謠言。  延伸查詢new window
15.劉鳳珍(2000)。企業主--小心，綱路謠言上身！。  延伸查詢new window
16.葉冠伶(2001)。網路十大亂象∕網路危機四伏，十大亂象總體檢。  延伸查詢new window
17.鄭貞銘(1978)。謠言的研究。  延伸查詢new window
18.臻之(1976)。謠言起因及其型態。  延伸查詢new window
19.簡榮宗(2001)。迷網的言論自由。  延伸查詢new window
20.蔡靚萱(1999)。網路對謠言傳播的影響。  延伸查詢new window
21.鍾宏彬(2003)。影響網路謠言傳播的因素及擴散模式--由電子郵件謠言的散播與企業闢謠作為談起。  延伸查詢new window
22.Anthony, S.(1973)。Anxiety and rumor。  new window
23.Bell, B. A.(1999)。Dealing with the “cybersmear.”。  new window
24.Bennett, J.(1998)。Rife with rumors, Internet is growing problem to many firms。  new window
25.Berenson, B.(1952)。Rumor and Reflection。  new window
26.Bordia, R., & Rosnow, R. L.(1998)。Rumor rest stops on the information highway-Transmission patterns in a computer-mediated rumor chain。  new window
27.Crawford, A. P., & Pell, A.(1999)。When those nasty rumors start breeding on the Web, you’ve got to move fast。  new window
28.Davis, K.(1975)。Cut those rumors down to size。  new window
29.DiFonzo, N., & Bordia, P.(2002)。Corporate rumor activity, belief and accuracy。  new window
30.DiFonzo, N., Bordia, P., & Rosnow, R. L.(1994)。Reining in rumors。  new window
31.Esposito, J. L.(1987)。Subjective factors and romor transmission: A field investigation of the influence of anxiety, importance, and belief on rumormongering。  new window
32.Edwards, O.(1989)。Leak soup。  new window
33.Fisher, D. R.(1998)。Runoring theory and internet - A framework for analyzing the grass roots。  new window
34.Freeman, L.(1998)。Digital fights back against HP rumor ads。  new window
35.Grunig, J. E.(1989)。Symmetrical presuppsitions as a framework for public relations theory。  new window
36.Hearit, K. M.(1999)。Newsgroups, activist publics, and corporate apologia: The case of Intel and its Pentium chip。  new window
37.Iyer, E. S. & Debevec K.(1991)。Origin of rumor and tone of message in rumor quelling strategies。  new window
38.Jaeger, M. E., Anthony, S.m & Rosnow, R L.(1980)。Who hears what from whom and with what effect: A study of rumor。  new window
39.Kamins, M., Folkes, V., & Perner, L.(1997)。Consumer responses to rumor: Good news, bad news。  new window
40.Koenig, F.(1985)。Rumor in the Marketplace。  new window
41.Menon, G., Jewell, R. D., & Unnava, H. R.(1999)。When a company does not respond to negative publicity: Cognitive elaboration vs. negative affect perspective。  new window
42.Rafaeli, S.(1998)。Interactivity: From New Media to Communication, in R. P. Hawkins J. M. Wiemann, and S. Pingree。  new window
43.Renz, M. A.(1986)。Rumor in the marketplace: The social psycholog of commercial hearsay。  new window
44.Rosnow, R. L., Kimmel, A. J.(2000)。Rumors。  new window
45.Rosnow, R. L., Esposito, J. L. & Gibney, L.(1988)。Factors influencing rumor spreading: Replication and extension。  new window
46.Rosnow, R. L., & Fine, G. A.(1974)。Inside rumors。  new window
47.Rosnow, R. L.(1974)。On rumor。  new window
48.Schachter, S., & Burdick, H.(1955)。A field experiment on rumor transmission and distortion。  new window
49.Shibutani, T.(1966)。Improvised news: A sociological study of rumor。  new window
50.Smith, L. C., Luca, K. J., & Latkin, C.(1999)。Rumor and gossip: Social discourse on HIV and AIDS。  new window
51.Tedesco, R.(1998)。White House crisis draws to the ‘Net.’。  new window
52.Turner, R. H.(1994)。Rumor as intensified information seeking: Earthquake rumors in China and the United States。  new window
53.Walker, C. J., & Beckerle, C. A.(1987)。The effect of anxiety on rumor tranmission。  new window
 
 
 
 
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