長期照顧需求隨著人口高齡化的趨勢越顯重要，國內失能者多由家庭照顧，研究發現家庭照顧者年齡在65歲以上者約二～三成，中華民國家庭照顧者關懷總會發現，近年來家庭照顧者出現高齡化及照顧手段激烈化的現象。而相關研究對於高齡之家庭照顧者的數量、特殊性需求及其相關的服務，並未有特別的關注，因此，本研究擬以行動研究建立高齡家庭照顧者之友善性社區照顧服務模式。 本研究分兩年進行：第一年以訪談及問卷探討高齡家庭照顧者的特殊性需求，並依據高齡家庭照顧者的特殊性需求，研擬NGO組織與現有長照管理中心合作之高齡家庭照顧者服務模式，此服務模式將朝活化社區中高齡人力資源及運用個案管理之方向規畫。第二年以行動研究法探討高齡家庭照顧者之友善性社區照顧服務模式的成效。在行動研究進行中，將從多元觀點收集資料並進行交叉分析，實施服務方案同步監控各項成效指標並適時調整方案。 本研究預期成果如下：(1)瞭解高齡家庭照顧者的特殊性需求；(2)提出能回應高齡家庭照顧者的特殊性需求的服務方案；(3)服務方案有效的協助高齡家庭照顧者解決照顧困境，期待研究成果能提供官方及民間機構參考。

With the increase in elderly people, the issues of long term care are more and more important. Family care is the major support of disabled in Taiwan. Previous study point out that 20-30% of the family caregivers is over 65 years old. Taiwan Association of Family Caregivers warned the phenomenon of the aging of family caregivers and the behaviors of family caregivers became fierce. The studies related with the number of older family caregivers, the particular needs of older family caregivers and the services resources for older family caregivers are inadequate. Therefore, the purpose of this study is to construct friendly community care services for older family caregivers using an action research. This study is carried out in two years. Interview and questionnaire survey are used to explore the particular needs of older family caregivers in the first year. Based on the particular needs of elder family caregivers, the combined model of NGO and long term care resources management center for older family caregivers is developed. The service model towards activate the senior human resources among community and using case management. Action research is used in second year for evaluate the outcomes of friendly community care services for older family caregivers. In progress of action research, researchers will collect data from multiple perspectives and analysis data through cross-analysis. Researchers will implement the care services and monitor the outcome indicators at the same time for modifying the program. The expected results are as follows: (1) understanding the particular needs of older family caregivers, (2) proposing care service that can respond to the particular needs of older family caregivers, and (3) care service is helpful for older family caregivers’ difficulties. We expect that research results can provide official and private institutions for reference.