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題名:醫療觀光產業的醫療與文化關係之探討--醫療服務供給面的觀察
書刊名:產業與管理論壇
作者:劉宜君 引用關係
作者(外文):Liu, I-chun
出版日期:2012
卷期:14:4
頁次:頁26+28-48
主題關鍵詞:文化文化能力醫療服務醫療觀光CultureCultural abilityMedical serviceMedical tourism
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:125
  • 點閱點閱:60
本文觀察目前對於醫療觀光產業形成的討論,普遍從市場觀點分析,亦即需求面是因為歐美國家病患無法負擔本國高額醫療費用或等候就醫時間過長;供給面則是開發中國家提供高品質且低費用的醫療服務。本文認為,醫療服務除視為市場商品外,其往往是被習慣化與不容易改變的,可視為是一種社會建構或社會制度。為此,本文將「文化」視為一種社會群體所累積、適應的生活方式,文化差異對於許多社會制度在執行的效果上產生不同的表現與結果,在醫療服務上亦相同。本文透過文獻探討分析醫療觀光產業中,文化對於醫療選擇行為的影響,試圖檢視醫療觀光產業中「醫療」與「文化」的關係。隨著文化在醫療照護領域逐漸受到重視與發生影響力,許多研究發現顯示,具有文化意識與語言能力的醫療專業人員可以提升醫療照護的品質、減少不正確的治療結果、減少醫師對於其他種族或民族病患的偏見。透過訪談數家提供醫療觀光服務的醫院代表,瞭解其對於醫療與文化的觀點,以及台灣推動醫療觀光時,在文化層面的優勢與弱勢。研究發現,當醫療觀光市場面對醫療科技趨於全球化標準與市場價格的激烈競爭時,醫療服務提供者的文化能力在爭取醫療觀光客上扮演具有影響力的角色。
As a market commodity, medical services can be also seen as a social construct or social system. The reason is that patients do often not easy to change their medical behavior and habituation to receive medical treatment. From this perspective, as a special kind of medical service, medical tourism service is not just the physical experience of patients with high-quality medical care abroad, but also psychological and social impact of cultural dimensions.Medical tourism industry is an emerging industry in recent years and both advanced and developing countries are involved in this field. For example, the British patients prefer to India for receiving medical tourism service. American medical tourists always fly to Mexico to receive medical services to reduce culture shock. Also, Japanese patients would like to stay Taiwan for medical treatment. This "culture" as a social group accumulated to meet the lifestyle. In the process of social system implementation, cultural differences produce different effects on the performance and results.Medical services are as well. In particular, the medical tourists unfamiliar with medical environment would face their physical, psychological challenges, especially for sick medical tourists who are sensitive to environmental uncertain factors. Through analysis of this literature review in the medical tourism industry, cultural behavior plays an important role in influencing medical options. Thus, the purpose of this paper attempts to analyze medical and cultural relationship of emergent medical tourism industry. This study analyzed the medical literature through the tourism industry, the culture of the medical tourism market research found that when faced with global standards in medical technology and the market price tends to fierce competition, culture or cultural competence for medical tourists play an invisible but influential role.
期刊論文
1.蔡素玲(2007)。讓顧客走進來,醫療走出去。台灣經濟論衡,5(6),18-38。  延伸查詢new window
2.王明旭(2006)。臺灣醫療旅遊發展與市場定位探討。醫療時論,28(7),19-22。  延伸查詢new window
3.Kleinman, Arthur、Eisenberg, Leon、Good, Byron(1978)。Culture, Illness, and Care: Clinical Lessons From Anthropologic and Cross-Cultural Research。Annals of Internal Medicine,88(2),251-258。  new window
會議論文
1.劉宜君(2008)。醫療觀光政策與永續發展之探討。第六屆臺灣公共行政與公共事務系所聯合會(TASPAA)暨學術論文發表會,東海大學主辦 。  延伸查詢new window
圖書
1.張苙雲(1999)。醫療與社會:醫療社會學的探索。台北:巨流圖書公司。new window  延伸查詢new window
其他
1.王健全(2009)。台灣醫療服務產業的國際化及其展望。  延伸查詢new window
2.吳明彥(2007)。台灣醫界新藍海--醫療服務國際化。  延伸查詢new window
3.林鶴雄(2007)。台灣發展跨國醫療之構想。  延伸查詢new window
4.孫智麗、李卓倫(2007)。台灣醫療產業發展關鍵因素與趨勢分析。  延伸查詢new window
5.張慈映(2005)。從新加坡醫療旅遊產業來看我國醫療照護服務產業的發展。  延伸查詢new window
6.楊志雄(2007)。「大長今」裡的皮膚怪病--貝西氏病(Behcet氏症)。  延伸查詢new window
7.詹建富(2009)。「對症下藥」老人門診找回爺爺笑容。  延伸查詢new window
8.簡美玲(200810)。遊方的身體經驗。  延伸查詢new window
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10.Angel, R. ; Thoits, P.(1987)。The Impact of Culture on the Cognitive Structure of Illness。  new window
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13.Betancourt, J. R.(2006)。Improving Quality and Achieving Equity: The Role of Cultural Competence in Reducing Racial and Ethnic Disparities in Health Care。  new window
14.Betancourt, J. R. ; Green, A. R. ; Carrillo, J. E.(2002)。Cultural Competence in Health Care: Emerging Frameworks and Practical Approaches。  new window
15.Brach, C. ; Fraser, I.(2002)。Reducing Disparities through Culturally Competent Health Care: An Analysis of the Business Case。  new window
16.Bronheim, S. ; Goode, T. ; Jones, W.(2006)。Policy Brief: Cultural and Linguistic Competence in Family Supports。  new window
17.Caballero-Danell, S. ; Mugomba, C.(2006)。Medical Tourism and Its Entrepreneurial Opportunities: A Conceptual Framework for Entry into the Industry。  new window
18.Cross, T. ; Bazron, B. ; Dennis, K. ; Isaacs, M.(1989)。Towards a Culturally Competent System of Care。  new window
19.Department of Health and Family Services(1998)。Developing an Active Australia: A Framework for Action for Physical Activity and Health。  new window
20.Fadiman, A.(1997)。The Spirit Catches You and You Fall Down。  new window
21.Ferguson, W. J. ; Candib, L. M.(2002)。Culture, Language, and the Doctor-Patient Relationship。  new window
22.Fitzgerald, M. H.(2000)。Establishing cultural competency for mental health professionals。  new window
23.Goode, T. D. ; Dunne, M. C. ; Suzanne, M. B.(2006)。The Evidence Base for Cultural and Linguistic Competency in Health Care。  new window
24.Goode, T. ; Jones, W.(2006)。Definition of Linguistic Competence。  new window
25.Kirmayer, L. J. ; Young, A.(1998)。Culture and Context in the Evolutionary Concept of Mental Disorder。  new window
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28.Wu, E. ; Martin, M.(2006)。Taking Cultural Competency from Theory to Action。  new window
29.Yanos, M.(2008)。Medical Tourism: Seeking Affordable Healthcare Overseas。  new window
 
 
 
 
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