本文利用2011年由「中央研究院人文社會科學研究中心」的「制度與行為研究專題中心」，所執行之「臺灣人民法律紛爭解決行為模式的實證研究調查」資料，歸納整理臺灣人民所遭遇的法律紛爭問題型態，與人民社會、經濟、及人口特徵的關聯性。此次調查，包含5,601位成年受訪者曾經遭遇與處理糾紛的經驗。本文首先探討臺灣人民所經歷的問題類型遭遇率與普遍率。在問卷中，我們將生活中可能遭遇的問題分為10大類，並透過迴歸分析受訪者個人社經特徵，如：婚姻狀態、教育程度、收入水準、社會層級等族群間的差異性，分析它們與受訪者遭遇各類問題機率的影響。由於臺灣與日本的歷史背景與文化淵源上較為接近，我們也將與日本比較此次的研究發現。本文的分析結果，將有助於學者或政策制定者瞭解臺灣人民遭遇民事相關問題的概況，以及受訪者處理這些問題時可能需要的法律協助。

Data from the 2011 Taiwan Civil Justice Survey is used to empirically investigate the relationship between the justiciable problems that Taiwanese citizens encounter on a daily basis and their demographic backgrounds. After creating ten problem categories, we computed the incidence and prevalence of each one and looked for correlations between each category and the demographic characteristics of the individuals encountering it. Due to the similarities in cultural values, social background, and geographic location between Taiwan and Japan, we compared our findings for those two countries. We also investigated the roles of legal seriousness and perceptions of the importance of problem resolution in the relationship.